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Worksheets

DHTM - FBM Food Service

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

As a receptionist, what shall you do if you guests arrive to your restaurant without reservation, you should shoo them away immediately.

a)

True

b)

False

2.

As a server, you should always serve the ladies first.

a)

True

b)

False

3.

As a server, you should always remember to keep your workflow clockwise.

a)

True

b)

False

4.

As a professional server, you should not suggest or upsell anything on the menu to your guests.

a)

True

b)

False

5.

As a professional server, you should not suggest or upsell anything on the menu to your guests.

a)

True

b)

False

6.

As a professional server, you should not leave the guest in the middle while you are in a process of escorting them to the table.

a)

True

b)

False

7.

As a professional server, you should handle the cutlery and crockery with bare hands.

a)

True

b)

False

8.

As a professional server, you should not fill the glasses up to the brim, as it cause inconvenience to the guests.

a)

True

b)

False

9.

As a professional server, you should maintain the same interest in the guest till he/she leave the restaurant.

a)

True

b)

False

10.

As a professional server, you should escort the guest till the door with a pleasant smile only if they pay you tips.

a)

True

b)

False