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Worksheets

Communication Skills

Total questions: 15

Worksheet time: 11mins

Name
Class
Date
1.

Effective communication needs to be

a)

Simple

b)

Clear

c)

Complete

d)

All of the above

2.

The way we sit, our facial expressions and body

language show __________ communication.

a)

Non- Verbal

b)

Physical fitness

c)

Stress

d)

None

3.

Verbal communication is the use of _____.

a)

sign

b)

maths

c)

images

d)

words

4.

Clear communication leads to _____.

a)

Different work

b)

Opposite work

c)

Slow work

d)

Faster work

5.

Which is not a type of non-verbal communication?

a)

E-mail

b)

Eye-contact

c)

Hand

movements

d)

Facial expression

6.

Distance between yourself and the other person is

called ________.

a)

Spatial distance

b)

Relationship

c)

Informal

d)

Close

7.

Vinod met his new manager at his workplace. He

had to ______ himself first.

a)

Thank

b)

Introduce

c)

Appreciate

d)

Praise

8.

Conflict usually creates ____

a)

Negative

emotions

b)

Positive

emotions

c)

Happy emotions

d)

Fight

9.

Tina and Lyra's team are working together to

finish the school painting project. What should

both teams do to finish the project?

a)

Resist

b)

Share

responsibility

c)

Fight

d)

Argue

10.

Rita talks to her customers. But she is unable to

understand what they say. What should she do?

a)

Improve her

listening skills

b)

Stop talking to

them

c)

Fight with

customers

d)

Stop her

business

11.

You are unable to share your message properly in

an email. Which skill should you improve?

a)

Writing

communication

b)

Speaking

c)

Reading

d)

Playing

12.

Different people work together on the same task

is called____.

a)

Teamwork

b)

Project

c)

Meeting

d)

Discussion

13.

Sharing will help everyone feel involved and _____.

a)

Happy

b)

Sad

c)

Motivated

d)

Close

14.

Arguments or disagreements between two groups of

people are called _________

a)

Teamwork

b)

Conflict

c)

Happiness

d)

None

15.

A formal letter can be used for __________

purposes.

a)

Boring

b)

Official

c)

Friendhship

d)

Fighting