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WorksheetsUnit 4: Human Resource Management_ITB
Total questions: 25
Worksheet time: 13mins
Human resource management is the process of hiring, developing, motivating, and evaluating people in order to achieve organizational goals.
True
False
The skills, knowledge, and abilities a person must have to fill a job are spelled out in a job description.
True
False
A study of the tasks required to do a job well is called a job analysis.
True
False
Which of the following is NOT one of the main activities for a human resource manager?
recruiting and selecting employees
training and developing employees
coordinating marketing and production activities
performance planning and evaluation
_____ is the attempt to find and attract qualified job applicants in the external labor market.
Labor forecasting
Qualifying
Prospecting
Recruitment
_____ involves presenting an accurate and positive image of the firm to those it is recruiting for jobs.
Recruitment branding
Job imaging
Employment affirmation
Selective perception
_____ is the process of determining which persons in the applicant pool possess the qualifications necessary to be successful on the job.
Job analysis
Recruitment
Selection
Evaluation
The first type of training and development a new employee will be exposed to is:
Orientation
Mediation
Evaluation
All answers are correct
Like many other companies, Robert Mondavi Winery uses _____ to systematically compare the actual performance of each employee with his or her expected performance.
Value analyses
Performance appraisals
Worker benchmarks
Job descriptions
Unemployment compensation provides former employees with money for a certain period while they are unemployed.
True
False
A falling box injured Beatrice Hix while she was helping to unload a truckload of aquariums for her employer, a pet store operator. She is receiving pay for lost work time due to the work-related injury. _____ paid her for her lost work time.
Unemployment compensation
Social security
Disability benefit
Worker's compensation
A _____ is an organization of employees formed to represent workers in their disputes with management over wages, hours, and working conditions.
Job bank
Labor federation
Labor union
Agency shop
_____ is the process of negotiating labor agreements between union members and management.
Mediation
Arbitration
Labor union
Collective bargaining
A _____ union is a branch union that represents a specified area or even a specific plant.
Local
Subsidiary
Restricted
GDP
A(n) _____ is a union that consists of many local unions in a particular industry, skilled trade, or geographic area and thus represents workers throughout an entire country.
Federated union
National union
Union aggregate
Union conglomerate
The union and management agreement that allows non-union people to be hired but requires that they join the union after a probationary period creates the ______ shop.
Agency
Open
Negative
Union
In a(n) ______ shop, the worker does not have to join the union but must pay dues to cover union expenses.
Union
Agency
Open
Closed
Crumbl having minors work long hours is illegal under...
Fair Labor Standards Act
Occupational Safety and Health Act
Pregnancy Discrimination Act
Family and Medical Leave Act
The act that outlaws men and women being paid differently for doing the same work is...
Fair Labor Standards Act
Taft-Hartley Act
Equal Pay Act
Family and Medical Leave Act
Which act requires employers to provide unpaid leave for childbirth, adoption, or illness?
Equal Pay Act
Pregnancy Discrimination Act
Americans with Disabilities Act
Family and Medical Leave Act
A ______ is a formal complaint, by an employee or by the union that management has violated some part of the contract.
Arbitration
Grievance
Conflict resolution
Contract
The final stage in a typical employee grievance procedure is:
Dissolution of arbitration committees
Filing of a grievance
Arbitration
Negotiation deadlock
A _____ strategy is a union strategy of conducting a strike at a critical plant that supplies parts to other plants.
Boycott
Selective strike
Preemptive move
Exclusive strike
When union members carry signs and march near the entrance of their employer to publicize their view of the dispute and discourage customers, they are engaging in:
Boycotting
Striking
Picketing
Verbal rioting
Management's refusal to let workers enter a plant or building to work is a:
Lockout
Boycotting
Strike replacements
Picketing
