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Green Belt After Define Phase

Total questions: 10

Worksheet time: 9mins

Name
Class
Date
1.

Which of the following statements best explains how Six Sigma projects are related to organizational goals?

a)

Organizational goals determine the Six Sigma projects that should be executed for all processes of the organization.

b)

Project goals are determined by the process being measured and will necessarily optimize the organization for achieving its goals.

c)

Project selection criteria should be aligned with the mission of the organization and its related quality, service, and cost goals.

d)

Six Sigma projects identify process output measures that are used to establish broader goals for the organization.

2.

Perfection can be achieved in the business process by which of the following?

a)

Iteratively and continuously improving the process

b)

Conducting a one-time brainstorming session

c)

Having a kaizen blitz session

d)

Adding more resources in the process

3.

A process that crosses through multiple departments in a company can present challenges for improvement efforts because:

a)

It slows the progression of normal team-building

b)

Two or more areas may think they own the process

c)

Management support is more difficult to obtain.

d)

Cross-functional teams dilute the knowledge of the group

4.

Which of the following tools is useful in providing link between process inputs and outputs?

a)

Hypothesis testing (kiểm định giả thuyết)

b)

Pareto chart

c)

FMEA chart

d)

SIPOC

5.

A six sigma team has considered "current cost of poor quality" in a Six Sigma project charter. Which of the following common components of the project charter is most relevant?

a)

Scope

b)

Objectives

c)

Problem statement

d)

The Business Case

6.

When trying to decide what's in or out of scope for a project, the most likely tool the Green Belt would use is:

a)

Box Plot

b)

SIPOC

c)

Fishbone Diagram

d)

Raci Chart

7.

A total of 5,000 pins were manufactured on the machine. 200 pins had a total of 600 defects. 4,800 pins were packed at the end of the line.
What are the defects per unit (DPU) for this process?

a)

0.12 DPU

b)

0.04 DPU

c)

1 DPU

d)

1.2 DPU

8.

Khi không gạt chống xe lên, xe của bạn sẽ không thể đề máy để chạy. Đây là ví dụ về công cụ nào sau đây?

a)

5S

b)

Standard work

c)

Poka-yoke

d)

Kanban

9.

Anh Chị hãy sắp xếp thứ tự theo 5 nguyên lý của Lean?

  1. 1. Tạo dòng chảy xuyên suốt

  2. 2. Xây dựng sơ đồ dòng giá trị

  3. 3. Xác định giá trị từ góc nhìn khách hàng

  4. 4. Thiết lập hệ thống sản xuất theo nhu cầu khách hàng

  5. 5. Hướng đến sự hoàn hảo bằng tinh thần cải tiến liên tục – Kaizen

a)

1-2-3-4-5

b)

3-2-1-4-5

c)

4-1-2-3-5

d)

3-2-5-4-1

10.

ABC Company is receiving many customer complaints due to external defects reported in delivered software. External defect density is 2.2 defects/project total size. Most of the external defects reported are from ERP enhancement projects. Which of the following best describes the problem statement?

a)

Build a testing team in EPR enhancement projects to work on testing before
delivery to reduce external defect density of 2.2 defects/project total size.

b)

Clients are dissatisfied with software quality. Our metrics baseline shows mean external defect density of 2.2 defects/project total size with 80% of defects from ERP enhancement projects. Code Review needs to be automated.

c)

Reduce customer complaints in general.

d)

Clients are dissatisfied with software quality. Our metrics baseline shows mean external defect density of 2.2 defects/project total size with 80% of defects from ERP enhancement projects.