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WorksheetsPerformance Appraisal Test
Total questions: 105
Worksheet time: 51mins
Define Performance Appraisal. (Can choose more than 1 answer)
Requires employers to continuously set and relentlessly meet ever-higher quality, cost, delivery, and availability goals.
The process employers use to make sure employees are working toward organizational goals.
Evaluating an employee’s current and/or past performance relative to his or her performance standards.
Formal system of periodic review and evaluation of individual or team task performance.
Choose the correct determinants affecting employee performance. (Answer can be more than 1)
Employee’s knowledge
Employee rewards
Employee’s skill
Employee’s motivation
Company facilities
"Must be familiar with basic appraisal techniques"
"Must understand and avoid problems that can cripple appraisals"
(Above performance appraisal roles under whose responsibility?)
Manager
Stakeholders
HR Department
Supervisors
"The tendency for positive impressions of a person, company, brand or product in one area to positively influence one's opinion or feelings in other areas"
(Above definition belong to which ratter biases?)
Leniency Errors
Halo Effect
Severity Error
Recency Errors
Referring to picture above, which is the correct performance appraisal method?
Graphic rating scale
Forced distribution method
Alternation ranking scale
Behaviorally anchored rating scale
The objectives of performance appraisal. (Answer can be more than 1)
Measurable
Accessible
Feasible
Time-bound
This picture referring to which ratter biases or rating error?
Fatigue
Leniency Errors
Severity Error
Halo Effect
Horns Effect
"Manager or supervisor may be asked to write down answers to certain open-ended questions about performance of their subordinates."
(Which appraisal methods match with above statement?)
Essay Technique
Comparative methods
Trait rating scales
Narrative forms
Which is the purposes of the written warning? (Answer can be more than 1)
Make clear that employee was aware of the standard.
Specify deficiencies relative to the standard
To shake your employee out of bad habits
To have a helpful and constructive supervisor conduct the written warning
Help employees to defend their rating, both to their own boss and (if needed) to the courts.
Define performance management.
The process employers use to make sure employees are working toward organizational goals.
Evaluating an employee’s current and/or past performance relative to his or her performance standards
The functions of planning, organizing, directing and controlling, and use informational resources efficiently and effectively to achieve organizational goals.
As a set of activities directed at the efficient and effective utilization of resources in the pursuit of one or more goals.
Identify two (2) characteristics of effective appraisal systems:
receive top management support
low cost for organization
safe and healthy
reliable and unbiased
Below are the factors affecting employees performance EXCEPT:
employee's personality
knowledge and skills
motivation
work environment
The appraisal done is based on current performance and ignore earlier work is called as _______.
halo effect
recency effect
central tendency
prejudice and stereotyping
Fatigue happen when the appraiser's decision becomes blur due to tiredness.
true
false
What should be done by the manager for the low performance employee?
firing the low performance worker
give additional incentive for motivation
conducting interview and counselling
salary cutting for low performance worker
An appraiser method which comparing the subordinates and rank them from top to weakest performance is called _______.
trait rating scales
essay technique
comparative method
ranking technique
Below are the parties involved in performance appraisal EXCEPT:
manager
employee
customers
government
Objective setting for performance appraisal should be __________.
measurable
high
cost effective
timeless
Bias made by a manager who give high marks for a worker who has similarity with him is called as ________.
central tendency bias
halo effect
prejudice and stereotyping
recency effect
Based on performance appraisal information, manager will update __________ and ___________. Those can be used for recruiting and selecting new recruit.
job description , job organizing
job specification, job position
job description, job specification
job specification, job rotation
Which the following is NOT factor of employees' performance?
Knowledge and skills
Motivation
Work environment
Nature of job
The objectives/key performance indicators / targets established for each employee must be:
Time-bound
Measurable
Fantastic
Achievable
Understandable
Which of the following is NOT action must be taken by manager while the work is being carried out by the employee?
Monitor and supervise
Follow and observe closely
Give feedback regularly
Coach if necessary
Effective appraisal system must be:
Biased as far as possible
Receive top management commitment
Customized to the needs of the company.
