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Worksheets

Updated EOPA 3

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

In the decision making process, what is the difference between constructive and destructive criticism

a)

Constructive criticism is designed to help an individual improve while destructive criticism is designed to be hurtful

b)

Individuals tend to respond to destructive criticism better than constructive criticism.

c)

. Destructive criticism is designed to help an individual improve while constructive criticism is designed to be hurtful.

d)

There is no difference between constructive and destructive criticism.

2.

When an employee is giving an oral presentation, he/she should speak

a)

in a low voice

b)

quickly and urgently

c)

clearly and confidently

d)

in a monotone voice

3.

Taxable business and investment income include royalties, partnership income and _____

a)

disability pensions

b)

received child support

c)

rent from personal property

d)

deposits to IRA account

4.

Ali is responsible for publishing a lengthy article containing numerous source documentations. She learns that the name, Johnsen, should have been Johansen throughout the manuscript. The most efficient way to correct the misspelled name is to use the editing command....

a)

search

b)

Go to

c)

find/replace

d)

auto correct

5.

Generally Accepted Accounting Principles is a codification used by CPAS and corporations to prepare and present their business income and expenses. These principles are used to

a)

give timeliness to the income statement

b)

change information in favor of the business

c)

provide relevance to the information

d)

provide consistency in preparing financial statements

6.

Carmelita's boss asked her to determine the current ratio of their company, which is calculated by dividing current assets by current liabilities. Where would Carmelita look to find

a)

income statement

b)

balance statement

c)

statement of owner's equity

d)

general journal

7.

There are three basic financial statements include income statement, balance sheet and statement of

a)

reatined earnings

b)

depreciation

c)

cash flows

d)

outstanding debts

8.

When developing a sound and complete business plan, one must include pro forma statements. These statements are intended to provide future expected financial results of the business. The pro forma statements derive their information from

a)

senior business partners

b)

conservative sales forecasts

c)

previous experiences

d)

internal office surveys

9.

An effective mentor is a person who

a)

is a good friend of the employee

b)

has been given salary raises in the past

c)

is external to the employee's company

d)

has mastered the skills and experience an employee needs

10.

safeguard confidential tax information, regardless of its format by

a)

discussing confidential tax matters only during office hours

b)

leaving laptops unprotected

c)

using standard envelopes when mailing confidential tax information

d)

observing a clean desk policy

11.

Combining address file data with a form letter is called

a)

mail merge

b)

a personal letter

c)

business letter

d)

auto addressing

12.

If a technical report is based on large amounts of data, a good way to include all the data is in a /an

a)

index

b)

appendix

c)

glossary

d)

text box

13.

Employees in a company have the option of contributing to a 401k plan. To encourage younger employees to begin contributing immediately, the company is planning a "How to be a millionaire campaign. Which type of graphic will most effectively help show how the employee's money grow?

a)

bar graph

b)

pie chart

c)

scatter plot

d)

line graph

14.

When an employee is giving an oral presentation, he/she should speak

a)

quickly and urgently

b)

in a low voice

c)

clearly and confidently

d)

in a monotone voice

15.

Which of the following examples of leadership behavior shows the most effective way to motivate employees who are making mistakes

a)

inform the employees immediately and also point out the mistakes to the employee's workers

b)

bring in a consultant- who identifies the mistakes, tells the employees what they are doing wrong and counsels them on what to do differently

c)

speak with the employees privately and provide instruction on the correct methods of performing the task

d)

tell the workers that they are lucky to receive a regular paycheck and that there are many other people who would like to work for the company

16.

Johnny has decided to bring his lunch to school each day and to give up buying snacks out of the vending machine in order to save money for a family vacation. Buying lunch at school and buying snacks out of the vending machine are examples of

a)

incentives that encourage Johnny to save

b)

goals that Johnny want to achieve

c)

opportunity benefits related to Johnny's decision to save

d)

opportunity costs related to Johnny's decision to save

17.

Daniel has been assigned the responsibility of creating the employee work schedule for next week. Daniel has never created this schedule before and does not know where to begin. The most efficient and responsible thing for Daniel to do is to

a)

tell his boss it would be better if someone else created the schedule

b)

talk to all employees and find out when they would like to work

c)

look at last week work's schedule and use it as a model

d)

just start filling in names until the schedule is full

18.

When a group is brainstorming possible solutions for a problem

a)

only write down correct ideas

b)

critique vague recommendations

c)

discuss and rank each item

d)

record all comments and suggestions

19.

Justin has been working for one week at a company that offers financial planning services. He receives a call from a client wanting to know the difference between a traditional IRA and Roth IRA. He thinks he knows the difference. He is still on probation and if he gives the client wrong information, he could be fired. What should Justin do

a)

mail the client a brochure detailing options on preparing for retirement

b)

instant message his college professor and relay the information to the client over the phone

c)

refer to the company's accounting records and tell the client their net income from the previous year

d)

tell the client he does not know the answer and they should look it up on internet

20.

Presentation programs like Microsoft Power point provide a variety of ______to guide ad simplify the process of designing presentation programs

a)

graphics

b)

fonts

c)

templates

d)

records