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Intro to IT

Total questions: 68

Worksheet time: 2hrs 16mins

Name
Class
Date
1.

1.      What are two advantages to securing a home wireless (Wi-Fi) Network? (Choose two)

a)

Data transfer will be encrypted

b)

Extends the Range of the network

c)

Provides control over access to the network

d)

Significantly increases bandwidth

2.

Which would be the most efficient way to reliably transfer a 50 GB file to multiple remote users?

a)

Attach the file to a group email

b)

Backup the file and restore to the intended recipient’s systems

c)

Download the file onto a USB or flash drive and send the drive to each recipient

d)

Upload the file to a cloud-based storage service and share access to the file

3.

What is a valid Windows explorer path?

a)

C://Desktop/School/”Assignments”

c)

C:\Windows\System32\drivers

d)

C:-Applications-Drivers-Mouse

4.

Which three methods could you use to share a 100 MB computer file with a group of people? (Choose three)

a)

Attach the file to an email and send it to all the members in the group

b)

Copy the file to a CD, DVD, or USB driver and send copies of these to group members

c)

Post the file to a group chat session

d)

Save the file to a shared network folder

e)

Upload the file to a cloud service and then share access to that file with the group.

5.

In which three ways might identity theft occur through social media sites? (Choose three)

a)

By responding to an email requesting you to update account information

b)

By using low level privacy settings

c)

By accepting invitations from people you do not know

d)

By reading email

e)

By watching a video in your newsfeed.

6.

What is the primary function of a cell phone’s SIM card?

a)

A SIM card ensure your upload and download speeds are equal

b)

A SIM card identifies the account holder of the phone

c)

A SIM card is used to expand the data storage capacity of a cell phone.

d)

A SIM card provides the ability to transfer data wirelessly from a camera or smartphone to another device

7.

Which two situations may require device driver updates (Choose two)

a)

A hardware device is not working properly

b)

Reconnecting a laptop to a wireless network

c)

Unable to open an application

d)

You are upgrading from a 32-bt to a 64-bit version of windows

8.

What type of organization would benefit the most from using cellular enabled tablets over standard tablets?

a)

A flower delivery service

b)

A grocery store

c)

A library

d)

A small restaurant

9.

What are two critical reasons to back up your files? (Choose two)

a)

App update corruption

b)

Hard drive failure

c)

Power outage

d)

Restore to a new device

e)

Virus infection

10.

What is the best solution to use if you need to share files that need to be updated on a later date?

a)

Email them

b)

Save to a thumb drive

c)

Use Dropbox

d)

Use Instagram

11.

You are scheduling a daily full back up for a school district. You want to make sure all files are backed up. What time should you schedule it to run?

a)

22:00

b)

08:00

c)

15:30

d)

06:30

12.

Which two notification are examples of push notifications (Choose two)

a)

A login error

b)

A new email message notice

c)

A web form field requirement message

d)

An app installation completion message

13.

What is the safest way to manage many passwords?

a)

Create passwords that are easy to remember (e.g. spouse’s name) and don’t share them anywhere.

b)

Use a password manager to encrypt and store passwords online.

c)

Use one password for all logins so you don’t have to record it anywhere

d)

Write them on a paper and secretly store them inside a used book

14.

What are two possible uses of an Ethernet port on a laptop (choose two)

a)

Connect the laptop to a local area network

b)

Connect the laptop to a wireless network

c)

Connect the laptop to nearby router

d)

Connect the laptop to USB devices

15.

An HDMI cable is mostly commonly used to connect a desktop computer to what kind of device?

a)

External display

b)

Printer

c)

Tablet

d)

Wireless router

16.

What are two benefits of using cloud storage? (Choose two)

a)

Cloud storage allows you to access your files anywhere you have an Internet connection

b)

Cloud storage does not require a network connection for access to files

c)

Cloud storage makes it easier to share files with others.

d)

Cloud storage provides unlimited storage space

17.

What are two benefits of using a web application instead of a desktop application? (Choose two)

a)

Web applications are accessible outside the office

b)

Web applications are confined to a physical location

c)

Web applications do not need to be installed

d)

Web applications perform better than desktop applications.

e)

Web applications require significantly less network activity

18.

