Means coming up with entirely new ways of filling orders, developing products, providing customer service, or doing any other activity that an enterprise performs

Refers to making the right actions and plans in order to improve the business and add value for the customer.

Refers to ways to reduce unnecessary or redundant activities that add unnecessary costs and could be avoided.

This refers to the stock of materials needed to produce goods or services

This refers to the quantity of goods or services

Operations managers' responsibilities include:

Set of components that do something.

Holistic view of the total system, and relationships within it

Reservation done via face to face in a Front Office will depend on how the Front Office staff will handle the scenario is an example of -

Grey purchased Singapore Tour Package. The tour will be on April 13, 2024. When he arrived in Singapore on April 13, 2024, that will be the time wherein the services included in the package will be produced and consumed simultaneously.This is an example of -

There are two (2) packages offered by the same company that can be availed by consumer, it is composed of various services. Package A is more expensive than Package B because package A covers more services than that of Package B. This is an example of -

An example of this characteristic is a flight, which a customer purchase in advance but doesn't "experience" or "consume" until boarding the aircraft.

Services are never precisely the same since humans play such a big role in their provision. As a result, the quality and degree of service may vary between vendors or may even be inconsistent within one provider, unlike most items, which can be copied exactly this is an example of what characteristic of tourism and hospitality services?

All operating systems are influenced by this, which includes both other functional areas within the organization, each with its own policies, resources, forecasts, goals, assumptions and constraints, and the wider world outside the organization.

Several different transformations are usually required to produce a good or service. The overall transformation can be described as_____

This is used to control the operations system, by adjusting the inputs and transformation processes that are used to achieve desired outputs

Is any activity or group of activities that takes one or more inputs, transforms and adds value to them, and provides outputs for customers or clients.

These are used up in the process of creating goods or services; others play a part in the creation process but are not used up.

The operations are “bound together” even if being independently owned as each still have mutual operations with the others.

Clear representation of what one manager covers or responsible for.

A restaurant chain (the principal system) is usually made up of a head office and individual restaurants (the first-level sub-system). Each restaurant is organized into departments such as foodservice, bars and food production (second-level sub-system). This is an example of -

Pertains to the movement of materials / customers.

Refers to the physical creation of product.

Functional area that is responsible for directly creating the product or service for which the customer will pay.

Systems theory that requires each system to interact with each other, this means that the products or output of one system may form all, or part, of the inputs of the other system

Systems theory that is concerned with the thought that there must be forces that bind sub- system together, considering it should be balanced in order to avoid the merging of each sub-system with one another

This aspect of system theory states the idea that a system can be a sub-system of not just one system. This means that a hotel can be a sub-system of a hotel chain while simultaneously, being a member of hotel associations