______ attributes are not even known to customers.

The electronic gadget kept by retail stores at the point of billing is known as ______.

______ is an agreement between service provider and service receiver.

Communication and customer relationship in CRM is related to ______ 'P' of marketing

______ Marketing focuses on single point of sale.

______ are the power supply of CRM.

______ refers to the cumulative image of a product held by the consumer.

Name / address / contact etc collected from customers to complete a business transaction is called ______ data.

Which of the following organisation has the best CRM and a huge market share?