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WorksheetsRM-PRO
Total questions: 15
Worksheet time: 8mins
Emotionally intelligent people are
boasting about self
self deprecating
self-aware
self-ish
Emotionally intelligent people own their feelings
That's not correct
Sometimes
Yes. That's correct.
What? No they don't.
Emotionally intelligent people...
will hold grudges
forgive and let go.
will get into an argument
are aggressive
In OFNR framework, OFNR stands for
Observations
Findings
Neatness
Regret
Observations
Feelings
Needs
Requirements
Observations
Feelings
Naughtiness
Recklessness
Observations
Feelings
Needs
Request
S: Sit SQUARELY
O: Maintain an OPEN posture at all times,
L: LEAN slightly in towards
E: Maintain EYE CONTACT
R: RELAX
This technique is called
No-Conversation Technique
OFNR
SOLER
Good Technique
If I am Emotionally intelligent, I will not...
listen effectively.
communicate effectively
ask open-ended questions
blame and shame others.
Amongst following, what is not a building block of a successful and happy relationship.
Open dialogue
Mistrust
Empathy
Vulnerability
This negates everything said so far
And
Or
BUT
Try
People respond to their map of reality, not the reality. This understanding helps me most in...
Reading the maps
Asking for directions
Respecting their model of the world.
Doing nothing
If I am practicing active empathetic listening while client is sharing, I will not...
give undivided attention
use SOLER
listen to understand
check my WhatsApp and Emails
Empathy helps us in
relate an aspect of someone’s story to ourselves.
advise people
connect more deeply to our own and another’s pain, and helps resolve issues with clarity and ease.
avoiding people
EI Tool Kit for Relationship Management has in it
E.I. PRESUPPOSITIONS + The Continuum of emotions
THE WORRY INFLUENCE SCALE + EMOTIONS' THERMOMETER
EMPATHY MAP + NEEDS & FEELINGS LIST
SOLER + OFNR + active empathetic listening + Tools to provide emotional first aid
All of these
"______________" is using your awareness of your own emotions and those of others to manage interactions successfully
Conflict
Emotional Play
Relationship management
Procrastination
The 5-S approach to to using EI COACH’s tool kit does NOT have this
Silence
Simple
Shame
Sweet
Every time you feel yourself getting pulled into other people’s ………., repeat these words "____________________".
NOT MY CIRCUS
NOT MY MONKEYS
LET ME DEAL WITH THIS ONCE AND FOR ALL
I AM GOING TO SORT THIS NOW
ONE LAST TIME. I WILL NOT JUMP INTO IT NEXT TIME.
