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POM- Unit 1

Total questions: 70

Worksheet time: 42mins

Name
Class
Date
1.

Who was the Father of Scientific management?

(a)  

2.

Which one of the following is the extension of Principle of Harmony not Discord in the context of a business partnership?

a)

Cooperation not Individualism

b)

Science not Rule of Thumb

c)

Development of every person to his greatest efficiency and prosperity

3.
A major contribution that Taylor made to the study of management was ________.
a)
to measure efficiency on a 4-star scale
b)
to measure inefficiency on a 4-star scale
c)
to identify the one best way to get a job done
d)
to identify the three best ways to get a job done
4.

Scientific management is often called as.....

a)

Taylorism

b)

Fayolism

c)

Bureaucracy

d)

None

5.

Administrative management is often called as.....

a)

Taylorism

b)

Fayolism

c)

Bureaucracy

d)

None

6.

-----focuses on the need of replacing the traditional methods with the scientific methods

(a)  

7.

The concept of functional foremanship is an extension of

a)

principle of specialization

b)

Principle of Authority

c)

Principle of Labour

d)

Principle of wages

8.

------- clerk determines the route through which raw materials has to be passed.

(a)  

9.

They are concerned with maintaining the speed and to remove delays in the production process...

a)

Gang Boss

b)

Speed Boss

c)

Time boss

d)

All of the above

10.

A complete change in the outlook of employer and employee towards each other

a)

Motion study

b)

Method study

c)

Time study

d)

Mental Revolution

11.

This technique helps in increasing productivity as the rest intervals will help a person to regain stamina and work again with the same capacity.

a)

Method study

b)

Motion Study

c)

Time study

d)

Fatigue study

12.

Which technique is the strongest motivator in the below mentioned ...

a)

Functional foremanship

b)

Work study

c)

Differential piece wage plan

d)

Mental revolution

13.

This technique of wage payment is based on efficiency of worker....

a)

salary system

b)

hour rate system

c)

piece rate wage system

d)

Pioneer wage system

14.

How many Principles are there in Scientific Management Theory

(a)  

15.

The Basic function of management is

a)

Planning

b)

Organising

c)

Staffing

d)

None

16.

Management is

a)

art

b)

science

c)

both art & science

d)

None

17.

Monitoring performance and taking corrective action where needed.

a)

planning

b)

organising

c)

leading

d)

controlling

18.

At the lower level of management, which skill is the most important?

a)

conceptual skill

b)

human skill

c)

political skill

d)

technical skill

19.

The strategic level of management is considered to be .............

a)

top level management

b)

middle management

c)

lower- level management

d)

organised management

20.

Administration is

a)

Lower level function

b)

Top level function

c)

Middle level function

d)

None of these

21.

According to which principle, the interest of the organization must come first

a)

Unity of direction

b)

Subordination of individual interest to general interest

c)

Unity of command

d)

Authority and Responsibility

22.

In what order do managers perform their functions?

a)

Organizing, Directing, Staffing, Planning, Controlling

b)

Planning, Organizing, Staffing, Directing & Controlling

c)

Directing, Staffing, Planning, Controlling, Planning

d)

Controlling, Planning, Staffing, Directing, Organizing

23.

Who is the Father of Scientific management?

a)

F.W. Taylor

b)

Henry Fayol

c)

Peter F Drucker

d)

Elton Mayo

24.

Unity of command insists on

a)

One boss one employee

b)

Orders from a single superior

c)

Match between orders of different bosses

d)

All of the above

25.
Which technique of scientific management aims at finding one best way of doing a job?
a)
Functional foremanship
b)
Method Study
c)
Fatigue study
d)
Time study
26.
Name the principle of management which suggests the introduction of scientific investigation and analysis?
a)
Harmony not discord
b)
Science not rule of thumb
c)
Development of workers to their greatest efficiency
d)
discipline
27.
Which function of management involves reviewing the performance of employees?
a)
Organizing
b)
Planning
c)
Leading
d)
Controlling
28.

The principle states that there should be one head and one plan ( who am I ) ?

a)

Principle of unity of direction

b)

Principle of centralization

c)

Principle of scalar chain

d)

Principle of equality

29.

____________ means of authority from the top level to the lower level for the purpose of communication

a)

Order

b)

Scalar chain

c)

Command

d)

Equality

30.

_______________ refers to volunteering to do the work in innovative way

a)

Unity of command

b)

Teamwork

c)

Stability of tenure

d)

Initiative

31.

The function of Managemnt which is also called as "Man Power planning " is

a)

staffing

b)

organising

c)

planning

d)

controlling

32.

which is not a component of Directing function of Management

a)

Leadership

b)

Communication

c)

supervision

d)

Money

33.
To be effective, managers need
a)
Technical skills
b)
Interperonal skills
c)
Conceptual Skills
d)
All of the above
34.
The people who work to produce goods and services are known as
a)
Capital
b)
Human Resources
c)
Raw Materials
d)
Facilities
35.

Which management principle states that work should be divided so that each person will perform a specialized portion?

a)

Division of work

b)

Chain of command

c)

Unity of direction

d)

Unity of command

36.

Marketing manager may be classified in the category of____________________.

a)

Top-level management

b)

Middle-level management

c)

Lower-level management

d)

All of the Above

37.

Henry Fayol is famous for_________________.

a)

Scientific Management

b)

Rationalization

c)

Industrial Psychology

d)

Administrative Principles of Management

38.

Management is a creative and ____________process.

a)

Systematic

b)

Continuous

c)

Long

d)

None of the above

39.

