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WorksheetsExam 3 :)
Total questions: 20
Worksheet time: 12mins
The purpose of an offer code is to?
Drives the pricing structure for each cabin category
Establishes upgrades
Follows basic marketing principles of supply and demand
All of the above
What is the minimum age requirement to use CPSE?
60
55
52
65
Which organization/company does not qualify for CPGO?
Norwegian Cruise Line
USPS
Delta
Fed Ex
The _ Promotion is 100% NON-Refundable from the date it is booked!
(a)
Cruise, Play, Repeat, offers must be booked within 21 days of Debarkation.
TRUE
FALSE
What are Targeted Promotional Offers?
A special offer that is available for 1st time cruisers
A special offer that can be mailed or emailed to a specific past guest
A special offer available to ALL VIFP club members
What is the MAIN Benefit of booking the Early Saver Promotion?
Price protection up to 10 business days prior to sailing
You get to get onboard the ship Early
You have to wake up EARLY each day of the cruise
Price protection up to 2 business days prior to sailing
How many staterooms can an eligible guest receive at Military rate?
1
2
3
Early saving bookings canceled WITHIN penalty, Standard Penalties apply
TRUE
FALSE
The per person/per change service charge for a booking with Fly2Fun FELEXIBLE Air WITHIN 60 days of sailing is?
$100
$375
$200
$825
Guest may use Carnival _ To have their cruise balance paid off in monthly instalments.
PayPal
FunPay
Scheduled Payments
EasyPay
What are the restrictions regarding personal checks being mailed by a guest?
Accepted only if check issuer is part of the traveling party
Accepted as long as it is received in house no later then 21 Business Days prior to sailing
We do not accept check payments from guests
Direct guest FINANCING that makes travel more affordable is
(a)
_ is the practice used by people who are attempting to find out the limit on a credit card.
Scuba Diving
Phishing
Bicycling
Hunting
Paying for Addons such as Faster to the Fun, Can be paid WITH the guest Deposit, on a Single Transaction.
TRUE
FALSE
Any refunds processed will be sent to the Guest Choice of Payment
TRUE
FALSE
A Guest wants to give you her credit card number for the deposit, but due to funds she wants you to charge it tomorrow. You should write it down and charge it the next day.
TRUE
FLASE
After submitting a Credit Card payment, we should check the _ Tab to see if the payment has gone through.
(a)
Where in the Toolbar would you go to take a Credit Card Payment?
Travel With
Add a Guest
Carnival Dash
Manage Funds
AU is the Country Code for _
Asia
Africa
Australia
Antarctica
