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WorksheetsRecords Management
Total questions: 18
Worksheet time: 19mins
The correct arrangement of names of individuals is:
Surname, Middle name, Last name
First name, Surname, Middle name
Middle name, Surname, Last name
Surname, First name, Middle name
In which drawer should the file clerk place the records of Torian Simmonds Association?
A-F
G-L
M-S
T-Z
What is filing?
The sorting of documents according to rules
The sorting of documents in cabinets for safe keeping
The sorting of documents to facilitate easy retrieval
The sorting of documents in file jackets
Records management is the systematic control of records, from the creation or receipt of the record to its final disposition.
True
False
Documents that have no value to the organization are still considered records and should be kept.
True
False
A subject filing system is also called a direct filing system.
True
False
Confidential information is data that should be kept private or secret from those who are not authorized to have access to this information.
True
False
For chronological filing, physical records are arranged by date order within a file folder.
True
False
In which of the following areas may records have value to a business?
Legal
Financial
Historical
All the above
What is the second phase of the records life cycle?
Creation or receipt of the record
Distribution of the record to people who use the information
Filing and retrieving the record
Disposition of the record
Which storage method uses the letters of the alphabet to determine the order in which a record is filed?
Alphabetic storage method
Numeric storage method
Geographic storage method
Subject storage method
Records with historical value that are preserved permanently are called:
active records
working records
archive records
both a and b
Documents that are filed in date order are stored:
In subject order
In numerical order
In geographical order
In chronological order
Duties of a records management clerk include:
I. Monitoring borrowed files
II. Filing documents
III. Keeping the filing area tidy
IV. Retrieving documents
I, II and III only
I, II and IV only
I, III and IV only
all of the above
You keep your customer records in alphabetical order by name. Documents about Professor John McKay should be filed under:
P
J
M
K
Access is likely to be restricted to files that have information containing:
I. Future business plans
II. Customer names and addresses
III. Supplier invoices
IV. Staff salaries
I and II only
I and III only
I and IV only
II and III only
Scanning and saving documents for access by computer is called:
centralised filing
electronic filing
decentralised filing
automated filing
A customer, Krissa Ali, has written to inform the company that she is now married and that her new name is Krissa Mohammed. You must:
set up a subject system
send out a letter of congratulations
cross-reference her names
take no action
