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WorksheetsTrắc nghiệm hành vi tổ chức
Total questions: 56
Worksheet time: 28mins
Which tool is used to increase self-awareness but should not be used in recruitment:
Schwartz's Values Model
MBTI Test
Big Five Personality Model
Holland's Personality-Job Fit Model
According to Maslow's Hierarchy of Needs theory, which need is a key motivator for Sarah, who is motivated to maximize her potential?
Social
Safety
Physiological
Self-Esteem
At Rolling Ball LLC, employees have the autonomy to decide which skills are necessary for them and assess their job performance. This is an example of
Job significance
Job autonomy
Clear task definition
Skill diversity
The process of attributing characteristics to others based on their classification in society is called
Social learning
Stereotyping
Halo effect
Groupthink
Groups go through various stages of development, except:
Storming
Transforming
Performing
Forming
The ability to perceive and express emotions, understand, and regulate one's own and others' emotions is
Interpersonal skills
Work attitude
HR skills
Emotional intelligence
The willingness to exert high effort to achieve organizational goals, influenced by the ability to satisfy individual needs, is:
Job satisfaction
Competence
Motivation
Attitude
The theory that the way we perceive the world depends on how we define ourselves based on the social groups we belong to is:
All of the above
Social Identity Theory
All of the above are incorrect
Perception model
Which of the following statements is true about job specialization:
Employees quickly find their work boring
It involves dividing tasks into very small, separate steps
Both (a), (b), and (c)
It creates simple, easily trainable tasks to perform
Emotional labor is more stressful when the job requires:
Intense emotional displays
Displaying emotions frequently and for extended periods
Displaying a wide range of emotions
Any of the above factors
In the EVLN model - Response to Dissatisfaction, what does the letter 'E' stand for:
End
Engineer
Exit
Explore
Choose the incorrect option: Changes aimed at enhancing efficiency can be directed towards which aspects of an organization:
Functions
Management environment
Resources
Technology
Choose the incorrect option: Individual-level factors leading to resistance to change include:
A sense of safety
Habit
Structural inertia
Economic factors
Which statement is false about power:
Leads to the internal commitment of the other party
The higher a person's power, the greater the dependence of the other person on them
Power is the ability to influence the behavior of others, making them act according to one's desires
There are both full power and potential power in a mutually dependent relationship
Which type of leadership power leads to internal commitment of employees:
Referent power
Coercive power
Legitimate power
Reward power
Choose the incorrect option: Favorable conditions for political behavior in organizations include:
Scarce resources
Changes within the organization
Transparent, clear decision-making processes
Acceptance of political behavior
Solution to limit political behavior:
Create conditions for team development of rules and regulations
Leaders act as role models
Create gaps in the organization's rules
Information systems are only shared with specific purposes
According to Hersey and Blanchard's Situational Leadership Model, what leadership style should a manager apply to an employee with competence but poor work attitude (R3):
Telling leadership style
Selling leadership style
Participating leadership style
Delegating leadership style
According to Hersey and Blanchard's Situational Leadership Model, what leadership style should a manager apply to an employee with low competence and poor work attitude (R1)
Telling leadership style
Delegating leadership style
Participating leadership style
Selling leadership style
Choose the incorrect option: The four aspects of transformational leadership style include:
Intellectual Stimulation
Coercive Power
Individualized Consideration
Inspirational Motivation
Which element hinders the effective communication process:
Receiver of information
Sender of information
Noise
Feedback
Choose the correct option:
In horizontal communication, information should be transparent to superiors
In communication with subordinates, there is no need to explain the reasons for decisions
None of the options are correct
In communication with superiors, the emphasis is on transmitting information as quickly as possible
Choose the correct option regarding interpersonal communication methods:
Communicating verbally saves time, enhances feedback, and ensures complete information content
None of the options are correct
Communicating in writing is time-consuming and does not facilitate quick feedback
Body language communication cannot express the sender's mood and emotions
True statement about relationship contracts:
Ends are closed and short-term
Subjective in nature
Primarily includes economic terms
Broad scope
Factors determining selective perception include:
Characteristics of the object (size, intensity, movement, repetition, novelty)
Perceptual context
Characteristics of the perceiver
All of the above factors
Choose the incorrect option: Processes occurring in social identity theory include:
Contrast processes
Assimilation processes
Categorization processes
Selective perception processes
According to the attribution theory, internal attribution occurs if:
Distinctiveness is high
None of the options are correct
Consistency is high
Consensus is high
The SELF - FULFILLING PROPHECY CYCLE occurs when a person's expectations about himself or herself lead to him or her acting according to those expectations:
Yes
No
The important output of Organizational Behavior at the organizational level is:
Organizational citizenship behavior
Survival and productivity
Employee motivation
Employee work attitudes
The model that defines the compatibility between personality and job is:
Holland's research
Hofstede's cultural dimensions theory
MBTI personality assessment tool
Schwartz's values model
Choose the INCORRECT answer: What conditions in an organization encourage political behavior?
