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WorksheetsSCM Business report
Total questions: 82
Worksheet time: 50mins
High profile strategic initiatives that organizations can implement are as follows EXCEPT:
Business Process Reimagining
Supply Chain Managment
Customer Relationship Management
Enterprise Resource Planning
A standardized set of activities that accomplish a specific task is called:
Business process
Commerce process
Business reengineering
Business task
Business Process Reengineering is the analysis and redesign of workflow within an enterprise only.
True
False
How many main links does a supply chain have?
2
3
4
5
Which of the following statements is correct?
Materials flow from suppliers and their downstream suppliers at all levels
Materials flow from suppliers and their downstream customers at all levels
Materials flow from suppliers and their upstream suppliers at all levels
Materials flow from customers and their downstream suppliers at all levels
The five basic supply chain activities are:
Plan-Source-Make-Return-Deliver
Plan-Source-Deliver-Make-Return
Plan-Make-Source-Deliver-Return
Plan-Source-Make-Deliver-Return
What can effective and efficient SCM systems do?
Increase the power of its buyers
Decrease its own supplier power
Decrease the power of its buyers
Decrease efficiencies while seeking a competitive advantage through cost leadership
Increasing customer loyalty and retention is one of the prime objective of Customer Relationship Management.
True
False
CRM is just a technology that an organization must embrace on an enterprise wide level.
True
False
CRM can do the following EXCEPT:
Identify types of suppliers
Design individual customer marketing campaigns
Treat each customer as an individual
Understand customer buying behaviors
One of the following systems is NOT part of Customer Relationship Management System:
Accounting System
Order Fulfilment System
Inventory System
Enterprise Resource System
Help organizations identify their customers across other applications: CRM (a) technology
Help organizations segment their customers into categories such as best and worst customers: CRM (a) technologies.
Help organizations make predictions regarding customer behavior such as which customers are at risk of leaving: CRM (a) technologies
"How many customers do we have?" is an example of CRM ______ technology
reporting
analyzing
predicting
"How much inventory do we need to preorder? " is an example of CRM ________ technology.
reporting
analyzing
predicting
The employee's ability to view enterprise wide information on all business operations is an important feature of ______
BPR
SCM
CRM
ERP
Global sales report, global manufacturing report and global shipping report are some of the output generated by _____ systems.
BPR
SCM
CRM
ERP
Effective and efficient SCM systems can enable an organization to create entry ________ thereby ________ the threat of new entrants.
(a)
Support customers and product returns are among the first activities of SCM.
True
False
All formal reports have a (a) , listing the title of the report, author's name, person or organization for whom the report was prepared, date of the report submission, and organization to which the report was given.
The (a) is a listing of each heading contained within the report and the page on which the heading appears.
A table of contents is used if a report has (a) or more pages in length.
One of the most useful tools in a report is including images, charts, graphs, and pictures. These are called the (a) , and they give the title of each visual and the page number on which it is found.
The report is made of three sections: ___, ___, and ___. (Separate answers with space)
(a)
The (a) list the specific sources of information that were used to get information for the report.
The introduction's (a) should indicate what the report will accomplish; is it to inform, suggest action, or propose a new idea? This needs to be stated clearly.
The introduction's (a) indicates the amount of detail the report will go into; is it an overview or is it an in-depth study that looks at every angle of the situation?
The introduction's (a) indicate where the author got information to compile the report; did he perform the research himself, or was it gathered from secondary sources; and what type of sources did he use if they were secondary sources?
The introduction's (a) indicates who requested the report in the first place and authorized research to be dune.
The (a) of the report is a logical progression of ideas, walking the readers through the information.
The (a) is where skilled report writers draw conclusions and summarize, in the final section of the report.
The (a) are all the written sources from which you got the information for your report. They can include any form of media.
Report page numbering begins on the (a) page of the report body, not the table of contents.
Pages that appear before the report body are numbered using (a) .
The header and footer on the second and subsequent pages should contain the report (a) and page number.
A business' supply chain includes __________________
all companies involved in the upstream flow
all companies involved in the downstream flow
all processes from raw materials to consumption
All of the Above
The beginning stages of creation of a company's product or service is called _________________
Upstream Flow
Downstream Flow
Electron Flow
Flo Rida
The end processes where a company takes a finished product to the consumer is called __________________
Upstream Flow
Ebb and Flow
Downstream Flow
Go with the Flow
The first stage of the supply chain management flow is called _________
Manufacture
Raw Materials
Season 1
Suppliers
The second stage of the supply chain management flow is called _________
Manufacture
Raw Materials
Season 1
Suppliers
The middle stage of the supply chain management flow is called _________
Manufacture
Raw Materials
Product Bridge
Suppliers
The fourth stage of the supply chain management flow is called _________
Warehouse
Retail
Distribution
Consumer
The final stage of the supply chain management flow is called _________
Consumer
Customer
Destruction
Recycling
The beginning stage of the Supply Chain is also called the ________________
Point of Concern
Point of Origin
Point of the Lesson
Point of Comsumption
The ending stage of the supply chain is also known as the ________________________
Point of Contention
Point of Origin
Point of Conclusion
Point of Consumption
1. The purpose of supply chain management is…………….
Provide customer satisfaction
Improve quality of a product
Integrating supply and demand management
A. Increase production
Logistics is the part of supply chain involved with the forward and reverse flow of
Goods
Services
Cash
All of above
3. VMI stands for
Vendor material inventory
Vendor managed inventory
Variable material inventory
Valuable material inventory
The major decision areas in supply chain management are
Planning, production ,distribution, inventory
Location, production, scheduling ,inventory
Location ,production ,inventory
Location ,production, distribution, marketing
Reverse logistics is required because
Goods are defective
Goods are unsold
The customer simply change their minds
All of above
Which of the following is not a component of 4 PL?
