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WorksheetsDigital Transformation
Total questions: 10
Worksheet time: 5mins
Business organization currently in VUCA challenges. C stand for
Customer
Company
Complex
Change
Digital transformation goal is for the following area, except:
Creating new business model
Digital technology roll out
Streamlining operations
Customer experience
Fashionista company usually implements appealing digital apps, with the characteristic of below, except:
Strong digital culture
No overarching vision
Underdeveloped coordination
Silo digital culture
How many unicorn currently in INDONESIA now?
4
7
6
5
In value proposition canvas, which one describing bad outcomes and obstacles, related to customer jobs:
Pain
Gain
Pain relievers
Gain creators
In business model canvas, the building block describes the most important things a company must do, to make its business model work is
Key Activities
Key Resources
Revenue Streams
Customer Relationships
Webrooming represents the behavior of:
Pure online discovery and transaction
Pure offline discovery and transaction
Online discovery, then offline transaction
Offline discovery, then online transaction
The first digital natives is
Gen X
Gen Y
Gen Z
Millennials
Omni Channel digital business model, except:
own customer relationship
sell through other enterprises
integrated online offline
multi product customer experience
Which one is not the part of customer journey map:
Customer Action
Desired Experience
Interaction
Business Case