What are three ways organizations can use the cloud to collaborate? (Choose three)

a)

Establish a conference call using phone lines

b)

Hold a web conference

c)

Share files within the local area network

d)

Simultaneously work on a document

e)

Use of a web-based customer relationship management (CRM) tool.

19.

What is a purpose of an Internet Protocol (IP) address?

a)

Determines priority of incoming and outgoing internet traffic

b)

Provides access to a secured wireless network.

c)

Determines the bandwidth for a device

d)

Identifies a specific device connected to a network.

20.

What are two benefits of using anti-virus software? (Choose two)

a)

Blocks hackers from entering your computer

b)

Does not allow any virus or malware onto your computer

c)

Eliminates and removes most viruses

d)

Prevents most known viruses from harming your computer

21.

What is a disadvantage of a cellular-enabled tablet compared to a Wi-Fi only tablet?

a)

The tablet and data service cost more

b)

The tablet has less memory and a lower processing speed

c)

The tablet is heavier

d)

The tablet is unable to connect to Wi-Fi

22.

Which three options can be configured using the Windows 10 firewall? (Choose three).

a)

Allowing specific file types to be saved to the hard drive

b)

Allowing specific programs to communicate through the firewall

c)

Blocking all incoming connections

d)

Searching email messages for viruses

e)

Turning the firewall on or off

23.

What statement is true about applications that can be installed on a Mac?

a)

They are called apps not applications

b)

They will work on computer running the Windows operating system

c)

They will work on any device running the iOS operating system

d)

They will work on computers running the OS X operating system

24.

Which three methods can be used to conserve energy and extend battery life while using a laptop? (choose three)

a)

Attach to an external hard drive

b)

Close all background programs

c)

Dim the device’s screen

d)

Disable the device’s wi-fi

e)

Increase the CPU usage

25.

Which statement is true of online backups?

a)

Online backups are accessible on the internet

b)

Online backups are the least secure method of backing up files.

c)

Online backups are the quickest form of backups

d)

Online backups store everything on the cloud instead of using hardware devices

26.

What is a definition of the cloud?

a)

An interconnected network of computers

b)

Software and services that run on the internet instead of your computer

c)

A place on your hard drive where you can collaborate and share files

d)

A computer that is not in the user’s home.

27.

What are three tasks you should complete before selling or transferring ownership of your cell phone to someone else? (Choose three)

a)

Back up personal apps and data

b)

Contact your carrier to arrange a transfer of ownership

c)

Perform a factory reset of the phone to delete all personal data

d)

Remove the SIM card if there is one

e)

Transfer proof of purchase to the new owner

28.

Which three methods allow you to transfer files from a smartphone to a desktop computer? (Choose three)

a)

Connect the device to the desktop computer using a USB cable and use the computer’s file system to copy or move the files

b)

Connect the smartphone to the desktop computer with an Ethernet cable and use the computer’s file system to copy or move files.

c)

Remove the phone’s SIM card and plug it into the computer

d)

Use a cloud service to synchronize files between the device, the cloud, and the desktop computer

e)

Use an app on the smartphone to transfer files wirelessly from the device to the desktop computer.

29.

In which situation should a file be compressed in order for the task to be completed?

a)

Sending a 30 MB database file via Google Mail (gmail)

b)

Storing a 20 MB graphic file on Dropbox

c)

Storing a 50 KB document file on a hard drive

d)

Transferring a 1MB spreadsheet file to a thumb drive

30.

Which two options allow a smartphone to connect to the internet? (Choose two)

a)

A mobile plan that includes data

b)

A Wi-Fi network

c)

An ethernet connection

d)

An internet app

31.

What can affect your internet connections bandwidth? (Choose three)

a)

Amount of memory

b)

Cable Modem

c)

Internet service provider

d)

Processor

e)

Wireless router

32.

Which three types of networks will a cellular-enabled tablet allow you to connect to without additional cost? (Choose three)

a)

A cellular network

b)

A home wireless network

c)

A public wireless network

d)

A secure wireless network

e)

An ethernet network

33.

Deleting a file from a computer will free storage in which hardware component?

a)

Graphics Card

b)

Hard drive

c)

Random access memory (RAM)

d)

Read only memory (ROM)

34.

