wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Ethics and Social Responsibility - Unit 2 Exam Review (Pearson)

Total questions: 28

Worksheet time: 28mins

Name
Class
Date
1.

One approach to developing a personal set of ethics is to:

a)

rely solely on one's personal character to determine what action to take.

b)

stress the importance of rules.

c)

ignore problems associated with the magnitude of consequences.

d)

avoid examining the consequences of particular acts.

2.

Girls between the ages of 8 and 15 years are one of the growing markets for high-end shoe manufacturers, and podiatrists say the trend is leading to many stylish young girls with grown-up foot problems. Shoe manufacturers who develop and market adult-styled shoes to this group are not operating at a(n) __________ responsibility level of the pyramid of corporate social responsibility.

a)

legal

b)

philanthropic


c)

ethical

d)

economic

3.

Which of the following statements described ethics?

a)

Ethics are the moral principles or values that generally govern the conduct of an individual.


b)

Ethics is the standard of behavior by which conduct is judged.


c)

Morals are a foundation for ethical behavior.


d)

All of the statements describe ethics.


4.

At which level of the pyramid of corporate social responsibility must a business "play by the rules"?


a)

Economic

b)

Philanthropic


c)

Legal

d)

Ethical

5.

In the ______ stage of ethical development, loyalty and obedience to the organization or to society become paramount.

a)

preconventional morality


b)

transformationalism


c)

conventional morality


d)

postconventional morality


6.

All of the following are factors influencing ethical decision making and judgments EXCEPT:


a)

rate of prosecution.


b)

top management actions on ethics.


c)

probability of a harmful outcome.


d)

number of people to be affected.


7.

At what level of the pyramid of corporate social responsibility will a company be a good corporate citizen?


a)

Economic


b)

Philanthropic

c)

Social

d)

Legal

8.

Susan is the director of marketing for a company that sells recreational vehicles and is developing a marketing plan to cover the next five years of business. Which of the following is an uncontrollable factor Susan must consider in her plan?


a)

Place or distribution factors.


b)

Media buying factors.


c)

Economic factors.


d)

Promotional literature.


9.

Which of the following is the most difficult for marketing managers to forecast, influence, or integrate into marketing plans?


a)

Technology

b)

Social change

c)

Demography

d)

Competition

10.

The higher your ______, the higher your purchasing power.


a)

gross income


b)

social class


c)

disposable income


d)

cost of living


11.

Halle is a calculating, self-centered salesperson. She never engages in relationship marketing. She looks on any sales situation as a "win-lose" situation, and she believes any legal method she can use is justified when she wins. Hallie is most likely at the _____ stage of ethical development.


a)

preconventional morality


b)

transformationalism


c)

conventional morality


d)

egocetrism

12.

Ethics and morals have the same meaning.

a)

TRUE

b)

FALSE

13.

Like many other professional organizations and businesses, the American Marketing Association has developed a formal, written guidelines to help its members make better ethical decisions. This document is called a:


a)

behavioral practice.


b)

moral ruling.


c)

code of ethics.



d)

direction of value.


14.

Which of the following is NOT a demographic characteristic of a population?


a)

Income level


b)

Values

c)

Age

d)

Education

15.

China's new 5 percent tax on disposable wooden chopsticks, reflecting concerns about deforestation, has been praised by environmentalists. The move is hitting hard at the Japanese, who consume 25 billion set of wooden chopsticks annually. Almost all of the chopsticks used in Japan come from China. The requirements for Chinese manufacturers of wooden chopsticks to pay the 5 percent tax is a ______ factor in their external environment.


a)

comparative


b)

legal

c)

demographic

d)

social

16.

Which of the following statements best describes the typical target market?


a)

A target market will remain stable over time, including the same group of consumers.


b)

Target markets change over time as consumers drop in or out of the market, and as tastes change.


c)

Target markets are not strongly affected by changes in the external environment.


d)

Target markets only change when the features and benefits of the product offering change.


17.

The growth of dual-income families has resulted in:


a)

increased purchasing power.


b)

a sense of entitlement.


c)

decreased discretionary income.


d)

decreased GNP.


18.

The group of people in the United States who were born between 1946 and 1964 were known as:


a)

Gen Xers.


b)

gray markets.


c)

synergistic cohorts.


d)

baby boomers.


19.

If you were to ask Americans what they most desire to make their lives easier, most will want more time. This feeling that there are not enough hours in a day is an example of a(n) ______ factor that has strongly influenced the marketing environment.

a)

social


b)

economic

c)

legal


d)

demographic

20.

The study of people's vital statistics, such as age, race and ethnicity, and location, is called:


a)

cultural sociology.


b)

psychometrics.


c)

demography.


d)

ethnography.


21.

Which of the following statements about Generation Y is true?


a)

Its members were born between 1965 and 1978.


b)

Members are multitaskers and want to be in the know.


c)

They are pressed for time and spend more on personal services than any other age group.


d)

All of these statements are true.


22.

Merissa Chaplain designs and sells clothes for young working women. Her marketing managers recently told her that she'll be in financial trouble unless she starts designing clothes suited to Gen Yers. Why is this?


a)

Gen Yers are picky.


b)

Gen Yers are more multicultural.


c)

Baby boomers provide all of the disposable income for Gen Y members.


d)

Demographically, Gen Yers are an extremely large group of consumers.


23.

A company that specializes in planning and organizing large family reunions has hired you to identify a target ethnic market. Which market would be ideal?


a)

African American


b)

Hispanics


c)

Chinese immigrants


d)

Caucasians


24.

A period of economic activity characterized by negative growth, which reduces demand for goods and services, is called a(n):


a)

stagnation.


b)

inflation.

c)

recession.

d)

price escalation.

25.

The two types of research are:


a)

basic and applied.


b)

primary and secondary.


c)

profit and not-for-profit.


d)

domestic and global.


26.

A marketing researcher is conducting a focus group interview with working mothers to learn how Kraft can better meet their needs for convenience foods. What type of research does this represent?


a)

Basic

b)

Applied

c)

Secondary

d)

Synergistic

27.

Like many other professional organizations and businesses, the American Marketing Association has developed a formal, written guideline to help its members make better ethical decisions. This document is called a:


a)

behavioral practice.


b)

moral ruling.


c)

code of ethics.


d)
  • direction of value.


28.

The four components of the pyramid of corporate social responsibility are:


a)

economic, legal, ethical, and philanthropic responsibilities.


b)

organizational culture, creativity imagery, economic performance, and objectivity.


c)

organizational, financial, social, and cultural responsibilities.


d)
  • sustainability, legality, creativity, and competition.