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Training and development vocabulary

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

A size, shape, quality, etc, that is usual or accepted and that can be used to measure or judge something similar.

a)

Able

b)

Standard

c)

Competency

d)

Proficiency

2.

The process of comparing one thing or action to another or to a standard, so that you can judge or measure it.

a)

understanding

b)

benchmarketing

c)

skill set

d)

benchmarking

3.

The ability to understand and control your own emotions, and to understand and deal with other people in a caring way.

a)

Emocional intelligence

b)

emotional inteligence

c)

emotional intelligence

d)

Intelligent

4.

All the different skills that are needed to do a particular job

a)

Competition

b)

Need analysis

c)

Skill set

d)

Skills

5.

A careful analysis of what training is necessary for a group or individual

a)

Needs analysis

b)

Need analisys

c)

Need analysis

d)

Option 1 and 3

6.

The ability to understand people's behaviour.

a)

Practical courses

b)

Repport

c)

Rapport

d)

Understanding

7.

Courses which teach specific skills rather than general theory.

a)

Practical courses

b)

Development

c)

Training

d)

Trainind and development

8.

Eagerness and willigness to do something without needing to be told or forced to do it.

a)

Motivacion

b)

Development

c)

Motivation

d)

Options 2 and 3

9.

Friendly agreement, communication and understanding between people.

a)

Repport

b)

Raport

c)

Communication

d)

Rapport

10.

The fact of having enough skill or knowlegde to do something to a satisfactory standard, or the skill and knowledge someone has.

a)

Competitive

b)

Training

c)

Competency

d)

Environment