Which three statements accurately describe cloud computing services? (Choose three)

a)

A cloud-based storage service may charge separately for amount of data stored

b)

Apps on desktops and mobile devices can be set up for data synchronization using cloud services

c)

Cloud computing may refer to using Software-as-a-Service (SaaS) and not necessarily to data storage

d)

Cloud computing services require access through a browser

e)

Cloud-based computing service are, by default, free

35.

Which network type can use the internet to securely connect users at remote sites?

a)

Local Area Network (LAN)

b)

Virtual Private Network (VPN)

c)

Wide Area Network (WAN)

d)

Wireless Access Network (WAN)

36.

What are two benefits of creating a home wireless (Wi-Fi) network? (Choose two)

a)

The ability for all devices within range to connect automatically when the network is created.

b)

The ability of each device to remember the network and reconnect automatically

c)

The ability to connect a home computer while away from home.

d)

The ability to connect and communicate with multiple devices on the same network.

37.

When making an online purchase, what is one important identifier that indicates you can trust submitting sensitive information?

a)

If the website indicates it uses PayPal.

b)

If the website’s URL begins with https://

c)

If the website’s URL contains “.com”

d)

If the website’s URL contains “.org”

38.

What are two valid reasons for you to zip files? (choose two)

a)

To flag a file to let the system know it is ready to be archived

b)

To keep the organization of a set of files or directories when sharing with others

c)

To perform routine backups of data and files.

d)

To reduce the size of files to be sent to others online

39.

Which type of network provides the greatest speed and reliability?

a)

Cellular network

b)

Hotspot network

c)

Wi-Fi network

d)

Wired Network

40.

Which type of backup archives only files that have changed since the last backup?

a)

Full

b)

Incremental

c)

Mirror

d)

Partial

41.

What is the default folder for files downloaded from the Internet when using Chrome?

a)

Pictures

b)

Documents library

c)

Desktop

d)

Downloads

e)

Temporary Files

42.

Which two applications can restore iPhone backups? (Choose two)

a)

Dropbox

b)

iCloud

c)

Explorer

d)

Firefox

e)

iTunes

43.

What are three advantages of using a smartphone over a basic cellular phones (Choose three)

a)

Access voice mail and Send/receive SMS

b)

Use of email apps

c)

Making video calls

d)

Advanced internet browsing

e)

Listen to music

44.

Which of the following is the strongest standard for wireless (Wi-Fi) encryption?

a)

EAP

b)

WEP

c)

WPA2

d)

WPA

45.

What is a Virtual Private Network (VPN)?

a)

A secure and encrypted wireless network

b)

A network that is private because it is setup for a single person in a building

c)

A network that extends a secure or private connection over a public network

d)

A network that allows for virtual connections without authentication.

46.

What two statements are true regarding compressing files? (Choose two)

a)

Compressing files by itself automatically encrypts them, providing a level of security and privacy

b)

Compressing files reduces their size, speeding both upload and download time

c)

One can compress files within folders, preserving the organization

d)

Compressing files automatically indexes them for easier retrieval via searches.

47.

Which two operating systems are open source? (Choose two)

a)

OS X

b)

Linux

c)

Windows 7

d)

Android

48.

In which two situations should you avoid transferring files over a public wireless network? (Choose two)

a)

The information in the files is private or sensitive

b)

Two devices or computers are using different operating systems

c)

The wireless network has other users connected to it

d)

The size of the files to be transferred is large.

49.

Which statement is true about firewalls

a)

A firewall is a device that protects the hard drive from fire damage

b)

Firewalls use a set of rules to protect the computer from harmful network attacks

c)

Firewalls are outdated and have largely been replaced by anti-virus software

d)

With a firewall in place, users will not need to worry about viruses and malware.

50.

What are three characteristics of a phishing email? (Choose three)

a)

It is evidence that you friend’s email account has been hacked

b)

You will be directed to a phony website

c)

It will threaten you with fake alerts

d)

It will appear to come from a well-known source

e)

You can identify the true sender by opening the attachment.

51.

