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PK Summative Quiz

Total questions: 17

Worksheet time: 13mins

Name
Class
Date
1.

TRUE OR FALSE: Using UTAK Online, customers can place orders and pay online through a payment portal called Dragonpay.

a)

TRUE

b)

PARTIALLY TRUE

c)

FALSE

2.

TRUE OR FALSE: Using UTAK Online, clients can select their operating hours as the only time they would accept orders.

a)

TRUE

b)

PARTIALLY TRUE

c)

FALSE

3.

TRUE OR FALSE: Stable network is the only prerequisite and consideration when using multiple devices for one account.

a)

TRUE

b)

PARTIALLY TRUE

c)

FALSE

4.

TRUE OR FALSE: Huawei devices are not compatible with the system, regardless of Android version.

a)

TRUE

b)

PARTIALLY TRUE

c)

FALSE

5.

MULTIPLE CHOICE: Client sells different kinds of silog meals and they're tracking their inventory by serving. Which of the following inventory types is best suited for this setup?

a)

Ingredients Based ONLY

b)

Ingredients-Input Based ONLY

c)

Retail

d)

Either Ingre OR Ingre-Input Based

e)

Hybrid: Retail + Ingre-input

6.

MULTIPLE CHOICE: The following statements are correct except one.

a)

The system can show variance between current stock and manual count with Ingre-based.

b)

Retail separates the inventory for each option.

c)

There's no audit trail in the system.

d)

Ingre-based shows staff a full view of the stock movement.

7.

MULTIPLE ANSWERS: Which security features are currently available in the system? Check all that apply.

a)

Refund pin

b)

Screenlock pin

c)

BO pins

d)

Voiding pin

8.

MULTIPLE ANSWERS: We’re marketing ourselves as a 5-in-1 POS, what are those 5 main features?
1. Real-time Sales & Expenses
2. Inventory Management
3. Staff Attendance
4. Free Website & Merchant App
5. Training & After Sales Support
6. Free Online Store
7. Cashdrawer and Reports
8. Daily Sales & Expenses

a)

1, 2, 3, 4, & 5

b)

1, 2, 4, 5, & 6

c)

1, 3, 5, 7, & 8

d)

1, 2, 3, 4, & 7

9.

TRUE OR FALSE: The back office does not have any lock feature for tabs so once the manager has access to the back office, they can already view everything.

a)

TRUE

b)

PARTIALLY TRUE

c)

FALSE

10.

TRUE OR FALSE: Once they connect to the internet, both the sales and inventory of the previous day will sync to the back office.

a)

TRUE

b)

FALSE

11.

MULTIPLE CHOICE: What happens when users are offline?

a)

They will not be able to use all the tabs in the POS.

b)

The sales and inventory will both sync once they connect to the internet.

c)

Both the sales and inventory will sync if they connect it before 12 a.m. on the same day.

d)

The inventory will still sync in real time with the back office. Only the sales need the internet in order to sync.

12.

MULTIPLE CHOICE: The following statements are correct except one.

a)

The master account allows users to switch easily from one account's back office to another using one login.

b)

Users can only generate a week's worth of sales reports across different branches using the Master Account.

c)

One can set user certain roles using the Master Account.

d)

Users can add their new accounts on their own using the Master Account.

13.

MULTIPLE CHOICE: The following statements are correct except one.

a)

Users can record their staff attendance if they're operating from 5 PM to 6 AM.

b)

Users need to manually record their staff's attendance if they fail to Selfie Out.

c)

Users are able to edit staff attendance from the Back Office.

14.

MULTIPLE ANSWERS: As per protocol, what are the prerequisites for training? Check all that apply.

a)

Menu

b)

Inventory list

c)

Hardware

d)

Staff

15.

MULTIPLE CHOICE: The following statements are correct except one.

a)

Customer support is available every day, from 6 AM to 11 PM.

b)

Messenger is our primary customer support channel.

c)

We do not conduct on-site troubleshooting.

16.

FEEDBACK: How would you rate your overall experience during the PK Q&A session on a scale of 1-5?

a)

1. Very Dissatisfied: The experience was extremely poor, and the expectations were not met at all.

b)

2. Somewhat Dissatisfied: The experience was below average and could have been better.

c)

3. Neutral: The experience was average, neither good nor bad.

d)

4. Satisfied: The experience was good, and met the expectations to a great extent.

e)

5. Very Satisfied: The experience was excellent, beyond expectations and thoroughly enjoyable.

17.

FEEDBACK: Do you have any ideas or suggestions on how we could improve internal trainings?

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