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English for Tourism 2

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

A porter is also called __________.

a)

A desk clerk

b)

A bellboy

c)

A room attendant

d)

A concierge

2.

Which is a hotel manager’s responsibility?

a)

is responsible for bookings and bills.

b)

shows guests to the room and carries guests’ luggage.

c)

deals with customer complaints

d)

give guests information and assists them with bookings

3.

“My job is about to make sure that bedrooms are kept clean and tidy and stocked up with everything guests might need during their stay. It’s quite hard work, but I feel happy to meet friendly people.” According to the description, which position is the hotel staff talking?

a)

room attendant

b)

housekeeper

c)

desk clerk

d)

concierge

4.

I need _______to get on to a plane.

a)

a driving license to drive a car

b)

a passport to enter into certain countries.

c)

a visa

d)

a boarding card

5.

Victoria needs _______ to enter the United States this summer

a)

a driving license to drive a car

b)

a passport to enter into certain counties.

c)

an immunization against diseases

d)

a visa

6.

Choose the appropriate sentence for making this conversation completely.

Travel agent: Can I have the full name of all the people travelling, please?

Mr. Anderson: ......................................................

a)

There are five people.

b)

My date of birth is 20 february,2002 and Linda's is 1 January 1995.

c)

My name is Thomas Anderson and my friend's is Linda Choppra.

d)

Here's my credit card

7.

Choose the appropriate sentence for making this conversation completely.

Receptionist: Are you checking out now, madam?

Malee: ........................................................

a)

Yes, I am.

b)

Yes, I do.

c)

No, I don't.

d)

No, they aren't

8.

Choose the appropriate sentence for making this conversation completely.

Desk clerk: __________

Guest: Room 422

a)

What is your telephone number?

b)

How would you like to pay?

c)

Can I help you in any other way?

d)

What room were you staying in?

9.

Choose the appropriate sentence for making this conversation completely.

Q: __________ is check-in and check-out?

A: Check-in time is 3 p.m. and check-out is 11. A.m.

a)

Where

b)

How

c)

Which

d)

What time

10.

Choose the appropriate sentence for making this conversation completely.

Q: Are early check-in and late check-out available?

A: Yes, for an additional ________. Please ask at reception

a)

annulment

b)

obtainable

c)

upgrade

d)

fee

11.

What is the symbol of Wales?

a)

a blue dragon.

b)

a red dragon

c)

Cardiff Bay

d)

Loch Ness

12.

Which country isn't included in The United Kingdom?

a)

England

b)

Wales

c)

Northern Ireland

d)

Scotland

13.

According to the map, which country belongs to Number 1?

a)

Cornwall

b)

Edinburg

c)

Glasgow

d)

Belfast

14.

Liz is __________ by history and legend, essentially those with monsters and dragons.

a)

fascinating

b)

to facinate

c)

facinated

d)

be facinated

15.

According to this traveling brochure, you need more information, what will you do?

a)

book the flight directly

b)

search for more information

c)

contact with the telephone number

d)

send e-mails and ask for more discount

16.

A classic market of the Middle East or South Asia is called ___________.

a)

Mosque

b)

Skyline

c)

Patriarch

d)

Bazaar

17.

A religious leader in the Greek in Russian Orthodox Christian churches ____________.

a)

Mosque

b)

Skyline

c)

Patriarch

d)

Bazaar

18.

Where can you experience Latin American nightlife?

a)

The Everglades National Park

b)

Orlando

c)

Gulf of Mexico

d)

Miami

19.

Empire State Tower is the iconic _________ which is one of the most attractive landmarks in New York.

a)

statue

b)

borough

c)

skyscraper

d)

bridge

20.

Which is not involved in Ecotourism?

a)

It is based on the principle of sustainable tourism.

b)

Don’t harm the environment while taking a trip.

c)

It is responsible for nature and local people.

d)

Use plastic bags if it is required.