No correct answer
Leaders who are sensitive to political behavior
Transitional phase of the organization
Non-transparent information flow
The process of assigning characteristics to others based on their classification in society
Learning process
Stereotyping
Halo effect
Conforming process
According to the punctuated equilibrium theory, what factor hinders group activities in the early stages of the process
Employee resistance
Ineffective leadership of the group leader
Inertia of group members
Time pressure
The ability to perceive and express emotions, understand, and regulate one's own and others' emotions is:
Interpersonal skills
Work attitude
Interpersonal skills
Emotional intelligence
Emotional labor will be more stressful when the job requires:
Intense emotional expression
Frequent and prolonged emotional display
Any of the above factors
Displaying a variety of emotions
The letter "V" in the EVLN model – Response to Dissatisfaction means:
Victory
Voice
Going
Vase
Choose the incorrect option. Organizational changes aim to enhance efficiency in which aspects of the organization:
Human resources
Management environment
Technology
Function
Choose the correct options: Motivations that lead to change in an organization
Cultural and social environment
Any external and internal factors of the organizational environment
Globalization
Technology
The statement that is incorrect about power
Leads to internal commitment of the other party
The higher a person's power, the greater the dependence of the other party on them
Both total power and potential power exist in a mutually dependent relationship
Power is about influencing the behavior of others, making them act according to one's desires
Which type of leadership power leads to internal commitment of employees:
Coercive power
Reward power
Legitimate power
Referent power
Choose the INCORRECT answer: Favorable conditions leading to political behavior in an organization:
Scarce resources
Changes within the organization
Acceptance of political behavior
Transparent and clear decision-making processes
Solutions to limit political behavior
Creating gaps in the organization's rules
Restricting information sharing to specific purposes
Facilitating team development of specific rules and regulations
Leading by example
According to Hersey and Blanchard's situational leadership model, what leadership style does a manager apply to an employee with competence but poor attitude (R3)?
Selling leadership style
Telling leadership style
Delegating leadership style
Participating leadership style
Choose the INCORRECT answer: The four dimensions of transformational leadership style include:
Individualized Consideration
Intellectual Stimulation
Inspirational Motivation
Coercive Power
Which element impedes the process of effective communication
Noise
Feedback of information
Receiver of information
Choose the correct option:
In communication with superiors, emphasis should be on transmitting information as quickly as possible
In horizontal communication, information should be transparent with superiors.
In communication with subordinates, there is no need to explain the reasons for decisions.
Choose the correct options regarding interpersonal communication methods:
Communication using body language does not convey the sender's emotions and feelings.
There are no correct options.
Written communication is time-consuming and does not facilitate quick feedback from the recipient
Verbal communication is time-efficient, enhances feedback, and ensures complete information content.
The correct statement about a relationship contract:
It has a narrow scope.
It is mostly subjective and high in subjectivity.
It mainly encompasses economic terms.
It has a short and binding end.
The selective perception factors include:
The context of perception
Characteristics of the receiver (size, intensity, frequency, novelty).
Characteristics of the target.
All of the above factors.
Choose the incorrect statement regarding the social identity theory:
The process of uniformity
The process of categorization
The process of contrast.
The process of selective perception.
According to the social identity theory, internal attribution occurs when:
Consistency is high
Distinctiveness is high.
There is no correct answer.
There is no correct answer.
Choose the correct options: The important outcome of Organizational Behavior at the organizational level includes:
Citizenship behavior
Survival and Productivity
Employee motivation
Work efficiency
The theoretical model that defines the compatibility between personality and work is:
Holland's research
MBTI personality assessment tool
Hofstede's theory of cultural dimensions
Schwartz's values model
The factors influencing the behavior of individual employees include:
Perception
Emotions
Value systems
Personality
The process of creating desired behaviors within a team involves
Organizational change
Leadership
No correct option
Motivation
Lewin's theory of three stages of change consists of 3 steps:
All the above options are correct
Resistance - Change motivation - Reduce resistance
Resistance - Change motivation - Enhance change motivation
Unfreeze - Change - Refreeze
