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WorksheetsApp builder set 1
Total questions: 60
Worksheet time: 30mins
Name
Class
Date
1.
1: An app builder has a custom component they want to make available on the utility bar, but the
component is unavailable.
How should the component be tagged?
a)
A. For use on record pages.
b)
B. For use in Lightning App Builder
c)
C. For use on the utility bar
d)
D. For use in App Manager.
2.
Question 2: What are two capabilities of Schema Builder?
Choose 2 answers
a)
A. Creating @ new record type
b)
B. Editing custom settings
c)
C. Showing selected objects on a page
d)
D. Viewing page layouts in a new window
3.
Question 3: Managers at Universal Containers want @ quick way to create additional accounts to form a hierarchy
from a Parent Account record. They want to auto-populate five fields based on the parent to make it easier for
users to create the child accounts quickly.
What should the app builder recommend?
a)
A. Add Path on Account hierarchy
b)
B. Create a custom action
c)
C. Customize a Global Quick Action
d)
D. Add a custom link on Account
4.
Question 4: Dreamhouse Realty wants to Import Its property records from an external system into Salesforce.
The app builder will use an external ID field to house the property ID from the external system.
Which two details should the app builder know when using external ID fields?
Choose 2 answers
a)
A. An external ID field can be a number field.
b)
B. An external 10 field can be a URL field.
c)
C. An external ID field can be a phone field
d)
D. An external ID field can be a text field
5.
Question 5: Universal Containers wants to display the real-time stock price for each Account on the Account
record page.
How should an app builder implement this request?
a)
A. Create a Lightning Web Component.
b)
B. Install a solution from the AppExchange.
c)
C. Build a Flow that uses API calls.
d)
D. Use a scheduled Apex job,
6.
Question 6: Universal Containers (UC) wants to streamline its data capture process by linking fields together. UC
wants to do this so that the available values on dependent fields are driven by values selected on controlling
fields.
Which three considerations support the stated requirements?
Choose 3 answers
a)
A. Multi-select picklists can be dependent picklists but not controlling fields.
b)
B. The data import wizards only allow values to be Imported into a dependent picklist if they match theappropriate controlling field.
c)
C. Checkbox fields can be controlling fields but not dependent fields
d)
D. Standard and custom picklist fields can be dependent fields.
e)
E. Custom picklist fields can be either controlling or dependent fields.
7.
Question 7: Dreamhouse Realty is rethinking its sandbox utilization strategy after acquiring Cloud Kicks. The
Salesforce COE already utilizes a partial and 2 full sandbox, which it refreshes on their own regular schedules.
Teams are expanding and have to begin each of their small projects in a sandbox before committing to the larger
pool for collaborative testing while still keeping costs down.
What type of sandbox should each team member use?
a)
A. Full sandbox
b)
B. Developer sandbox
c)
C. Developer pro sandbox
d)
D. Partial sandbox
8.
Question 8: Dreamhouse Realty wants to track how many lifts are being Installed into customer garages. The To
Be Installed custom checkbox field on the custom Lift object should be checked and an external system should be
notified via an outbound message the next day when a lift Is sold.
What automation tool should be used to complete this task?
a)
A. Approval process
b)
B. Workflow
c)
C. Flow
d)
D. Process Builder
9.
Question 9: Sales reps at Universal Containers create multiple quotes per opportunity.
What automation tool should an app builder recommend to delete rejected quotes?
a)
A. Approval process
b)
B. Validation rule
c)
C. Workflow rule
d)
D. Flow
10.
Question 10: Ursa Major Solar’s sales team has been struggling to enter data on mobile since rollout; the team
dislikes scrolling through all of the fields to Input only the necessary data.
How could the app builder solve this with minimal impact to desktop users?
a)
A. Filter components by device using Form Factor
b)
B. Reorder the fields to make sense for the reps when in the field.
c)
C. Update the training documentation with better screenshots.
d)
D. Deselect the phone radio button on the Lightning record page assignment.
11.
