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WorksheetsKey Performance Indicators
Total questions: 11
Worksheet time: 6mins
Measures or a set of data that allows a business to determine whether it is meeting its business objectives.
Effectiveness
Key Performance Indicators
Benchmarks
Key data indicators
The portion of sales of a product a business has achieved in relation to similar businesses
Number of website hits
Number of sales
Percentage of market share
Net profit figures
Rates of staff absenteeism
Number of unplaned events interrupting workflow
Number of peple have sent a request to a werb servers
Percentage of days lost due to industrial action
Percentage indicating the number of workdays lost due to unscheduled staff absence
Net profit
The amount left after all expenses have been deducted.
Money in the bank
Income earned on sales of goods or services performed
Revenue + Expenses
Total quantity of sales of a good or service sold
Percentage of market share
Net profit
Number of sales
Money in the bank
Measures the ability to increase output or production from a given amount of inputs
Rate of productivity growth
Productivity
Efficiency
Percentage of productivity growth
Measures the number of employees who had to be replaced within a given period.
Rate of staff absenteeism
Level of staff satisfaction
Staff turnover
Key staff indicator
Level of wastage
Resources that not have been converted to inputs
Resources that have been converted to outputs
Resources that have been converted to inputs
Resources that not have been converted to outputs
Number of customer complaints
Percentage of written or verbal expressions of satisfaction from customers about a product or service
Number of written or verbal expressions of dissatisfaction from customers about a product or service
Number of written or verbal expressions of satisfaction from customers about a product or service
Percentage of written or verbal expressions of dissatisfaction from customers about a product or service
Number of workplace accidents
Percentage of planned events interrupting the workflow that may or may not include injury or property damage
Number of unplanned events interrupting the workflow that may or may not include injury or property damage
Percentage of unplanned events interrupting the workflow that may or may not include injury or property damage
Number of planned events interrupting the workflow that may or may not include injury or property damage
How many people/potential customers have sent a request to a web server
Number of domain hits
Number of website hits
Number of internet hits
Number of social media hits
