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Performance management

Total questions: 11

Worksheet time: 4mins

Name
Class
Date
1.

What is performance management?

a)

The process of appraising individual employees

b)

The continuous process of monitoring and improving performance

c)

The process of coaching and training team members

d)

The process of changing procedures in the organization

2.

How does Toyota's Camry plant practice performance management?

a)

By filling out appraisal forms for individual employees

b)

By continuously adjusting how employees and team members do things

c)

By providing coaching and training to all employees

d)

By changing procedures in the plant

3.

What is the main goal of performance management?

a)

To appraise individual employees' performance

b)

To change procedures in the organization

c)

To align individual performance with the organization's goals

d)

To monitor the overall quality and productivity needs of the plant

4.

why are employers moving to performance management?

a)

To improve employee motivation

b)

To achieve strategic goals

c)

To focus on continuous feedback

d)

All of the above

5.

According to W. Edwards Deming, an employee's performance is more influenced by:

a)

Their own motivation

b)

Performance appraisals

c)

Training, communication, and supervision

d)

None of the above

6.

What is the flaw in traditional performance appraisals?

a)

They focus too much on employee motivation

b)

They do not address training and incentives

c)

They only occur once or twice per year

d)

None of the above

7.

Which companies have a Balance Scorecard Linked System for employee performance management?

a)

JSPL, Moser Baer India, and Tata Motors

b)

Moser Baer India, Tata Motors, and Dabur India

c)

JSPL, Tata Motors, and Dabur India

d)

JSPL, Moser Baer India, and Dabur India

8.

why have unions been hesitant to adopt a formal performance appraisal system?

a)

They fear it may not be objective and could be used against workers

b)

They prefer to rely on informal feedback and communication

c)

They believe it is unnecessary for managerial and nonunionized employees

d)

They think it is too time-consuming and costly to implement

9.

How are workmen appraised in Tata Motors

a)

Based on financial performance and customer satisfaction

b)

Based on their level of seniority and experience

c)

Based on safety, quality, delivery, cost, morale, and environment

d)

Based on their adherence to company policies and procedures

10.

What was the main drawback of the Annual Confidential Return (ACR) system used by the Indian government?

a)

It was too time-consuming and complicated for supervisors

b)

It lacked objectivity and was used for control and favoritism

c)

It did not provide any feedback to employees for improvement

d)

It focused only on financial performance and ignored other aspects

11.

What is performance management?

a)

The process of appraising individual employees

b)

The continuous process of monitoring and improving performance

c)

The process of coaching and training team members

d)

The process of changing procedures in the organization