Question 11: An app builder is creating a Lightning record page and has added Mobile & Lightning Actions to the
page layout. What two components could be included on the layout to display the actions?
Choose 2 answers
a)
A. Highlights panel
b)
B. Chatter
c)
C. Activities
d)
D. Path
12.
Question 12: Universal Containers wants some enhancements on Its Opportunity page layout to improve
efficiency and collaboration.
Which two solutions should an app builder suggest to help meet these requirements?
Choose 2 answers
a)
A. Mark stage dependent fields as required on the Opportunity page layout
b)
B. Use two Tabs components to separate record information from activities.
c)
C. Add a Path component with fields and instructions aligning to stages on the Opportunity.
d)
D. Set up an approval process requiring manager consent at each stage of the Opportunity.
13.
Question 13: Cloud Kicks (CK) Is finding sales reps are Inconsistent in data entry when deals are won. CK requires
that custom shoes are shipped within two weeks after the close date. A custom field called Scheduled Ship Date
on the opportunity records the ship date.
How should the app butler ensure this field is properly filed out before setting the opportunity to closed won?
a)
A. OR(ISPICKVAL( StageName ,"Closed Won") && ( Scheduled_Ship_Date_cCloseDate)>14,ISBLANK(Scheduled_Ship_Date_c))
b)
B. OR(ISPICKVAL( StageName ="Closed Won") && ( Scheduled_Ship_Date__c- CloseDate ) > 14,ISBLANK(Scheduled_Ship_Date__c))
c)
C. ISPICKVAL( StageName ,"Closed Won") && ( Scheduled _Ship_Date_c-CloseDate ) > 14
d)
D. ISPICKVAL( StageName= CloseDate ) > 14,losed Won") && ( CloseDate-Scheduled_Ship_Date_c) > 14
14.
Question 14: An app builder wants to create a report to compare the number of support cases In each status
(New, In-progress, or Closed) and by priority (Critical, High, Medium, or Low).
What solution should be used for the report?
a)
A. Grouping
b)
B. Bucket Columns
c)
C. Custom Report Type
d)
D. Filters
15.
Question 15: Cloud Kicks recently Implemented the application lifecycle management process to its release
management strategy.
Which category handles bug fixes and simple changes?
a)
A. Patch
b)
B. Minor
c)
C. Major
d)
D. Rollback
16.
Question 16: Properly installing managed packages helps prevent conflicts with customizations made by
customers and partners.
What functionality should be used to set up packages?
a)
A. Description
b)
B. Allow sharing
c)
C. Help setting
d)
D. Namespace
17.
Question 17: Universal Containers has a custom picklist called Support Level on the Account object. They would
like to show the real-time value of Support Level on all case records.
How should an app builder implement this requirement?
a)
A. Create a formula field on the Case object using the TEXT function
b)
B. Create a formula field on the Account object using the ISPICKVAL function.
c)
C. Create a Process Builder and use afield update on the Case object.
d)
D. Create a roll-up summary field using Support Level on the Account object.
18.
Question 18: Universal Containers is expecting impacts to operations due to increased demand. The executive
team will be reaching out to current. Customers and want to see the number of open cases for the account and
parent account,
Which two tools could an app builder combine to display the number of open cases on the account page?
Choose 2 answers
a)
A. Flow
b)
B. Workflow
c)
C. Approval Process
d)
D. Process Builder
19.
Question 19: An app builder is preparing to deploy a new app from the sandbox to production using change sets.
What two considerations should an app builder keep in mind during this process?
Choose 2 answers
a)
A. Salesforce Connect automatically establishes a link between environments.
b)
B. Change sets do not include all components and may have to perform some changes manually
c)
C. Users should be logged out of production when receiving inbound change sets.
d)
D. Transactions will revert if the deployment errors.
20.
Question 20: An app builder Is tasked with adding key performance Indicators on client pages. They want to see a summary of the number of open Opportunities and the number of won Opportunities for each Account.
