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WorksheetsBUSINESS CONVERSATION
Total questions: 100
Worksheet time: 3590secs
If you don't understand the others, you would say _________.
Does that make any sense?
I see what you're saying.
I'm not sure I get your point.
Do you know what I mean?
If you're talking about something and you're not sure wheather the others understand what you've said, you would say something except _________.
Does that make any sense?
I see what you're saying.
You know what I mean?
Do you know what I mean?
Son: I want to quit school.
Dad: Are you serious?
Son: Yeah! I'm smart, I don't need to go to university...
Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?
Son: Yeah, I guess.
Dad: Education is the most thing for you right now...
Son: OK, I hear you.
Are you serious? expresses ________.
agreeing
getting attention
showing surprise
back channeling
Son: I want to quit school.
Dad: Are you serious?
Son: Yeah! I'm smart, I don't need to go to university...
Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?
Do you know what I mean? expresses ________.
checking understanding
showing you understand someone
when you don't understand someone
showing total agreement
Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?
Son: Yeah, I guess.
Dad: Education is the most thing for you right now...
Son: OK, I hear you.
Yeah, I guess. expresses ________.
showing understandings
clearing misunderstandings
showing interrupting
back channeling
Dad: Education is the most thing for you right now...
Son: OK. I hear you.
OK. I hear you. expresses ________.
understanding what someone said
getting attention
showing surprise
checking someone’s understanding
In a meeting, if you want to add a comment. You’ll say ___________.
Care to come over for dinner tonight?
Sorry, could I interrupt for a moment?
What exactly are you trying to say?
Do you follow me?
Jim: I really envy Scott. His girlfriend is so beautiful and cute.
Ann: ___________ Am I not cute and beautiful?
Jim: No! I didn’t say that....
Care to come over for dinner tonight?
Sorry, could I interrupt for a moment?
What exactly are you trying to say?
Do you follow me?
Jim: Well, it's about two American people - they are strangers, and ...
Joe: Yes. Keep going.
Jim: and they met by chance in Tokyo...
Joe: Right. And?
Jim: and these two people are strangers ...
Joe: So you just said.
The blue sentences indicate ________.
Back channeling
Encourage the other to keep talking
When the other Person is Repetitious
Showing you are Listening
Jim: Well, it's about two American people - they are strangers, and ...
Joe: Yes. Keep going.
Jim: and they met by chance in Tokyo...
Joe: Right. And?
Jim: and these two people are strangers ...
Joe: So you just said.
The blue sentences indicate ________.
Back channeling
Encourage the other to keep talking
When the other person is repetitious
Showing you are Listening
You're in the meeting and you want to voice for something.
Chairperson: Let's move on to the next item on the Agenda, and...
Staff A: _______________________.
Chairperson: Sure, go ahead.
I don't agree with you.
Sorry, could I interrupt for a moment?
No! I didn't say that...
What exactly are you trying to say?
What should you say if someone speak too fast?
Could you speak louder?
Slow down! I can't follow you!
Could you repeat that?
I didn't quite get that.
What should you say if someone speak too softly?
Could you speak louder?
Slow down! I can't follow you!
Could you repeat that?
I didn't quite get that.
Caller: Could I speak to Mr Adams, please?
Receptionist: Who's calling please?
Caller: This is Anna Beare.
Receptionist: ______________________.
Caller: Anna Beare. That's B-E-A-R-E
I didn't get that.
You've got me wrong.
Sorry, I didn't catch your name.
I didn't mean to give you that impression.
You're in the company meeting and you want to voice your disagreement.
What would you say?
I have a similar experience...
I want to add one thing...
Hold on a second. I disagree. I think you are wrong.
Excuse me for interrupting, but I don't agree with you on this point.
You're with your friends and you want to voice your disagreement.
What would you say?
I have a similar experience...
I want to add one thing...
Hold on a second. I disagree. I think you are wrong.
Excuse me for interrupting, but I don't agree with you on this point.
Interrupt and Voice Your Disagreement
To voice means __________.
to make noise
to speak up
to cheer up
to clear sound
Caller: Yes, and could you ask him to call me back when the shipment arrives?
Receptionist: Certainly. Could you give me your number please?
Caller: Yes, it's 503-589-9087
Receptionist: That's 503-589-9087
Caller: Yes, that's right. Thanks for your help. Goodbye
Why the receptionist repeat the number again?
To make sure she gets the right numbers.
To let the caller call back.
To inform the caller to call back.
To leave a message.
Which statement shows the strongest disagreement?
I'm not sure if I agree with you totally there.
I'm afraid I disagree with you.
I disagree completely.
I couldn't agree with you more.
