You should put any negative feelings aside and respond to the caller with a sincere, positive attitude.

Determining who is calling and the purpose for each call is known as

Enunciate is referred as

What should you always use in an email?

You should _________ your emails before sending. Once they are sent you cannot get them back.

Carbon copy others who

Your work email address is a representation of _______.

"Love and Hugs" is an appropriate closing statement for Business emails.

"Mrs. Cruise, I will not be at work next week because I am going out of town" is an example of a GOOD Subject Line.

When you "Reply All", who receives the email?

My family was _________________shocked by the news.

I _________________ what you said.

I don't like wearing wool sweaters. The material is very ____ and it isn't comfortable against my skin.

Mrs. McPherson is our school _______.

Mrs. Perry ______ Suzie for doing so well on her spelling test.

She decided to ........ the book on the table before leaving the room.

I gave *** cookies **** my friend, and she ate them **** quickly.

The **** darted across the road, causing the driver to swerve and almost hit a **** friend.

The ***** had a **** back and roamed through the woods.

We will talk **** at another time.

My parents live *** the lake.

I am thinking that maybe after the parade, it would be best if your team, including those who were absent yesterday, ________ the registration fee first.

The green apples in the basket _________ sour.

Neither my dad nor my mom _____ how to speak another language

Everyone ___ what subject-verb agreement is, right?

Here (is, are) the garden chairs for your party.

The children (shares, share) their toys

He (is, are) reading about space travel.