Where should the app builder go to build these new rollups?
a)
A. Lightning App Builder
b)
B. Account Object
c)
C. Lightning Object Creator
d)
D. Opportunity Object
21.
Question 21: Universal Containers wants to understand return on investment for the latest advertising buy. They
currently use a private security model for all objects.
What should an app builder recommend?
a)
A. Change to a public security mode
b)
B. Configure Campaign Hierarchies and Campaign statistics
c)
C. Utilize Account Hierarchies and Roll-Up Sum
d)
D. Run an opportunities pipeline report
22.
Question 22: Accounts at Universal Containers are currently readable by all users but editable only by their
owners. Management wants to designate some Accounts as VIP Accounts. Only Account owners should have read
access to these VIP accounts.
Which two actions should an app builder take to meet the requirements?
Choose 2 answers
a)
A. Implement a sharing rule.
b)
B. Configure a permission set.
c)
C. Set up an Account Team.
d)
D. Change organization-wide defaults
23.
Question 23: Universal Containers wants to collaborate with its customers within Salesforce and has decided to
enable the Allow Customer Invitations in the Chatter settings.
Which permission is granted to customers when invited to a Chatter group?
a)
A. The ability to @mention accounts of which they are a contact
b)
B. The ability to invite members to groups of which they are a member.
c)
C. The ability to interact with members of their groups.
d)
D. The ability to request access to public groups.
24.
Question 24: Universal Container wants customers to be able to open cases from a public-facing website.
What should the app builder use to enable visitors to the website?
???
a)
A. Outbound message
b)
B. Web-to-case
c)
C. Screen flow
d)
D. Email-to-case
25.
Question 25: Cloud Kicks (Ck) wants to quickly Insert a list of over 60,000 net new Accounts. The template based on CK's data model was used to populate the list. Which tool should be used?
???
a)
A. Data Loader
b)
B. Lightning Object Creator
c)
C. Import Wizard
d)
D. Schema Builder
26.
Question 26: Cloud Kicks (Ck) wants to begin socializing and collaborating within Salesforce around customer
accounts to discuss various topics. CK would like all company employees to see these conversations.
Which two features of Chatter would meet CK's business needs?
Choose 2 answers
a)
A. Set up new private Chatter groups.
b)
B. Set up new public Chatter groups.
c)
C. Use post action on the Account object.
d)
D. Use Chatter actions to create tasks to complete.
27.
Question 27: Cloud Kicks wants to know the total value of all won Opportunities for Accounts and display it on the record.
What type of summary should the app builder use in the roll-up summary field?
a)
A. Count
b)
B. Max
c)
C. Sum
d)
D. Min
28.
Question 28: Universal Containers (UC) wants to delete data in several fields for 5,000 Lead records. UC exported the selected Record IDs and fields that need to have data deleted in a CSV file.
Which two steps should an app builder suggest to meet these requirements?
Choose 2 answers
a)
A. Select the correct record type.
b)
B. Select Insert Null Values in Settings.
c)
C. Use Data Loader to update leads using the CSV file
d)
D. Use Import Wizard to update leads using the CSV file.
29.
Question 29: Universal Containers has a requirement that an opportunity should have a field showing the value of its associated account's billing state This value should be static after the opportunity has been created, what is the recommended solution to configure this automation behavior?
a)
A. Rollup summary field
b)
B. Workflow
c)
C. Formula field
d)
D. Apex
30.
Question 30: Ursa Major Solar wants to convert the relationship between Galaxy and Star from a lookup
relationship to @ master-detail relationship so each Galaxy record can be equipped with a roll-up summary count of Star records.
Which two considerations should be made?
Choose 2 answers
a)
A. The Star records are all required to have an existing value in their Galaxy field
b)
B. The Galaxy object has fewer than two existing master-detail relationships.
c)
C. The Galaxy object is required to contain existing roll-up summary fields.
d)
D. The Star object has fewer than two existing master-detail relationships.
31.