Which statement is different from other choices?
I'm not sure if I agree with you totally there.
I'm afraid I disagree with you.
I disagree completely.
I couldn't agree with you more.
Why the first 10 minutes of a presentation will decide your audience if they’re going to listen to you or not?
They’ll decide whether your presentation is excited to watch or no
They’ll decide if the presenter is presentable or not
They’ll decide is it benefit for them or not
All the answer above is correct
A process of exchange of facts, ideas, and opinions and a means that individuals or organizations share meaning and understanding with one another is...
Business
Community
Communication
Sharing
In the introduction of your presentation, you include the following information...
Explain what you are going to talk about
Provide a conclusion
Give detail information about the topic
Make reference of information
At the beginning of a presentation, you could say...
Let's move on to...
I'd like to expand on...
Let me elaborate further...
Let me start by giving...
In the main part of a business presentation, we can...
Tell the importance of the presentation
Highlight the main point
Tell the arrangement of the presentation
Summarize the key point
In every company, there’ll always be an “objective”.
What does it means?
The goal that is intended to be attained
Contains of a vision and mission in order to create an infirm foundation
Something that is unambigious for the company
All the answer above is correct
These are the participants that are responsible for Research and Developments, except...
Analyst
Governement
Business
Applicant
What does a “party” means?
An occasion that is occur to spesific celebration on a big days
A person that is involved in legal proceedings
A synonim of a manager that belongs in a company
A person that is usually arrange an annual meeting on an important day
Why is it important to learn business english in order to survive today’s era?
In order to speak formally to everyone out there in all occasions
So everyone can keep up to today’s events and trends
A guarantee that by using business english your business will be 100% success
All the answer above is correct
Business english refers to__and__
Knowledge and Fluency
Specialized language and Fluency
Skills and Fluency
Language and Skills
Enterpreneur is a person who?
Enjoys, create, party of the business
Create, organizes, take the risk of the business
Organizes, manages, take the risk of a business
Manages, organizes, topple the risk of a business
To make a good first impression, should you talk about yourself first or enquire about the person you are meeting?
Enquire about the person you are meeting with
Depends on the situation
Start by talking about yourself first
Give them something
When waiting for the meeting to start, what do you do?
get around and try to talk to other participants
sit down on your seat and get ready for the meeting
check my phone for any important messages or emails and reply them
When the meeting starts at 2 pm, then I will ...
go there at 2 pm
come at 2 pm
arrive before 2 pm
When someone introduces me to another person, I will ....
sit down and shake his/her hand
stand up and offer my handshake
smile and greet him/her as we shake hands
We should be polite by ... for our guests in a meeting.
holding the door
pulling a chair
giving food
When attending a meeting, the number one priority to remember is to ....
never come empty-handed
always be ready to ask for questions
interrupt a presentation when needed
We can drink coffee, tea, and have some meals in a meeting.
True
False
In a meeting, when someone calls you on the phone, you should ....
disregard and don't pay attention to it
decline and turn the phone off
reply with a text message
When you are in doubt of a presentation or topic in a meeting, you should ...
ask after the whole presentation is over
keep it to yourself after the meeting is over
raise the question whenever possible
When sitting in a business meeting, both man and woman should avoid crossing legs.
True
False
Who to initiate/start the hand shake in a business meeting?
the host
the higher position
the older one
the younger one
the lower position
When you are filing out a job application what should you be? Choose the best answer!
Careful, Correct, and Complete
Professional
Short
Detailed
What should you NOT put in the position desired section?
Cashier
Dog walker
Anything
Waitress
What should you put in the start date section?
In a couple of days
Whenever you want
Today after school
Immediately
How many references will you typically need to list?
5
3
2
1
What should you use to fill out your application?
Red pen
Pencil
Blue or Black pen
My favorite color pen
What should you put in the salary section?
Negotiable or Open
25 and hour
Whatever you will give me
Money
What does it mean to be careful?
Not to wrinkle your paper.
Don't get stains on your paper.
Use professional language.
All of the these.
What does it mean to be complete?
Pizza
To fill in the stuff I know.
To fill in most of the boxes.
To make sure all of parts of the application are filled in.
What should you write in a section that does not apply to you?
Leave it blank
N/A
This does not apply to me, sorry.
Draw a smiley
Who could you put as a reference?
Teacher
Coach
Friend
All of these!
Typically, how old do you have to be to apply to a job?
13
15
16
18
Which of the following is typically the first section of a job application?
Education and work experience
Job-related questions
References
Personal information
Which of the following is the last section on most job applications?
References
Signature
Personal information
Job-related questions
Carla is going to businesses to ask for job applications in person. How does the presentation suggest she dress?