Control room
Resource providers
Information
Recycling
6. Which of the following is not a part of supply chain management system?
Supplier
Information Flow
Distributor
competitor
Which of the following statements is true of LEAN?
Lean principles focus on advanced statistical methods
Lean principles are separate body of knowledge
Lean principles have been developed over a lengthy period of time.
Lean principles include reducing waste.
Which of the following is NOT a factor affecting the supply chain?
Reduced number of suppliers
Increased competition
Longer product life cycles
Increased opportunities to strategically use technology
Just-in-time/SCM purchasing requires the following condition:
Many suppliers
Short-term contracts
Cooperation between purchasing and suppliers
Continuous competitive bidding
When suppliers, distributors, and customers collaborate with each other to improve the performance of the entire system, they are participating in
Channel of distribution
Value delivery network
Supply chain
Supply and demand chain
Which of the following is not an area of responsibility for a logistics manager?
Inventory
Purchasing
Marketing
Transporting
A supply chain is made up of a series of processes that involve an input, a _______, and an output.
Shipment
Supplier
Customer
Transformation
The bullwhip effect:
Is an ineffective way to motivate warehouse employees
Applies to rodeos and has nothing to do with supply chain management
Refers to the “swaying” motion associated with triple trailers
Refers to variability in demand orders among supply chain participants.
Which of the following is NOT a reason that companies are depending more on their suppliers?
More focus on core competencies
Need for more flexibilities
More control over their suppliers
Desire to share risks
The terms purchasing and procurement should not be seen as synonymous. As such, which of the following statements do you think has greatest validity?
Purchasing has a broader meaning than procurement
Procurement has a broader meaning than purchasing
Procurement is broadly equivalent to purchasing
None of the above
E-procurement aims to improve performance of what is known as the 'five rights of purchasing'. One aim of e-procurement is increasing savings by sourcing items:
At the right price
Of the right quantity
Of the right quality
From the right source
Production related procurement refers to the purchasing of:
Information systems
Office supplies
Raw materials
Furniture
What is the Supply chain process that links suppliers to manufacturers?
Upstream
Internal
Downstream
Extended
Reverse logistics is an activity that ensures _____________.
Productivity
Quick response
Reuse and recycling of products
Quality standards
Mumbai based MARICO’s (FMCG Company) approach to efficient functioning SCM was not focused on
Expansion but accuracy on forecasting
Efficient designing of supply chain
Big brand capturing
Delivery performance
Out of following options, the major attribute of vicious cycle in MARICO case was aligned towards
Internal operations
Long planning cycle
Unreliable and unresponsive production data
High inventory and stock outs
As per the consultant- KPMG to MARICO case – out of many, the major recommendation for addressing company’s challenges was
Investment in supply chain
Hiring of skilled workforce
ERP implementation for enhanced product visibility
Data consolidation
The purpose of supply chain management is…………….
Provide customer satisfaction
Improve quality of a product
Integrating supply and demand management
A. Increase production
Logistics is the part of supply chain involved with the forward and reverse flow of
Goods
Services
Cash
All of above
VMI stands for
Vendor material inventory
Vendor managed inventory
Variable material inventory
Valuable material inventory
Supply chains are _______ structures and their best practice can vary from industry to industry.
complex
simple
clear
This model offers a certain degree of flexibility.
Continuous flow model
Custom configured model
Flexible model
Flexible model
_________ is a hybrid combination of the agile model and the continuous flow model.
Efficient chain model
Efficiency oriented supply chains
Custom oriented model
Custom configured model
Efficiency oriented supply chains include: The efficient model and the agile model.
TRUE
FALSE
Continuous flow model is included in.
Responsive supply chains
Efficiency oriented supply chains
Fast chain model
The __________ model provides businesses the freedom to meet high demand peaks and manage long periods of low volume work-load.
fast chain
efficient
agile
flexible
________ models of supply chain.
5
6
7
9
This model is best suited for businesses operating in highly competitive markets.
Efficient Chain Model
Custom Configured Model
Flexible Model
Fast Chain Model
This supply chain model is best suited for industries that manufacture a trendy product and has a short life cycle
Fast Chain Model
Flexible Model
Custom Configured Model
Efficient Chain Model
AGILE MODEL: This model of supply chain is best suited for industries that deal with unpredictable demand and products
TRUE
FALSE
