WorksheetsContract Mgmt Topic 2.2 , 3 and 4
Total questions: 20
Worksheet time: 15mins
Performance based contract is also known as
Key Performance Indicator
Comprehensive Contract
Term Contract
Service Level Agreement
Non comprehensive Contract
Which scenario would you use SOR in Ad-hoc contract (2 Correct Answers)
Buying 20 set of office system furniture at $40,000
Façade repair that cost $200,000 and will take 5months to complete
Install 5 power socket outlet for $400 in the office
Replacing 2 unit of AHU costing $40,000
Replace 5 urinal sensors at $300 for the male toilet in the building
Which scenario would you use SOR in term contract ?
Monthly testing of Public Address system for the building
Spare part replacement for the Public Address system
Daily cleaning service for the building for 2 years
Quarterly testing of the emergency generator system
Which are the 3 components in Service Level Management
(3 Correct Answers)
Service Element
Service Performance
Service Requirement
Service Management
Service Measurement
Advantages of SOR contract (3 Correct Answers)
Simplify and shorten time request for work to be carry out
Requires technical knowledge for supervision of contract execution
Reduce price fluctuation, variation and cost uncertainty
Facility owner need not provide complete design
Negotiation necessary during procurement stage
Disadvantages of SOR contract (4 correct answers)
Effort needed to identify the scope in the contract to ensure contract covers all the work needed (task, labour, material etc)
Higher fees for smaller projects
No incentive for Cost control by contractor.
Facility owner need not provide complete design
Negotiation necessary during procurement stage
Contract stated that “Cleaners to provide cleaning service from 9am to 6pm from Monday to Sat”” is an example of _______under the Service Element
Work Scope
Conditions of Services available
Service Standard
Service Effectiveness
Contract stated that “Cleaners to response to site within 10min upon receiving feedback/ complaint on the cleanliness of the toilet” is an example of ________ under the Service Element
Work Scope
Condition of Services available
Service Standard
Service Effectiveness
Contract include the clause on “Quantum for Liquidated Damages” which is an example of _____________under the Service Element
Assessment mode
Service Standard
Non Compliance Recourse
Service Effectiveness
Definition on Extension of Time for a purchasing contract for office equipment
Additional time given to supplier to complete their production
Additional time given to supplier beyond the period indicated in the contract
Additional time given for both parties to fulfil their obligation
Additional time given to supplier to obtain the necessary certification
Why is Good Tenant Management important for the
Facility Owner (3 correct answers)
Major source of revenue from the leasing of space
Better mix of tenants and more choices for shopper in a shopping malls
Tenant are likely to recommend their subsidiaries, associate companies to the property
Tenant may obtain lower rental rates for their space leases
Major/ Key tenant raised the prestige of the property and therefore helps to attract new tenants
Which of the following is the 1st step in handover (landlord) and takeover (tenant)
Defect Identification with landlord committing to a rectification dates. If defect is minor, keys to premises will be handed over
Scheduling of joint inspection with the tenant
If the state of premises is materially different from what is agreed in the lease agreement, tenant can choose to defer to the handover and another handover date will be arrange
Tenant will be handed the keys to the unit on date stipulated in the contract
Which of the following is the 2nd step in handover (landlord) and takeover (tenant)
Defect Identification with landlord committing to a rectification dates. If defect is minor, keys to premises will be handed over
Scheduling of joint inspection with the tenant
If the state of premises is materially different from what is agreed in the lease agreement, tenant can choose to defer to the handover and another handover date will be arrange
Tenant will be handed the keys to the unit on date stipulated in the contract
What are the ways to improve service delivery (3 correct answers)
Provides value added services
Put in place customer service orientated process
Offering rental rebates or discount to the tenant
Continuous Improvement to tenant satisfaction
Provide tenant with discounted season parking lots
Advantage of Good / Effective Procurement Practices (4 correct answers)
Efficient Workflow
Increased Saving
Shorter Contract Period
Assess and Enhance Supplier Performance
Less dispute
Scope of Work is set of document that define (3 correct aswers)
Budget
Work Activities
Deliverables
Timeline
Contract Term and Conditions
The followings are covered during Vendor Qualification except
Financial Status
Performance History
Work Quality
Shareholders / Ownership
The following are resons why Single Source is used except
For emergency where time / safety is crucial factor
Lack of leadtime to prepare for procurement
Work can only be carried out by Specialist Services
International Agreement directed by HQ
The following are advantages of E-bidding except
Monitoring of bidder
Easy comparison of bids
Ease and Speed of communication to multiple bidders
Large pool of bidder available
Do you think you are ready for the Test ?
Can Pass
Can do Well
Think will fail
Will leave it to Almighty
