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WorksheetsDIRECTV Training Quiz
Total questions: 7
Worksheet time: 70secs
Where can you find the Competitive Edge tool?
MYCSP
DIRECTV.COM
MST
How much does Sports Pack cost for a new DIRECTV customer?
$12.99 per month
$14.99 per month
$13.99 per month
$9.99 per month
How much is the current DIRECTV Exclusive Rewards card?
$200
$100
It depends on which package they choose.
There is no reward card currently.
What feature brings all your customer's favorite sports programming into one place?
Sports Pack
Sports Central
Regional Sports Fee
Signal Saver
When comparing DIRECTV via Internet and via Satellite, what features are exclusive to via Internet?
Unlimited Cloud DVR, Unlimited in-home streams, and access to the Gemini Air
Unlimited Cloud DVR, up to 12 in-home streams, and access to the Genie 2 & Gemini
Up to 500 hours of DVR, Unlimited in-home streams, and access to the Gemini Air
Unlimited Cloud DVR, Unlimited out-of-home streams, and access to the Genie 2
Where can you go to check your customer's individual Regional Sports Fee based on their zip code?
www.directv.gov
www.directv.com/sports/rsn-fee
www.directv.com/sportsfee
www.directv.com/regionalsports
What NFL team is Arron a die-hard fan of?
Broncos
Chiefs
Eagles
Cowboys
