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EIFD refresher

Total questions: 20

Worksheet time: 13mins

Name
Class
Date
1.

Where to report an Outright Reject?(choose 2)

a)

jwslgroup_outrigth@jollibee.com.ph

b)

z8QAOutbound2@jollibee.com.ph

2.

What is the Lead time of store to send an email of outright reject?

a)

11pm of the same day

b)

12nn of the same day

c)

11:30pm of the same day

d)

None of the Above

3.

Where to report if you failed to write outright reject on DR?

a)

CSM PORTAL

(jfcgrp.service-now.com./csm)

b)

feedback@jollibee.com.ph

d)

JWS ACCOUNTANT

4.

Where do we send emails if we have technical issues and account enrollment on E-IFD?

a)

eifd.helpdesk@jollibee.com.ph

b)

redribbonbakeshop.com.ph

c)

feddback@redribbonbakeshop.com.ph

d)

eifdhelpdesk@jolibee.com.ph

5.

What are the attachments needed for filing Outright Reject? Choose 3

a)

Compiled 1 page per outright Reject Picture

b)

Scanned DR

c)

Wastage Summary Report

d)

PAW

e)

AM approval

6.

True or False:

OUTRIGHT REJECT must filed on EIFD?

a)

TRUE

b)

FALSE

7.

TRUE OR FALSE:

INVALID Disposition from QA of Outright Reject must filed on EIFD?

a)

TRUE

b)

FALSE

8.

True or False:

Any product quality observed during delivery MUST be written on the DR

a)

TRUE

b)

FALSE

9.

TRUE OR FALSE

IFD filed by store that tag as unresolved with in 20 days from the date of submission will get CM via SAP.

a)

TRUE

b)

FALSE

10.

Stores have a ___ days contention period, counting from DR date.

a)

13

b)

14

c)

10

d)

3

11.

Reorder the following:

Outright Reject Process

a)

DELIVERY DAY

b)

DOCUMENT COMPLIANCE

c)

REPORTING OF OUTRIGHT REJECT

d)

VALIDATION AND CM PROCESS

1)
2)
3)
4)
12.

(a)   is a way for the stores to contest on items which were billed, but not received and/or rejected by store

13.

Store user have the option to escalate an invalid IFD for re-validation with in ​ (a)   days escalation period.

Choose from the below words
3
4
2
1
14.

These are the notations that needs to put on DR before filing in EIFD when there is a lacking of Delivery. Except.

a)

Notation of Lacking Delivery

b)

Encircled item of Discrepancy

c)

Signed and acknowledge of delivery personel

d)

Reason of outright rejection

15.

What are the 3 attachments that needed on filing returned with SIS?

a)

Product Allocation Worksheet

b)

Copy of DR with notations
SIS number, WSR number

c)

Copy of Wastage Report must show Consume Before date per SKU and SIS no.

d)

Picture of In-store Disposal

16.

Store can save the IFD's created and submit it after the ​ (a)   days allowance.

Choose from the below words
3
14
11
2
17.

Match the following:
IFD STATUS

OPEN

SOFT CLOSED

CLOSED

18.

Match the following

UNRESOLVED

ESCALATED

INVALID

VALID

PENDING

19.

If DR DATE is April 22 , until when can store file an IFD?

a)

May 3

b)

May 1

c)

May 5

d)

April 31

20.

Store already filed an IFD. Unfortunately there's an email notification dated April 21, 2025 that IFD filed is INVALID.

Until when can store ESCALATE the INVALID IFD?

a)

April 24, 2025

b)

April 25, 2025

c)

April 26, 2025

d)

April. 27, 2025