Accepted by all organization members.
The benefit of a performance appraisal system is _________.
Criticized current performance by scolding workers.
Assists in identifying orientation contents.
Provides report and find employees fault.
Motivate employees by rewarding those who do well
Performance appraisal involves several parties such as:
the manager
co workers
customers
employee
The best and appropriate party for evaluating employees performance is...
colleagues
subordinates
employee
supervisor
It is time-consuming and not a popular appraisal technique. It refers to:
comparative method
force distribution method
trait rating scale
essay technique
Which of the following is an alternate term used for performance appraisal?
Quality and quantity of output
Job knowledge
Employee assessment
None of the above
Below are the factors affecting employees performance EXCEPT:
employee's pension scheme
knowledge and skills
motivation
work environment
A “______________” is a process of evaluating an employee’s performance of a job in terms of its requirements.
Performance Management
Performance analysis
Performance evaluation
Performance appraisal
Which of the below is not an objective of Performance appraisal
assessment of performance
Measuring the efficiency
maintaining organizational control
Designing Organisational goal
Performance appraisal aims at
goals of employees
Goals of organisation
both a & b
Neither a nor b
Which of the following is not an aim of performance appraisal
Personal Development
Training
work satisfaction
work deligation
__________________ is to identify the strengths and weaknesses of employees to place right men on right job.
Recruitment
Selection
feedback
Performance Appraisal
_____________________ evaluates whether human resource programs being implemented in the organization have been effective.
Survey
Exit interviews
Performance appraisal
Primary effect
Since PA is done by different managers, it gives little insight into the contribution of employees and hence does not enable in categorising employees according to their value for the organisation.
True
False
Which of the following is an alternate term used for performance appraisal?
Quality and quantity of output
Employee assessment
Job knowledge
Development
Which of these is the main purpose of employee assessment?
To effect promotions based on competence and performance
Making correct decisions
Establish job expectations
Minimising job dissatisfaction and turnover
The actual performance of an individual is measured in terms of its ________________
efficiency and effectiveness
Returns to the organisation
Business earned by him
Returns to the organisation
A “______________” is a process of evaluating an employee’s performance of a job in terms of its requirements.
Performance Management
Performance analysis
Performance evaluation
Performance appraisal
Which of the below is not an objective of Performance appraisal?
assessment of performance
Measuring the efficiency
maintaining organisational control
Designing Organisational goal
Performance appraisal aims at
goals of employees
Goals of organisation
both a & b
Neither a nor b
_____________ is not a step of performance appraisal
Communicating standards
comparing actual with standards
Discussing the results
adjusting the standards
When the actual performance of the employees are measured then it will be compared with
standard
other members
previous performance
group performance
Communicating the ________________________ to the employees is necessary so that they can perform accordingly
Rewards
standards
awards
targets
The performance Appraisal method BARS stands for
Behavioral Attitude rating system
Behavioral Attitude ranking System
Behavioral Aptitude Ranking System
Behavioral Anchored Ranking Scale
_________________ method is used to have a detailed evaluation of an employee from all the perspectives.
BARS
Assessment Center
MBO
3600 degree
Which of the following is not a Performance Appraisal Biases
Halo effect
Central Tendency
Personal Biases
Wrong survey
“If a worker has few absences, his supervisor might give him a high rating in all other areas of work” this is an example of ________________ bias in Performance Appraisal
Halo effect
Central Tendency
Personal Biases
Stereo Typing
“He is not formally dressed up in the office. He may be casual at work too!”. This is an example of ________________ bias in Performance Appraisal
Halo effect
Central Tendency
Horn effect
Stereo Typing
“A professor, with a view to play it safe, might give a class grade near the equal to B, regardless of the differences in individual performances”. This is an example of ________________ bias in Performance Appraisal
Halo effect
Central Tendency
Horn effect
Stereo Typing
The actual performance of an individual is measured in terms of its ________________
Input and output
efficiency and effectiveness
Returns to the organisation
Business earned by him
This step of performance appraisal process finds out the deviation occurred in actual performance
Fixing standards
Communication of standards
Measuring actual performance
Discuss Appraisal With The Employee
The rater is forced to answer the ready-made statements as given in the blocks of two or more, about the employees in terms of true or false. This method of performance appraisal is known as
Checklist
Forced choice
Rating scale
Forced distribution
The concept of MBO was developed by
Philip Kotler
Peter Drucker
Elton Mayo
F.W. Taylor
First Impression in a performance appraisal bias denotes ____________________
Primary effect
Halo effect
Horn effect
Stereo Typing
What is linked with performance appraisal?