Question 31: Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records,
only the hiring Manager and VP of HR should be able to create salary applicant records.
What should the app builder recommend to meet this requirement?
a)
A. Update the org-wide default to private and create a sharing rule for the role of recruiting manager.
b)
B. Create a permission set containing the salary record type and assign it to the appropriate users.
c)
C. Remove “create” permission for the salary applicant object for everyone except the manager and VP.
d)
D. Configure the hourly record type as the default and instruct non-management users to accept the default record type.
32.
Question 32: The Dreamhouse Realty (DR) service manager has asked for some improvements in case
management to enforce process compliance so that cases are unable to be reverted to an earlier case status, and to ensure that certain fields are required when specific case criteria are met.
What solution should an app builder implement to meet these requirements?
a)
A. Workflow Rules
b)
B. Process Builder
c)
C. Validation Rules
d)
D. Activities Component
33.
Question 33: A Service Coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician.
What solution would provide the required access, given a private data model?
a)
A. Give the SC a permission set with the Modify All Data system permission.
b)
B. Put the SC in the role hierarchy above the technicians whose work orders they review.
c)
C. Create a workflow rule that updates records owned by technicians in that region with the SC.
d)
D. Change work order access on the SC’s profile to ‘Modify Al’.
34.
Question 34: Cloud kicks (Ck) wants to track orders against inventory, ensuring its ability to fulfill order requests. CK created a junction object called Request Inventory to enable many-to-many relationships with the Inventory and Order objects.
What does the app builder need to provide to ensure users can view Request Inventory records?
a)
A. Read access to both master objects.
b)
B. Apex-based sharing on the first master object.
c)
C. Sharing rules on Request Inventory object.
d)
D. Read access to the first master object.
35.
Question 35: An app builder wants to streamline the user experience by reflecting summarized calculations of specific fields on various objects. Which three field types can be used in roll-up summary fields to accomplish this?
Choose 3 answers
a)
A. Checkbox
b)
B. Date
c)
C. Currency
d)
D. Time
e)
E. Percent
36.
Question 36: Universal Containers (UC) has several large customers that sell their products through dealers. Each
customer and dealer have an individual rep who works directly with UC and each is billed separately.
How should an app builder implement these requirements?
a)
A. Create a single parent record, add each rep as a contact to the parent account and add each dealer as a child record.
b)
B. Create both customer and dealer as accounts, create account teams on each account and associate the dealer records with the parent account.
c)
C. Create 2 single account record, add each rep as a contact and create a custom dealer object.
d)
D. Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and create an account hierarchy,
37.
Question 37: Cloud kicks (CK) tracks the support level of Its customers on the account record page. CK wants to show a text notification on a case record page when the related account Is a platinum-level customer.
How could an app builder meet this requirement?
a)
A. Add a rich text area to the Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum.
b)
B. Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show When the account support level is platinum
c)
C. Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases
d)
D. Clone the Case Lightning page > Add a rich text area to the new page, and assign this page to platinum accounts.
38.
Question 38: Universal Containers (UC) has large data volumes and is nearing data storage limits. The planned solution is to archive historical data to reduce data storage in Salesforce; however, UC would still like to use reports, queries, and lookups on the archived information.
Which two options could meet this requirement?
Choose 2 answers
a)
A. Big objects
b)
B. Custom objects
c)
C. Related objects
d)
D. External objects
39.
Question 39: Universal Containers has a customer base where many customers have the same or similar company names. Which functionality should be configured to improve an end user's search experience?
Choose 2 answers
a)
A. Update the account search layouts accounts tab columns displayed.
b)
B. Update the account search layouts list view filter settings.
c)
C. Update the account search layouts search filter fields.
d)
D. Update the account search layouts search results columns displayed.
40.
Question 40: The CFO wants to make sure that a deal with more than a 40% discount gets approved by the VP of Finance before a quote is sent to the customer.
In which two ways can this be accomplished?
