WorksheetsACE DAY 8
Total questions: 10
Worksheet time: 5mins
Function key for boarding screen
F5
F6
F7
F4
Shortcut key to switch to departure mode from check-in mode
CTRL+F2
ALT+F2
CTRL+F3
SHIFT+F2
Shortcut key to check flight summary
CTRL+U
CTRL+S
CTRL+V
CTRL+Z
6e accepts a UMNR between the age of
5 years to 12 years
3 years to 12 years
5 years to 15 years
3 years to 15 years
Incase of a level 4 bag, passenger baggage will be delivered to his/her resident?
TRUE
FALSE
What can we do to assist our customers during IROP Situations?
All of the above
Acknowledge & Show concern
Be Visible & provide information
Empathize
Demonstrate 2nd
Level of Patience & take ownership
After how many days a bag is declared lost for an international flight?
20 days
7 days
14 days
10 days
What does BIC stand for?
Baggage identification chart
Baggage investigation Crew
Baby in charge
Bomb investigation crew
What do we call customer who has a NPSP ssr?
Promotor
Passive
Protector
Proprietor
Which 4 Corporate Houses are tied up with Indigo?
Wipro, IBM, Tech
Mahindra and
Infosys
Whirpool, Infosys,
Mahindra and
Mahindra and
Lenovo
TCS, Reliance, IOC and HDFC Bank
HCL Technology,
TCS, Mahindra and
Lenovo
