WorksheetsDPB10063_TOPIC 1
Total questions: 10
Worksheet time: 6mins
An organization is a
group of people working together in a structured and coordinated fashion to achieve a set of goals
set of activities directed at an organization's resources with the aim of achieving organizational goals in an efficient and effective manner
A (a) is someone whose primary responsibility is to carry out the management process
CEO of Starbuck, CEO of Yahoo! are an example of title for
first-line managers
top managers
middle managers
Management involves the 4 basic functions of
planning
organizing
directing
controlling
________________ skills are necessary to accomplish or understand the specific kind of work done in an organization and this skill are important for first-line managers.
conceptual skills
interpersonal skills
technical skills
Interpersonal roles is the managerial roles that involve people and other duties that are ceremonial and symbolic in nature. Example of interpersonal roles is
Spokesperson
Entrepreneur
Figurehead
4 major components in systems theory are INPUT, OUTPUT, FEEDBACK and (a)
Quantitative approach emphasizes the use of mathematical methods, statistics and other information tools to aid decision making in order to increase organizational effectiveness. 3 theories of quantitative approach are:-
management theory
operations management theory
management information systems
contemporary theory
Under decision making roles, the manager will takes corrective action during disputes or crisis, resolve conflict, adopt environment problem and always sensitive to any changes in organization
Resources allocator
Disturbance handler
Negotiator
Entrepreneur
Management is the process of planning, organizing, leading and controlling the work of organization members and of using all available resources effectively and efficiently to achieve an organization goals
TRUE
FALSE