Job Design
Development
Job analysis
None of the above
Which of the following is an alternate term used for performance appraisal?
Employee assessment
Quality and quantity of output
Job knowledge
None of the above
How performance appraisal can contribute to a firm's competitive advantage?
Ensures legal compliances
Minimising job dissatisfaction and turnover
Improves performance
All of the above
This is a method in which supervisor prepares a detailed description about the subordinate and it should be kept secretly and handed over to the top management?
Essay method
Confidential Report
management by objective
360 degree method
In this method, both the qualitative and quantitative aspects of an employee are evaluated.
360 DEGREE FEEDBACK
BEHAVIORALLY ANCHORED RATING SCALE (BARS)
ASSESSMENT CENTER
HUMAN RESOURCE ACCOUNTING METHOD
This is one of the traditional method of performance appraisal in which a list of statement is prepared that describes the traits and characteristics of the performance of the job
Graphic Rating scale
checklist
Ranking method
forced distribution
A “______” is a process of evaluating an employee’s performance of a job in terms of its requirements.
Performance Management
Performance analysis
Performance appraisal
Performance evaluation
Which of the below is not an objective of Performance appraisal
Assessment of performance
Measuring the efficiency
Maintaining organizational control
Designing Organisational goal
In this method, managers and employees collaborate together to identify, plan, organize, and communicate objectives.
360 DEGREE FEEDBACK
BEHAVIORALLY ANCHORED RATING SCALE (BARS)
ASSESSMENT
CENTER
MANAGEMENT BY OBJECTIVES (MBO)
It establish a rational pay structure.
job rotation
job discription
job assessment
job evaluation
Method of job analysation
ranking method
sequencial method
cluster method
none of the above
This process usually includes measuring employees’ performance and providing them with feedback regarding the level and quality of their performance.
This statement refers to:
Recruitment
Performance Appraisal
Job Analysis
Orientation
Performance Appraisal can be used into three scope of areas except:
Operational Purpose
Development Purpose
Administrative Purpose
Strategic Purpose
Which of the following is not the benefit of PA
Rewarding those who do well
Assists in identifying training needs
Provides a channel of communication
Set the company goals
While the work is being carried out by the employee, the manager must do the following things except:
Coach if necessary
Terminate employee
Monitor
Give feedback regularly
The establishment of PA must be:
Accepted by the customers
Not capable for employee to achievement
Measurable
No time bound
hich of the following is NOT the sources of employees’ information in PA
Immediate Supervisor
Surbordinates
Peers
Parents
Recency Effect is one of the
Functions of PA
Errors in PA
Effectives of PA
Methods of PA
Supervisor mostly rates workers more positively if the worker performs the functions of job according to his or her style or process as he or she does.
The statment refers to:
Leniency Tendency
Halo Effect
Horn Effect
Similar-to-me Error
The tendency for a single negative attribute to cause ratters to mark everything on the low end of the scale. One bad attribute seems to spoil the bunch.
The statement above is about:
Horn Effect
Halo Effect
Prejudice
Discrimination
Appraisal by fellow employees, compiled into a single profile for use in an interview conducted by the employee’s manager. This is means the source of employee's information in PA come from:
Subordinated
Peer
Self-evaluation
Customers
Performance appraisal that provides a description of each assessment along a scale refers to
Behaviour Anchored Rating Scale
360 Degree Feedback
Critical Incidents Method
Graphic Ranting Scale
This is methods of PA also called bell-curve rating or stacked ranking and relatively large section of the workforce fall in the middle of the distribution.
