choice  made  between  2  or  more  available  alternatives

is to direct human behaviour towards a future goal

•is the process of choosing the best alternative for reaching objectives.

none

•Those who have an interest (active or  passive) in a particular decision.

•Comprises the whole process

•Those charged with reaching decisions and  making specific commitments

•Those charged with reaching decisions and  making specific commitments

a process that happens over a period of time.

a decision taken at the moment

false

true

True

False

•Decision taken in official capacity.

•Are long-range in scope.

•Decision taken in personal capacity for personal life.

none

Information

data

knowledge

•Difficult to measure

•Consists of measurable information.

•Held inside our heads.

•Available for all to see.

•Information which lacks reliability.

True

False

Statements from the organization's officials,  published documents and company advertising

•Information which are not have any official source  of publication.

Emanates from official and unofficial sources

True

False

•Is the process of capturing, organizing, storing, sharing, and applying knowledge within an organization to enhance its performance and achieve its objectives.

•It goes beyond mere data and facts to include comprehension, reasoning, and the ability to make connections and draw conclusions.

none

Knowledge Creation

Knowledge Capture

•

Knowledge Organization

both

are specialized information systems designed to support knowledge workers in their tasks and activities.

are information systems that facilitate the creation and integration of new knowledge into an organisation.

Explicit

Tacit

Declarative

Procedural