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WorksheetsFinal test: English for communication
Total questions: 44
Worksheet time: 9mins
A : Would do you like anything to drink madam?
B : What do you have?
A : ……………………………
B : Two Coke , please.
a. Just a coke for me.
b. What kind would you like , sir?
c. Would you like to try iced tea?
d. We have fruit juice , tea , coffee and soft drinks.
A : Have you decided on something , sir?
B : ……………………………………. papaya salad.
a. Yes , please.
b. No , sweet thanks.
c. No , thanks. I want to go out.
d. Yes , I’d like to try the....
Chai : Could we have a menu, please?
Waiter : Do you wish to order right now?
Chai : Yes , please. …………….. ; Prance?
Prance : I’d like a salad plate. I’m on a diet.
a. What would you like to eat?
b. What do you have?
c. Any dessert?
d. I’ll try sticky rice.
A : …………………………………
B : Yes , I’ll just have a cup of coffee , please
a. Would you like to order something , sir?
b. Can I try a cup of coffee , please?
c. Would you like to see a menu?
d. What do you have for dessert?
A : …………………………………
B : Soup and fried rice with chicken.
a. How do you like your dinner?
b. Let’s have a chicken dinner.
c. Which chicken is for dinner?
d. What will you have , madam?
A : …………………………………
B : Yes , I think I’ll have bacon and sausages.
a. Would you like to see the menu?
b. May I take your order , please?
c. Can I do anything?
d. How about your breakfast?
This drink has no color or taste.
plain water
lemon water
rice water
hibiscus water
We normally put this condiment on French fries. It is made from tomatoes and sugar.
mustard
ketchup
Tabasco sauce
mayonnaise
right now./ Sure,/ but/ kind of busy/ I'm
(a)
“Sorry, I didn’t understand that” is…
Receiving call
Taking message
Leaving message
Asking for repetition
I’m afraid the line is engaged/busy. is...
Preparing for a phone call
Giving repetition
Taking and Leaving message
The secretarial barrier
Re-order the process of making a telephone call..
A. Taking and leaving message
B. Preparing to make a telephone call
C. Asking for and giving repetition
D. Receiving call
B D A C
D A C B
C A B D
B C A D
What's the weather like in Montreal?
It's cloudy
It's sunny
It's windy
What's the weather like this morning?
It's rainy
It's snowy
It's sunny
It's windy
What season is this?
It's winter
It's autumn
It's summer
It's spring
The paper's ______ in the printer.
blank
eject
jammed
The activity of listening to or watching sound or video directly from the internet.
Electronic device
Streaming
Search engine
Rarely
There is ..................
a heavy storm
a bright sun
a white cloud
a light wind
Who read my tweets?
Anyone who ______ you. You can _______ for people and _______ them to the list of people you are following.
connect
follows
search
update
add
When did you last _____ a photo on social media?
join
update
share
The parts of the computer are :
hardware and device
only hardware
hardware and software
only software
What are they?
URL
Internet
Web address
Web browser
The image is an example of
Word processing
Internet browsers
Social networking
Files
Did the Apple iPhone first become available in 2005, 2006 or 2007?
2005
2006
2007
Firefox, Opera, Chrome, Safari and Explorer are types of what?
Software
Web Browsers
Hardware
They will ________ these principles to build robots that can think.
access
save
apply
install
develop
What does the image represent?
save
chat
combine
The main message in the following email is...
Please find attached the agenda
A meeting on monday
Is 12pm ok?
Ms Gonzales
I look forward to.......you, Majd
Meet
Meeting
Meets
Met
Dear Sir or Madam,
This part of an application letter is called ...
Inside address
Closing
Signature
Salutation
Waiter: ________________________________.
Alfred: I'd like olive, bacon, mushroom and onion.
What would you like on your pizza?
Would you like to pay by cash or card?
What is this?
hard-boiled eggs
scrambled eggs
poached egg
cauliflower
FO: Good afternoon Sir, (a)
Guest: Good afternoon, I have a reservation under the name of Mr. Ferdy
Can you ................... in half an hour.
leaving a message
hold the line
call again
leave a message
Who would you like to ................... ?
calling
speaking
speak to
hold the line
Would you like to ................... .
leaving a message
calling
speaking
leave a message
I can't stand........this memory in my mind. (Read carefully 2 possible answers)
having
to have
remembering
to remember
A customer comes into your store and you greet them. Now that you’ve make a connection, what is your next challenge?
Find out how much time he/she has to shop.
Ask if he/she has shopped in the store before.
Determine exactly what the customer needs.
10. To finish a telephone conversation
hang in
hang on
hang up
hang to
Susan is working with a customer named Cassandra in the perfume department. Which is the wrong thing to say about a perfume she has just dabbed on her wrist and smelled?
Susan says, “That fragrance smells very nice on you.”
After Cassandra smells the perfume, Sally says, “I can see you like a fragrance with notes of gardenia in it.”
Based on how Cassandra is dressed, Susan says, “I don’t think that perfume will fit your personality.”
Susan looks at Cassandra and says, “You have great tastes as that is our number 1 seller!”
If your battery is dead, you need to:
charge your phone
top up your phone
change your phone
speak up
11. If somebody doesn`t answer the phone you may leave a message on their .......
voice post
voicemail
message mail
post mail
The sales tax rate (state and local) is 9.5%. What would the total be including sales taxes for an item with a price tag of $9.78?
$0.93
$9.86
$10.70
$10.71
