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WorksheetsChapter 1: Business organisations and their stakeholders
Total questions: 22
Worksheet time: 11mins
Câu 1. The primary objective of profit organizations is to maximize profit.
True
False
Câu 2. The primary objective of Not-for-profit organizations is to reduce costs of their operations and thus minimize the burden on taxpayers.
True
False
Câu 3. The primary objective of profit organizations is to maximize the output of goods or service.
True
False
Câu 4. Charities would usually be classified as a type of non-governmental organisation (NGO)
True
False
Câu 5. The interests of customers and shareholders can often appear to conflict – for example in the quality of goods and services.
True
False
Câu 6. A company is using a communication strategy aimed at explaining the rationale behind its actions to its stakeholders. Using Mendelow’s matrix, these stakeholders would be categorised as ‘minimal effort’.
True
False
Câu 7. Which of the following is NOT a key feature of an organisation?
A. Controlled performance
B. Collective goals
C. Social arrangements
D. Creation of a product or service
Câu 8. Which of the following organisations is normally found in the public sector?
A. Schools
B. Charities
C. Clubs
D. Businesses
Câu 9. The public sector is normally concerned with:
A. making profit from the sale of goods.
B. providing services to specific groups funded from charitable donations.
C. the provision of basic government services.
D. raising funds by subscriptions from members to provide common services.
Câu 10. A Co is a company which specialises in forestry. It has recently purchased B Co, which runs a chain of recreational resorts. A has allowed B to build several new resorts on land which is owned by A, but which it is no longer able to use. The resorts have proven highly profitable and popular. Which of the following best explains the reason for the improved performance of the combined entity?
A. Specialisation
B. Social interactivity
C. Synergy
D. Service
Câu 11. “An organisation that is owned and democratically controlled by its members’? To which type of organisation does this definition relate?
A. Charities
B. Non-governmental organisations
C. Co-operatives
D. Private limited companies
Câu 12. Employees are ---- stakeholders, while finance providers are --- stakeholders. Which two words fill the gaps in the above sentence?
A. Internal, Connected
B. External, Internal
C. Connected, Outsiders
D. Internal, Suppliers
Câu 13. Stakeholders can be classified in several different ways, including:
(i) Primary
(ii) External
(iii) Connected
(iv) Secondary
Which TWO categories would pressure groups usually be included within?
A. (i) and (iii)
B. (i) and (iv)
C. (ii) and (iv)
D. (iii) and (iv)
Câu 14. According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have low levels of power and low levels of interest?
A. minimal effort
B. keep informed
C. keep satisfied
D. key players
Câu 15. According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have high levels of power and low levels of interest?
A. minimal effort
B. keep informed
C. keep satisfied
D. key players
Câu 16. According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have high levels of power and high levels of interest?
A. minimal effort
B. keep informed
C. keep satisfied
D. key players
Câu 17. According to Mendelow, which of the following is an appropriate approach to take towards stakeholders who have low levels of power and high levels of interest?
A. minimal effort
B. keep informed
C. keep satisfied
D. key players
Câu 18. Which of the following words completes this sentence appropriately?
An organisation is a social arrangement which pursues collective………, which controls its own performance and has a boundary separating it from its environment. Choose the properly word:
A. Goals
B. Profits
C. Stakeholders
D. Tactics
Câu 19. What is the term given to the idea that the combined output of a number of individuals working together will exceed that of the same individuals working separately?
Sympathy
Specialization
The Synergy
Systems thinking
Câu 20. ADB is a business which is owned by its workers. The workers share the profits and they each have a vote on how the business is run. Which of the following should be used to describe ADB?
Public sector
Private sector
Not-for-profit
Co-operative
Câu 21. Which of the following statements regarding limited companies is correct?
A. Public limited companies have access to a wider pool of finance than partnerships or sole traders
B. Both public and private limited companies are allowed to sell shares to the public
C. Companies are always owned by many different investors.
D. Shareholders are liable for any debts the company may incur.
Câu 22. The following are stakeholders of a business organisation:
1. Manager
2. Customer
3. Executive Director
4. Supplier
Which of the above are CONNECTED stakeholders?
1 and 2 only
2 and 4 only
2 and 3 only
3 and 4 only