Choose 2 answers
a)
A. Create a new process with a submit for approval action to automatically submit deals for approval
b)
B. Launch a flow that uses a submit for approval action to submit deals for approval.
c)
C. Launch a new approval process that has automatic submission enabled as an initial submission action.
d)
D. Create a new approval process that has automatic submission enabled in the entry criteria
41.
Question 41: Universal Containers uses a custom picklist field Account Region on the account record. They want this region to be reflected on all related contact records and stay In sync if the value of this field changes on the Account.
How should an app builder meet this requirement?
a)
A. Create 2 picklist field called ‘Account Region’ on Contact object > Create a workflow rule to update this picklist field if the Account Region field on the Account is changed.
b)
B. Create a formula field on the Contact object > Set the value of the formula to ISPICKVAL (Account.Account_Region__c)
c)
C. Create a formula field on the Contact object > Set the value of the formula to TEXT(Account.Account_Region__c)
d)
D. Create a text field called ‘Account Region’ on Contact object > Create @ workflow rule to update this picklist field if the Account Region field on the Account is changed
42.
Question 42: Universal Containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing.
What should the app builder do to meet the requirement?
a)
A. Email deliverability set to system email only.
b)
B. Email configured for SMTP authentication
c)
C. Email relay to the configured host enabled.
d)
D. Email deliverability set to no access.
43.
Question 43: Universal Containers (UC) delivers purchased containers to remote construction sites. Customers supply UC with crossroads or location markers.
What type of field should the app builder use to capture this information?
a)
A. External Lookup
b)
B. Formula
c)
C. Number
d)
D. Geolocation
44.
Question 44: Ursa Major Solaris ramping up the sales team to meet increased demand. As part of the short ramp up for these new reps, the manager wants to provide a help guide to enable reps to easily get help where needed during the different sales processes.
Which solution should an app builder recommend?
a)
A. Flow
b)
B. Journey Builder
c)
C. Chatter Publisher
d)
D. Path
45.
Question 45: An app builder has created a new report type but users are unable to select it from the Report Type list when making a new report for records they own. What could be causing this Issue?
a)
A. Access to the necessary object Is unavailable.
b)
B. The report type is in a status of Deployed.
c)
C. Access to Create and Customize Reports is disabled
d)
D. The report type is in a status of In Development.
46.
Question 46: The app builder at Ursa Major Solar has just created a master-detail relationship between a parent object Galaxy__c and child object Stare.
What would be the effect of creating this type of relationship if users want to report on Galaxy__c with Star_c?
a)
A. A Star_c report type with Galaxy__c as a field will be automatically created.
b)
B. A new custom report type will need to be created for Star__c with lookup fields from Galaxy__c
c)
C. A Galaxy with Star__c report type will be automatically created
d)
D. A new custom report type will need to be created for Galaxy_c with Star_c
47.
Question 47: Service Agents are required to confirm a user's identity before providing support information over the phone.
What feature can an app builder use to help agents meet this requirement?
a)
A. Case Validation Rules.
b)
B. Include Surveys as a Case related list.
c)
C. Guided Action Flows on the record page.
d)
D. Add Path to the top of the Case layout.
48.
Question 48: Universal Containers is migrating its sales operations from a legacy system that was used in Europe. Opportunities need to be imported with the proper country currency.
Which two steps should an app builder configure to meet these requirements?
Choose 2 answers
a)
A. Use Import Wizard to Import the records.
b)
B. Use Data Loader to import the records
c)
C. Include the Currency ISO code in all currency fields in the import fie.
d)
D. Include the Currency ISO Code Column in the import file.
49.
Question 49: Cloud Kicks received a new requirement to calculate summaries from child objects of a standard object. The team would prefer to solve this declaratively
What are two considerations an app builder should evaluate?
Choose 2 answers
a)
A. An app builder is unable to change a look up to a master-detail relationship.
b)
B. An object can have up to two master-detail relationships.
c)
C. A trigger on save or update can kick off calculations
d)
D. A value is required in all records of the lookup field prior to converting to a master-detail relationship.
50.
