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Midterm Exam

Total questions: 27

Worksheet time: 29mins

Name
Class
Date
1.

Identification: It is broadly defined as a group that shares beliefs, interests, values, goals, and living styles

(a)  

2.

Applied to business, it refers to the common characteristics that set one workplace apart from another, including everything from the way major decisions are made and communicated to how the lowliest cubicle is decorated.

(a)  

3.

It is a social media network for professionals.

(a)  

4.

It’s the most efficient way to give someone you meet enough information to reach you in the future.

(a)  

5.

The number one or major issue in the workplace

(a)  

6.

Make it easy for the people to reach you over the telephone by having it and it can leave a professional-sounding message.

(a)  

7.

Buy the best-quality 8 ½ x 11-inch; 24-pound 100 percent cotton paper; printed with black

(a)  

8.

It should be word-processed on your personal business stationery letter sheets.

(a)  

9.

A savvy networker that respects the opinion (and time) of others, helps other people as much as she is helped, and establishes rapport long before asking a favor or even offering a business or a personal card.

(a)  

10.

A savvy networker that is a name- dropper who brags about her connections and comes across as being more concerned about what can be done for her than what she can do for someone else.

(a)  

11.

The two 1. ​ (a)   styles are the reverse 2. ​ (b)   , which lists the jobs you’ve had going backward in time, from the current one to your first, and the 3. ​ (c)   , which describes your skills, abilities, and accomplishments as they relate to the job you seek. Employers are most accustomed to the 4. ​ (d)   , but if you have little work experience or some gaps in employment, a 5. ​ (e)   may show your skills and talents in the best light.

 

Choose from the below words
classic résumé
chronological résumé
functional résumé
chronological style
12.

If business is moving toward the paperless office, it isn’t there quite yet: A messy workspace is still the enemy of the efficient worker. Here are the tips to beat the clutter, except:

a)

Keep a pad by the phone for jotting

b)

Clear the decks daily

c)

Use folders

d)

Items that may seem a little bit risqué but acceptable

13.

To extend a greeting, there are three things you should always do when a business associate from outside enters your work space, except:

a)

Offer to hang up his coat if he has one.

b)

Ask him to be seated.

c)

Offer him a beverage.

d)

Sitting behind a desk.

14.

Fax etiquette has four main points, except:

a)

Include a cover sheet.

b)

Don’t count on privacy.

c)

Number the pages in your document.

d)

Send personal faxes on company equipment.

15.

In business, ______ is power, so be conscious of the position of the person with whom you’re talking.

a)

workers

b)

rank

c)

culture

d)

guard

16.

Basic strategies you can employ to help resolve the conflict, except:

a)

Get control of yourself.

b)

Dragged that person and talk to him/her in a public place.

c)

Discuss the situation one-on-one in private.

d)

Offer a resolution.

17.

is a great time to get to know your coworkers. More important, it’s a great time for them to get to know you.​ (a)  

Choose from the below words
Lunch
Breakfast
18.

Avoid discussing sensitive work topics over lunch, since people at the other tables may overhear. ​ (a)  

Choose from the below words
True
False
19.

Here’s the top five interview: Don’t be late, Be prepared, (a)   , Smile, speak clearly, and look your interviewer in the eye and Thank your interviewer(s) twice.

Choose from the below words
Dress one notch up
Clean Matters
20.

Don’t add these to the résumé (or cover letter) itself. List them on a separate page and hold on to it until (a)   are requested. 

Choose from the below words
references
photo
21.

Treat any tables in the reception room, conference rooms, or the kitchen as you would treat your furniture at home. ​ (a)  

Choose from the below words
True
False
22.

(a)   , you want to be hired for your mind, experience, and accomplishments—not your looks.

Choose from the below words
A Photo
Personal Statistics
23.

(a)   , don’t list strictly personal information that is not related to the job, such as age, height, weight, marital status, or health. 

Choose from the below words
Personal Statistics
Salary Needs
24.

The word (a)   , putting this at the top of the page is not only unnecessary but also takes up precious space.

Choose from the below words
Resume
References
25.

In business, ​ (a)   is power, so be conscious of the position of the person with whom you’re talking.

Choose from the below words
workers​
rank
26.

If you sometimes use offensive language yourself, be aware of your audience. ​ ​ ​ (a)  

Choose from the below words
True
False
Maybe
27.

Make steps on how you would handle workplace gossip and reduce negativity. Explain it.

4 lines