You created a Word Document on your computer and would like to place it in your OneDrive online storage. How is this done?

a)

Drag it into your OneNote notebook

b)

Upload it to your google drive account

c)

Save as a file in  your local OneDrive Folder

d)

Open a new document with Word Online.

52.

Closing an application will free memory in which hardware component?

a)

Application Interface Card (AIC)

b)

Hard drive

c)

Read only memory (ROM)

d)

Random access memory (RAM)

53.

Which three of the following can be performed when using a chat service? (choose three)?

a)

Sending picture files

b)

Text and paragraph formatting

c)

Adding tables or charts

d)

Adding hyperlinks to a message

e)

Message delivery to offline contact

54.

What is an advantage of a cellular-enabled tablet over a Wi-Fi only tablet?

a)

Synchronization with other mobile devices

b)

Wider range of access internet

c)

Greater access to wireless networks

d)

Provides VoIP features

55.

What is the most important thing to backup on a device?

a)

Drivers

b)

Apps/Programs

c)

Personal Files

d)

Operating System

56.

What two statements are true about Saas (Software-as-a-Service)? (Choose two)

a)

SaaS application are hosted in the cloud

b)

Updates are managed by the user

c)

SaaS applications let users collaborate but not share information

d)

Sometimes SaaS is referred to as “on-demand software”

57.

Which are two typical cloud activities? (Choose two)

a)

Upload a photo to Instagram

b)

Save a file to an encrypted USB drive

c)

Save a file to google drive

d)

Store your photo on a desktop app.

58.

What are two likely indicators that a website is a safe place to make a purchase? (choose two)

a)

The website’s URL begins with http:// site and there are good reviews written on the homepage

b)

The website asks users to send a private email with payment information rather than transmitting information through the site.

c)

The website is a well-known online store with a good reputation.

d)

The website has a detailed Privacy Statement and/or Terms and Conditions Agreement

59.

Which statement is true about a device driver?

a)

It is used for managing memory allocation

b)

It is software that controls hardware

c)

It is an interface that allows computers to connect to a network

d)

It automatically drives or controls system updates.

60.

What is a valid IP address?

a)

193.111.11.111

b)

4832 2838 1988 3827

c)

482-kl5-5j5k

d)

2C79BAD3BASE0D3FA993A9JAAJD

61.

What is an advantage to using web apps or Software as a Service (Saas) as opposed to using programs stored on a local computer?

a)

You will be using the most recent and reliable version of the software

b)

Cloud-based software is less complex to understand and use

c)

Your personal data and computer applications work together better in the cloud

d)

You only have a one-time fee to pay for the programs you use

62.

What is an advantage of a cellular network over a wired or Wi-Fi network?

a)

Less likely to be hacked

b)

Accessible from more places

c)

Significantly faster connection speeds

d)

More reliable inside large buildings

63.

What two statements are true about external hard drives that are used for backups? (Choose two)

a)

Transferring data to an external hard drive takes longer than an online storage devices

b)

External hard drives are only useful for small amounts of data

c)

External hard drives can be stored in a secure and remote location

d)

External hard drives must be connected to the computer for each scheduled backup.

64.

What are three characteristics of a secure backup? (Choose three)

a)

One copy of the backup should be at a remote location

b)

The backup should only be at one secure location

c)

The backup should be redundant

d)

The backup should be a differential backup

e)

The backup should be encrypted.

65.

What two options might prevent a device from connecting to a specific secure wireless (Wi-Fi) network (choose two)

a)

The network password has changed

b)

There are more than eight devices connected to the router

c)

The network bandwidth is too high

d)

The wireless network on the device is deactivated

e)

The presence of another wireless network

66.

Which two guidelines will help make a password more secure? (Choose two)

a)

It should be long

b)

It should contain a random sequence of characters

c)

It should not contain any symbols

d)

It should be the same for all websites

e)

It should contain personal information

67.

Currently, what is the fastest type of cell phone network?

a)

5G

b)

4G

c)

LTE/4G LTE

d)

3G

68.

Which three steps need to be completed in order to connect two Bluetooth-enabled devices (Choose three)

a)

Activate Bluetooth

b)

Turn on wi-fi

c)

Pair the devices

d)

Ensure devices are discoverable

e)

Ensure no existing connections