Question 50: An app builder wants to create a formula field on an Account to include data from related Contacts but is unable to find the relationship in the formula editor.
What is a limitation of formulas that could be causing the issue?
a)
A. Unable to reference the child records.
b)
B. A master-detail relationship should be created.
c)
C. Formula field limit reached on the Account object.
d)
D. More than 5,000 characters in the formula.
51.
Question 51: Universal Containers’ app builder has been tasked with replacing workflow rules and Apex triggers with Process Builders where possible.
What are two important considerations an app builder should know before the project is started?
Choose 2 answers
a)
A. Avoid generating infinite loops.
b)
B. Apex has a different SOQL query limit than Flow.
c)
C. Create a process for each workflow rule.
d)
D. Combine actions when possible.
52.
Question 52: Universal Containers wants to Improve the process to create Opportunity records related to an
Account. Many fields can be populated based on the Account record. Some fields require input from the user.
What should an app builder configure to meet the requirement?
a)
A. Process Builder triggered from Opportunity update
b)
B. Quick Action on the Account object
c)
C. Quick Action on the Opportunity object
d)
D. Process Builder triggered from Account update
53.
Question 53: The convert button on Lead should be unavailable until the Lead Status picklist Is set to Qualified
What should an app builder suggest to meet these requirements?
a)
A. Custom button, validation rule, record types
b)
B. Process Builder field update, quick action, record type
c)
C. Page layouts, record types, Process Builder field update
d)
D. Picklist dependency, page layouts, record types
54.
Question 54: Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.
Which two components should an app builder use to meet these requirements?
Choose 2 answers
a)
A. Path
b)
B. Rich text
c)
C. Related record
d)
D. Tabs
55.
Question 55: Universal Containers Is setting up Salesforce for the first time. Management wants the sales and marketing teams to have different navigation menus In the Salesforce Mobile App.
Which option is available to an app builder to satisfy this requirement?
a)
A. Create mobile navigation menus for both the sales and marketing profiles.
b)
B. Create roles for sales and marketing and assign a custom homepage layout for each role.
c)
C. Create sales and marketing profiles and ensure read access to different objects.
d)
D. Create public groups for sales and marketing and create mobile navigation menus for each group.
56.
Question 56: An app builder needs to deploy a new account detail page layout from sandbox to production Which three components should an app builder include in the Change Set to ensure it deploys successfully and visually as expected?
Choose 3 answers
a)
A. Detail page layout
b)
B. Custom fields
c)
C. Custom actions
d)
D. Lightning App Builder
e)
E. System administrator profile
57.
Question 57: A Manager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene.
Which two actions should be considered before changing the field type?
Choose 2 answers
a)
A. Field references will be removed in Visualforce pages.
b)
B. All data should be backed up before converting a text field.
c)
C. Existing list views that reference the field may be deleted
d)
D. Changing a field type will remove existing field history.
58.
Question 58: Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission.
Which three action types should an app builder use in the approval process?
Choose 3 answers
a)
A. Email Alert
b)
B. Outbound Message
c)
C. Task
d)
D. Invocable Flow
e)
E. Invocable Process Builder
59.
Question 59: A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been assigned the appropriate permissions.
Which two conditions should the app builder review?
Choose 2 answers
a)
A. If the list view restricts sharing for the user
b)
B. If the list view selected Is the recently viewed list view
c)
C. If the list view contains a chart created by the user
d)
D. If the list view contains more than one record type.
60.
Question 60: An app builder has downloaded a component from the AppExchange successfully; however, they are unable to add It to the Lightning home page
Which two reasons can be preventing the app builder from being able to add the custom component?
Choose 2 answers
a)
A. My Domain must be deployed to add custom components to the page with the App Builder.
b)
B. A custom tab must be created to add custom components to the page with the App Builder.
c)
C. The component requires a developer permission to add it to the page with the App Builder.
d)
D. The component is tagged for record pages instead of home pages and is not showing up in the App Builder.
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