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Communication Theory

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which of the following is NOT one of the key elements in the communication process?

a)
Sender
b)
Message
c)
Channel
d)
Color
2.

Communication can be defined as the process of:

a)
Eating and drinking
b)
Sleeping and dreaming
c)
Exchanging information and expressing emotions
d)
Running and jumping
3.

In the communication process, encoding refers to:

a)
The process of sending a message
b)
The process of converting information into a coded format
c)
The process of receiving a message
d)
The process of interpreting a message
4.

Which of the following is an example of non-verbal communication?

a)
Speaking on a phone
b)
Writing an email
c)
Facial expressions
d)
Writing a letter
5.

Noise in the communication process refers to:

a)
The message being sent
b)
The medium used for communication
c)
Any disturbance that affects the clarity of the message
d)
The person receiving the message
6.

The term "channel" in communication refers to:

a)
The device used for communication
b)
The language used in communication
c)
The medium through which a message is sent from one place to another
d)
The time at which communication takes place
7.

Which of the following is an example of verbal communication?

a)
Writing a letter
b)
Sending an email
c)
Using sign language
d)
Speaking to someone
8.

What is the purpose of feedback in the communication process?

a)
To ensure the message has been understood correctly
b)
To criticize the sender's message
c)
To interrupt the communication process
d)
To confuse the receiver
9.

Which of the following is an example of interpersonal communication?

a)
Talking to a wall
b)
Sending an email to a group
c)
Writing a diary
d)
Having a conversation with a friend
10.

In the communication process, decoding refers to:

a)
Sending a message
b)
Receiving a message
c)
Interpreting a message
d)
Writing a message
11.

Which of the following is a barrier to effective communication?

a)
Listening carefully
b)
Clear and concise speech
c)
Positive body language
d)
Noise and distraction
12.

Which communication model represents communication as a linear process, with a sender, message, and receiver?

a)
Transactional model
b)
Interactive model
c)
Constitutive model
d)
Linear model
13.

Which of the following is an example of feedback in communication?

a)
Speaking loudly
b)
Using complex words
c)
Responding to a message
d)
Speaking quickly
14.

Which of the following is an example of external noise in the communication process?

a)
Lack of concentration
b)
Lack of interest
c)
Physical noise like traffic, construction, etc.
d)
Misinterpretation of the message
15.

In the communication process, what does the term "context" refer to?

a)
The environment in which communication takes place
b)
The language used in communication
c)
The medium of communication
d)
The message being communicated
16.

Feedback can be _____. In inter-personal communication the receiver of

the message conveys, that he has received through smiling or frowning.

a)

Immediate / Delayed

b)

Positive / Negative

c)

Simple / Complex

d)

Profits / Losses

17.

Feedback is an intelligent understanding of the encoded message by the decoder.

Feedback may be ______.

a)

Profits / Losses

b)

Simple / Complex

c)

Positive / Negative

d)

Immediate / Delayed

18.

Feedback involves circling back of

information to a control device to adjust behavior.

a)

Immediate / Delayed

b)

Simple / Complex

c)

Profits / Losses

d)

Positive / Negative

19.

The 4th stage of Communication process

a)

Encoding

b)

Message

c)

Feedback

d)

Decoding

20.

1st stage of communication process

a)

Decoding

b)

Message

c)

Encoding

d)

Feedback