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Troubleshooting

Total questions: 49

Worksheet time: 43mins

Name
Class
Date
1.

what is troubleshooting?

a)

A fun game to play during free time

b)

The process used to fix a problem


c)


It is a fight between 2 computers

d)

All of the above

2.

Which of the following is NOT a solution for fixing a monitor that has suddenly turned black.

a)

Press the power button on monitor

b)

Move the mouse to reactivate the monitor

c)

Wait for the computer to turn white

d)

Check to see if power cord is plugged in

3.

This picture means?

a)

I am quite

b)

No talking in the classroom

c)

The sound is too loud

d)

The computer does not give out a sound

4.

When your computer doesn't work, you should

a)

Break your computer

b)

Check the cable connections

c)

Call the doctor

d)

Give up

5.

How is your mouse connected on your computer in the classroom?

a)

Electric cable

b)

String

c)


USB cord

d)

Rope

6.

Choose one solution for the following problem: the computer is FROZEN.

a)

Do nothing

b)

Shake your mouse

c)

Press and hold the Power button for 5-10 seconds to force the computer to shut down.

d)

Call the teacher

7.

Choose one solution for the following problem: the sound isn't working.

a)

Check the volume level

b)

Buy speakers

c)

Use different headphones

d)

Call the teacher

8.

Your chromebook suddenly shuts off. What is the first thing you should check?

a)


If your friend turned it off

b)

If you have changed the background color to black

c)

If the device is charged

d)

If someone hacked your computer

9.

when your password is not working and you are sure you are spelling it correctly, what is most likely the reason?

These are all correct except,

a)

Your computer is dead

b)

Caps lock button is on

c)

you are on the wrong computer

d)


password has expired

10.

This picture means?

a)

No volume

b)

Nothing

c)

No internet

11.

This is the first step to fix a computer if something won't work (example: computer won't turn on)

a)

Software Settings

b)

Test Again

c)

Restart

d)

Check Cables

12.

What fixes almost every problem?

a)

Yelling at the teacher

b)

Banging the spacebar

c)

Jumping up and down

d)

Restarting the computer

13.

Which one of these allows you to reload a page?

a)
b)
c)
d)
14.

Which one of these closes your browser tab?

a)
b)
c)
d)
15.

Which symbol allows you to restart your Chromebook

a)
b)
c)
d)
16.

How do you open up a new tab in Chrome?

a)
b)
c)
d)
17.

How would you find "more options" on a picture or webpage?

a)

Start button

b)

Wifi button

c)

Right Click on the trackpad

d)

Hit Esc

18.

Choose one solution for the following problem: a video is buffering.

a)

Restart the computer

b)

Click the refresh button

c)

Close and re-open the application

d)

Just forget it and work in another application

19.

Choose one solution for the following problem: the sound isn't working

a)

All of the above

b)

Make sure the sound for the website is on

c)

Use different headphones

d)

Check the volume level on your computer

20.

How do you open a new tab?

a)
b)
21.
What is this?
a)
Power Cord
b)
Internet Cord
c)
Spaghetti
d)
Mouse Cord
22.
What is this?
a)
Power Cord
b)
Internet Cord
c)
Spaghetti
d)
Mouse Cord
23.
What is this?
a)
Chrome Broswer
b)
Off Screen
c)
Task Manager Screen
d)
Desktop
24.

This is the first person I should turn to if my computer at home isn't working properly.

a)

Myself

b)

My Pet

c)

My Friend

d)

My Grandma

25.

Choose one solution for the following problem: the sound isn't working

a)

All of the above

b)

Make sure the sound for the website is on

c)

Use different headphones

d)

Check the volume level on your computer

26.

Which one of these closes your browser tab?

a)
b)
c)
d)
27.

Which one of these allows you to reload a page?

a)
b)
c)
d)
28.

when your computer doesn't work, you should

a)

break your computer

b)

check the cable connections

c)

call the doctor

29.

An example of operating system is:

a)
b)
c)
d)
30.

Oganizes information into rows and colums and often use math and numbers:

a)

Sheet

b)

Spreadsheet

c)

Scroll bars

d)

Grafics

31.

What is the name when a font style makes letters and works darker?

a)

Italics

b)

Fonts

c)

Bold

d)

Format

32.

Which one of the items below is a computer?

a)

A fish.

b)

A tree.

c)

An iPhone.

d)

A paperback book.

33.

What do we call someone who USES a computer?

a)

A client.

b)

A gorilla.

c)

An athlete.

d)

A user.

34.
How do we call this?
a)
router
b)
mouse mat
c)
memory stick
d)
printer
35.
How do we call this?
a)
smartphone
b)
speakers
c)
mouse mat
d)
folder
36.
How do we call this?
a)
tablet
b)
router
c)
monitor
d)
screen
37.
How do we call this?
a)
folder
b)
memory stick
c)
tablet
d)
mouse mat
38.
How do we call this?
a)
smartphone
b)
tablet
c)
keyboard
d)
laptop
39.
How do we call this?
a)
laptop
b)
folder
c)
games console
d)
mouse
40.

Instructions or information given to a computer

a)

Input

b)

Output

c)

Storage

d)

Process

41.

The results given by a computer

a)

input

b)

output

c)

processing

d)

storage

42.

Keyboards and a mouse are both examples of

a)

input devices

b)

output devices

c)

storage devices

d)

processing devices

43.

A printer and speakers are both examples of

a)

input devices

b)

output devices

c)

storage devices

d)

processing devices

44.

Using this type of technology allows you to connect your device without wires

a)

USB

b)

MP3

c)

Bluetooth

d)

Browser

45.

This symbol on a device represents

a)

Internet

b)

Bluetooth

c)

WiFi

d)

Ethernet

46.

Smart phones are like mini computers?

a)

True

b)

False

47.

Which one of these is a robot?

a)
b)
c)
d)
48.

What buttons can you press to go on the internet?

a)
b)
c)
d)
49.

If your computer loses power, what do you need?

a)
b)
c)
d)