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WorksheetsFO level 1 test questioner
Total questions: 20
Worksheet time: 10mins
Which segment of the hospitality industry focus on providing its target market with entertainment and relaxation services?
Travel
Recreation
Lodging
Catering
Hotels offer guests the most modern and expensive amenities and facilities are categorizes as
Resort hotels
Budget hotels
Luxury hotels
MICE hotels
Hotels offers complete vacation experience including easy assess to additional amenities and activities. Some even offer all - inclusive packages.
Resort hotels
Budget hotels
Luxury hotels
Bed and breakfast
A property that specially target backpackers and young group of travelers who like to socialize and have fan are call
Budget hotel
Hostel
Guest house
Motel
A small refrigerator that some hotels have in the room, full of drinks and snack you can buy.
Cooler
Suite
Kitchenette
Minibar
Traveller s sleep in bunk beds with up to 10 other person in a room. They also share bathrooms and have share spaces. Some have separate sections for men and women.
Hostel
Bed and breakfast
Inn
Transit hotel
Mainly responsible for guest check in and check out process ;
Housekeeper
Front desk agent
Bell person
Food and beverage
There are ———— sectors under hospitality and tourism industry?
1
2
3
4
Guest rooms 50 to 100 rooms are consider as
Large hotels
Medium size hotels
Small hotels
Mid range hotels
Industry that drive revenue from for providing food and drinks is
Catering
Recreation
Lodging
Travel sector
1. A room rate that commission able to the host is call………………
TA rate
Corporate rate
Rack rate
OTA rate
Which of the following is an example for report to Housekeeping department?
Ceiling cracking.
Carpet stain.
T.V not working.
Collect room service item.
Upon receiving booking, what should not be promised by reservation agent is ….
Confirmation no
Guest name
Payment information
Room attributes
Upon receiving booking, what should not be promised by reservation agent is ….
Confirmation no
Guest name
Payment information
Room attributes
………………… is use to record the customer’s vehicles in and out of the hotel.
Luggage tag
Group tag
Storage tag
Valet parking tag
A guest has just check in to the hotel and occupy the guest room is call ………
Due out guest
In house guest
Departure guest
Arrival guest.
These are consumable no chargeable items provided to guest in a guest room.
Mini bar
Linen
Facilities
Amenities
A guest room with bed room and separate living room is called…………………
Special room
Suite
Deluxe
Apartment
_______________ Plan is inclusive of room and breakfast.
European
American
Modified American
Continental plan
A meal plan for room inclusive of accommodation, breakfast, lunch and dinner is call…………….….
Continental plan
Modified American plan
Half board
Full board