Which of following is refers to above statements:
Graphic Ranting Scale
Forced Distribution Method
Critical Incidents Method
Behaviour Anchored Rating Scale
Performance appraisal method in which a manager keeps a written record of positive and negative performance of employees throughout the performance period.
Which of following is refers to above statements:
Graphic Ranting Scale
Forced Distribution Method
Critical Incidents Method
Behaviour Anchored Rating Scale
Which method of PA shows in this picture?
Critical Incidents Method
Graphic Ranting Scale
360 Degree Feedback
Forced Distribution Method
Older adults are slow and incompetent in doing a task refers to which errors in PA.
Horn
Prejudice
Discrimination
Stereotyping
In this method, each employee is rated with another employee in the form of pairs. The number of comparisons may be calculated with the help of a formula as under.
N x (N-1) / 2
BOS
BARS
Paired comparision method
None
Which method is also known as "free form method" ?
essay method
360 degree appraisal method
self appraisal
forced choice method
Which method compares employee performance with specific behavioral examples that are anchored to numerical ratings?
BARS
MOBS
narrative appraisals
essay appraisal
Which performance appraisal is where a company evaluates how employees perform their specific duties as per their job descriptions?
MBO
BARS
psychological appraisal
essay appraisal
Which of the following isn't the subjective part of the performance appraisal?
attitude
behaviour
amount of work
friendliness
Performance appraisal serves as a base for _____
performance
promotion
training
staffing
The concept of an assessment center was introduced way back in
1910
1920
1930
1940
A common error when evaluating employee performance in which the rater does not diligently measure performance, provide feedback and document results and often cannot remember the earlier part of the performance period is called:
recency effect
halo effect
lack of diffrentiation
personal bias
How many phases or stages does 720 degree appraisal has?
4
5
6
7
Which method takes employees as assets evaluating their performance in monetary terms?
Human resource accounting method
MOB
Assessment centre method
BARS
Evaluating employee performance involves discussing strengths, weaknesses, past performance, and potential. It's a simple approach but can be affected by the Evaluator's writing skills. It can still provide helpful recommendations for improvement.
Written Essay Method
Here, a rating scale lists job characteristics, such as quality of work, and includes short definitions for each rating level, ranging from outstanding to unsatisfactory.
Graphic Rating Scale
Under this performance appraisal method, employees will be presented with specific situations or behaviours, and their performance will be rated as either high, moderate or low.
This appraisal method consists of identifying, planning and defining objectives. After establishing clear goals, employers and employees should have regular meetings to analyse progress. Which way are we describing?
In this appraisal method, the manager compiles brief examples of the employees'
good or bad performance, then use these examples to support the employee's appraisal and development needs.
In this performance appraisal method, the reviewer grades employees from best to worst to form a ranking. This is a comparative system, and a numeric result determines each employee’s position.
Multi-Person Ranking Method
__________ includes all those who work with the employee: their superiors, clients, subordinates and suppliers.
To evaluate an employee's performance comprehensively, minimize subjective bias and involve as many participants as possible.
_________ use situational exercises, workgroups, and games to evaluate employees' reactions in work-related situations and skills like problem-solving, self-assurance, and leadership.
Psychological Appraisal method
Assessment Centre
This model analyses the employee's performance according to the revenue an organisation generates from their input. To calculate this, the cost the individual represents for the company is compared to the employee's revenue.
Human resources cost accounting method
The latest trends in performance reviews involve using data analysis, ongoing evaluations, and technology as essential tools. The main focus now is on individuals and how they can achieve their goals within the company while also advancing professionally. This approach benefits both the employee and the company. The goal is to foster a work culture that values merit and encourages open communication, even informally.
Given this information, which statement is correct?
The 720-degree feedback process involves two rounds of 360-degree feedback. The first round analyses feedback and charts an action plan, while the second evaluates effectiveness and observes improvements.
True
False
An Employer has a Duty to?
Provide a Safe working environment.
Provide a clean working environment.
Provide a Ventilated working environment.
Provide a Well Lit working environment.
