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Worksheets

Beat Survey

Total questions: 12

Worksheet time: 9mins

Name
Class
Date
1.

Tv selling Hit Pillar

a)

Create the future

b)

Earn customers Loyalty

c)

Get it Done together

d)

Experiment and learn fast

2.

Which of the following relatet to "Create the future "Pilliar

a)

Retail Expert Resolution

b)

SST

c)

Shoula payment

d)

V-library

e)

CXX Training

3.

Earn customers Loyalty Pilliar

Include

a)

Payment

b)

SST

c)

Automation

d)

V-library

e)

Digital Q

4.

Vodafone Achieve Engagement through

a)

Beat Survey

b)

Bring Your kids day

c)

Channel Q

d)

Pop message Conversion 3G to 4G

e)

Ana Vodafone app

5.

Channel Q

Can support in

a)

Check fix LL

b)

Mannual Sim Swap

c)

Redmtiation Points

d)

Forginer Activation

e)

Activate SMS offer

6.

"Experiment and learn fast"

Examples

a)

Digital Corner

b)

Video Messages From Ceo

c)

Troubleshooting Guide

d)

Pop message Conversion from 3G to 4G

7.

Retail Empowerment in process Acess to front line

a)

Cancellation Number

b)

Change Adsl rate plan

c)

Remove check mark

d)

Roll up pionts

e)

Remove suspension

8.

Automation Lanuhed project

a)

Due bill amount

b)

Adsl Voucher Removal

c)

Installment payments

d)

Wincash simswap attachment

9.

How many pillar Spirt contains

a)

6

b)

2

c)

3

d)

4

e)

5

10.

The impact of applying action to achieve "Get it done together" is

a)

Deflection

b)

Empower retail staff

c)

SLA Reduction

d)

AHT Reduction

11.

These actions related to



(a)  

12.

Engagement is one of Spirt pilliars

a)

True

b)

False