"Management is an art of knowing what to do, when to do and see that it is done in the best and cheapest way”. - defined by

a)

Elton Mayo

b)

F W Taylor

c)

Paul Hersey and Blandard

d)

Tannenbaum and Schmidt

40.

Which of the following is not a characteristic of management?

a)

its universal

b)

its continuous process

c)

is goal oriented

d)

is ruling others in strict manner

41.

What is POSDCORB?

a)

Planning, Organising, Staffing, Directing, Coordinating, Reporting and Budgetting

b)

Preparing, Organising, Staffing, Directing, Coordinating, Reporting and Budgetting

c)

Planning, Organising, Staffing, Directing, Controlling Reporting and Budgetting

d)

Planning, Organising, Staffing, De-centralising, Coordinating, Reporting and Budgetting

42.

The meaning of the acronym HRM is ________

a)

Human Resourceful Management

b)

Human Relation Management

c)

Humanistic Resource Management

d)

Human Resource Management

43.

Our facial expressions, tone of voice, movement, appearance, eye contact, gestures, and posture are called _____________________.

a)

verbal communication

b)

nonverbal communication

44.

Which level of management is involved in supervising operational activities?

a)

Lower Level

b)

Top Level

c)

Middle Level

d)

Executive level

45.

Which level of management is entrusted with preparing corporate plans?

a)

Top Level

b)

Middle Level

c)

Operational Level

d)

Knowledge level

46.

Which function of management is a process involving what is to be done, when and by whom it is to be done?

a)

Planning

b)

Coordinating

c)

Directing

d)

Organising

47.

Which function of management involves guiding, leading and motivating subordinates towards achieving the organisational objectives?

a)

Directing

b)

Controlling

c)

Coordination

d)

Staffing

48.

Name the management function involves process of assigning work to the employees, delegating authority and creating superior-subordinate relationship.

a)

Organisation

b)

Directing

c)

Planning

d)

Controlling

49.

Name the management function that involves synchronisation of the various activities for harmonious implementation of plans for achieving organisational goals.

a)

Coordination

b)

Controlling

c)

Directing

d)

Organising

50.

Which of the following are examples of top-level management job titles:

a)

President, senior vice president, and chief executive officer

b)

Floor supervisor, area supervisor, and section manager

c)

Collections supervisor, crew chief, and production supervisor

d)

District manager, department head, and regional sales manager

51.

School that form the foundation for the field of management thought

a)

Classical School of Management

b)

Pre-classical School of Management

c)

Behavioral School of Management

d)

Modern School of Management

52.

Select three major contributors of classical management

a)

Frederick W Taylor

b)

Henry Fayol

c)

Abraham Maslow

d)

Max Weber

53.

Classical management emphasizes the need for organizations to function on a rational basis.

a)

Administrative Management

b)

Bureaucratic Management

c)

Scientific Management

d)

Management Science

54.

Who defined management functions are two types as Managerial & operational functions.

a)

Louis

b)

Gullik

c)

Henry Fayol

d)

F W Taylor

55.

Who coined the term Bureaucracy?

a)

Frederick Taylor

b)

Adam Smith

c)

Henri Fayol

d)

Max Weber

56.

Who propounded the principles of Management By Objectives?

a)

Henry Fayol

b)

Peter Drucker

c)

Frederick Winslow Taylor

d)

Lilian Gilbreth

57.

Hawthorned experiment conducted by Mayo, Roethlisberger and Dickson. What is Hawthorne?

a)

a place

b)

a project

c)

a company

d)

a person

58.
Prior to the Hawthorne studies, managers paid little attention to ________ in making decisions.
a)
efficiency
b)
cost control
c)
productivity
d)
human behavior
59.

It is a set of traditional assumptions about people which prompt managers to believe that people dislike work, seek to avoid responsibility and are not ambitious and must be supervised closely.

a)

Theory I

b)

Theory X

c)

Theory Y

d)

Theory Z

60.

The viewpoint that there is no one best way to manage people of work but the best way depends on certain situational factors.

a)

Positive Organizational Behavior

b)

Administrative Management

c)

Contingency Approach

d)

Human Relations Movement

61.

Who is the proponent of Theory X & Y?

a)

Glasdour McGregor

b)

Conor McGregor

c)

Douglas McGregor

d)

Don McGregor

62.

Which approaches are part of the Modern Management? (Select all options)

a)

Quantitative

b)

Qualitative

c)

Systems

d)

Contingency

63.

Which of the following is a Neo-Classical Management approach?

a)

Behavioural

b)

Scientific Management

c)

Bureaucratic

d)

Contingency

64.

Who of the following advocated human relations approach?

a)

Elton Mayo

b)

Max Weber

c)

Mc Gregor

d)

F W Taylor

65.

Which of the following is a part of Hawthorne experiments?

a)

Illumination

b)

Standardisation

c)

Time study

d)

Motion study

66.

Which of the following management approach adopts a holistic view of the organisation?

a)

Systems management

b)

Operations management

c)

Quantitative management

d)

Conceptual manegement

67.

A manager who possesses knowledge of the processes, equipment, and potential problems of an industry would possess what type of managerial skill?

a)

Technical

b)

Administrative

c)

Interpersonal

d)

Organizational

68.

--------------- is the most basic for all management functions.

a)

Controlling

b)

Planning

c)

Directing

d)

Organizing

69.

Representation of Formal authority and functional relationships at various levels in an organization is known as

a)

Bureaucracy

b)

Red Tapism

c)

Hierarchy

d)

Strict Control

70.

Workers should be selected scientifically, so that he/she is being selected as

a)

how ineffective the worker is at work

b)

right candidate for the right job

c)

level of inexperience of the worker

d)

inconsistent worker behavior