If you don't understand the others, you would say _________.
Does that make any sense?
I see what you're saying.
I'm not sure I get your point.
Do you know what I mean?
If you're talking about something and you're not sure wheather the others understand what you've said, you would say something except _________.
Does that make any sense?
I see what you're saying.
You know what I mean?
Do you know what I mean?
Son: I want to quit school.
Dad: Are you serious?
Son: Yeah! I'm smart, I don't need to go to university...
Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?
Son: Yeah, I guess.
Dad: Education is the most thing for you right now...
Son: OK, I hear you.
Are you serious? expresses ________.
agreeing
getting attention
showing surprise
back channeling
Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?
Son: Yeah, I guess.
Dad: Education is the most thing for you right now...
Son: OK, I hear you.
Yeah, I guess. expresses ________.
showing understandings
clearing misunderstandings
showing interrupting
back channeling
In a meeting, if you want to add a comment. You’ll say ___________.
Care to come over for dinner tonight?
Sorry, could I interrupt for a moment?
What exactly are you trying to say?
Do you follow me?
Jim: I really envy Scott. His girlfriend is so beautiful and cute.
Ann: ___________ Am I not cute and beautiful?
Jim: No! I didn’t say that....
Care to come over for dinner tonight?
Sorry, could I interrupt for a moment?
What exactly are you trying to say?
Do you follow me?
Jim: Well, it's about two American people - they are strangers, and ...
Joe: Yes. Keep going.
Jim: and they met by chance in Tokyo...
Joe: Right. And?
Jim: and these two people are strangers ...
Joe: So you just said.
The blue sentences indicate ________.
Back channeling
Encourage the other to keep talking
When the other Person is Repetitious
Showing you are Listening
Jim: Well, it's about two American people - they are strangers, and ...
Joe: Yes. Keep going.
Jim: and they met by chance in Tokyo...
Joe: Right. And?
Jim: and these two people are strangers ...
Joe: So you just said.
The blue sentences indicate ________.
Back channeling
Encourage the other to keep talking
When the other person is repetitious
Showing you are Listening
You're in the meeting and you want to voice for something.
Chairperson: Let's move on to the next item on the Agenda, and...
Staff A: _______________________.
Chairperson: Sure, go ahead.
I don't agree with you.
Sorry, could I interrupt for a moment?
No! I didn't say that...
What exactly are you trying to say?
What should you say if someone speak too fast?
Could you speak louder?
Slow down! I can't follow you!
Could you repeat that?
I didn't quite get that.
What should you say if someone speak too softly?
Could you speak louder?
Slow down! I can't follow you!
Could you repeat that?
I didn't quite get that.
Caller: Could I speak to Mr Adams, please?
Receptionist: Who's calling please?
Caller: This is Anna Beare.
Receptionist: ______________________.
Caller: Anna Beare. That's B-E-A-R-E
I didn't get that.
You've got me wrong.
Sorry, I didn't catch your name.
I didn't mean to give you that impression.
You're in the company meeting and you want to voice your disagreement.
What would you say?
I have a similar experience...
I want to add one thing...
Hold on a second. I disagree. I think you are wrong.
Excuse me for interrupting, but I don't agree with you on this point.
You're with your friends and you want to voice your disagreement.
What would you say?
I have a similar experience...
I want to add one thing...
Hold on a second. I disagree. I think you are wrong.
Excuse me for interrupting, but I don't agree with you on this point.
1. Situation : At the restaurant.
Waiter : _____________?
Customer : Yes, please!
Can you help me
May I come in
Would you help me
Can I help you
Situation: At home.
A: Let’s go to the movie!
B: _____________________.
It’s a good idea
it's best
It's fine
It's nice
Situation: On the bus.
A: ______________?
B: Yes, you may.
Can you help me
May I sit here
Would you help me
Will I help you
A: How many people are there in your family?
B: __________________________________.
There are female
There are people
There are three
There are nice and great
A: ____________________________________?
B: I was born on 25th December 1969.
When is your birthday
Where is your birthday
What is your birthday
Whose birthday is it
John : Excuse me, __________________?
Mary : Sure. No problem.
can you help me move this table
how many tables are there
do you use this table
is this your table
Situation : On Christmas’ day.
A: Does Jack make a snowman?
B: _____________________________.
Yes, he do
No, he don’t
Yes, he does
No, he isn’t
Nick : Thank you for your help.
Mary : __________________________.
Good night
Don’t worry
You’re welcome
See you tomorrow
Tom : I’m sorry. I must go now. _________________.
Tum : Bye.
Okay
Good night
Good bye
It’s all right
A : What do people do on Christmas day?
B : ____________________.
They give the presents to others
They play football
They read a cartoon book
They ride a bicycle
Situation : At a clinic
A: _________________?
B: I have a cold.
Are you O.K?
What do you do?
What’s the matter?
How have you been doing?
A : How old are you ?
B : _________________.
I am twenty-five years old
I am from England
I am single
I am fine
Situation: In a park
Som : Do you mind if I have a picnic here?
Num : ______________________________.
Som : Thank you.
Centainly
Go away
Yes, you may
You're welcome
Situation: At the party
Tim : Hello.
Nan : Hello.
Tim : Would you like some coke?
Nan : _________. Water, please.
O.K.
Thank you
That’s right
No, thank you
Situation: At home.
Mother : ____________?
Suda : Here you are.
May I help you
May I come in
Give me some eggs, please
Let’s eat some cake
Caller: This is Jim Smith. Can I speak to Mr. Johnson, please?
Secretary: _____________________________
Caller: Can I leave a message, please?
Pardon me. I don’t know him.
Can you talk to him now?
I’m afraid he’s just gone out.
Sorry. He doesn’t want to speak to you.
Caller: This is Jim Smith. Can I speak to Mr. Johnson, please?
Secretary: I’m afraid he’s just gone out.
Caller: Can I leave a message, please?
Secretary: __________________________________
Sure
So long
No, never
Next time, please
Situation: On the road
Sunisa: Excuse me, ___________the hotel?
A man: Walk straight, and turn left
Sunisa: Thank you very much.
could you tell me how to get to
would you kindly take me to
did this bus stop at
do you know when this bus stops at
Situation: On the road
Sunisa: Excuse me, could you tell me how to get to the hotel?
A man: _______________________
Sunisa: Thank you very much.
Go straight, and turn right
I don’t know where it is
You can buy a ticket on the bus
That bus will take you there
Situation: Nisa offers Betty some cake.
Nisa: My mother made a cake for me. __________________________?
Betty: Yes, please. It looks very good.
Do you eat cake
Have you ever eaten this
Can you eat cake
Would you like some
If you don't understand the others, you would say _________.
Does that make any sense?
I see what you're saying.
I'm not sure I get your point.
Do you know what I mean?
If you're talking about something and you're not sure wheather the others understand what you've said, you would say something except _________.
Does that make any sense?
I see what you're saying.
You know what I mean?
Do you know what I mean?
Son: I want to quit school.
Dad: Are you serious?
Son: Yeah! I'm smart, I don't need to go to university...
Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?
Son: Yeah, I guess.
Dad: Education is the most thing for you right now...
Son: OK, I hear you.
Are you serious? expresses ________.
agreeing
getting attention
showing surprise
back channeling
Son: I want to quit school.
Dad: Are you serious?
Son: Yeah! I'm smart, I don't need to go to university...
Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?
Do you know what I mean? expresses ________.
checking understanding
showing you understand someone
when you don't understand someone
showing total agreement
Dad: Listen. I don't care how smart you are, if you don't have a good education, you can't get a good job these days. Do you know what I mean?
Son: Yeah, I guess.
Dad: Education is the most thing for you right now...
Son: OK, I hear you.
Yeah, I guess. expresses ________.
showing understandings
clearing misunderstandings
showing interrupting
back channeling
Dad: Education is the most thing for you right now...
Son: OK. I hear you.
OK. I hear you. expresses ________.
understanding what someone said
getting attention
showing surprise
checking someone’s understanding
In a meeting, if you want to add a comment. You’ll say ___________.
Care to come over for dinner tonight?
Sorry, could I interrupt for a moment?
What exactly are you trying to say?
Do you follow me?
Jim: I really envy Scott. His girlfriend is so beautiful and cute.
Ann: ___________ Am I not cute and beautiful?
Jim: No! I didn’t say that....
Care to come over for dinner tonight?
Sorry, could I interrupt for a moment?
What exactly are you trying to say?
Do you follow me?
Jim: Well, it's about two American people - they are strangers, and ...
Joe: Yes. Keep going.
Jim: and they met by chance in Tokyo...
Joe: Right. And?
Jim: and these two people are strangers ...
Joe: So you just said.
The blue sentences indicate ________.
Back channeling
Encourage the other to keep talking
When the other Person is Repetitious
Showing you are Listening
Jim: Well, it's about two American people - they are strangers, and ...
Joe: Yes. Keep going.
Jim: and they met by chance in Tokyo...
Joe: Right. And?
Jim: and these two people are strangers ...
Joe: So you just said.
The blue sentences indicate ________.
Back channeling
Encourage the other to keep talking
When the other person is repetitious
Showing you are Listening
