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Performance Appraisal Test

Total questions: 105

Worksheet time: 51mins

Name
Class
Date
1.

Define Performance Appraisal. (Can choose more than 1 answer)

a)

Requires employers to continuously set and relentlessly meet ever-higher quality, cost, delivery, and availability goals.

b)

The process employers use to make sure employees are working toward organizational goals.

c)

Evaluating an employee’s current and/or past performance relative to his or her performance standards.

d)

Formal system of periodic review and evaluation of individual or team task performance.

2.

Choose the correct determinants affecting employee performance. (Answer can be more than 1)

a)

Employee’s knowledge

b)

Employee rewards

c)

Employee’s skill

d)

Employee’s motivation

e)

Company facilities

3.

"Must be familiar with basic appraisal techniques"


"Must understand and avoid problems that can cripple appraisals"


(Above performance appraisal roles under whose responsibility?)

a)

Manager

b)

Stakeholders

c)

HR Department

d)

Supervisors

4.

"The tendency for positive impressions of a person, company, brand or product in one area to positively influence one's opinion or feelings in other areas"


(Above definition belong to which ratter biases?)

a)

Leniency Errors

b)

Halo Effect

c)

Severity Error

d)

Recency Errors

5.

Referring to picture above, which is the correct performance appraisal method?

a)

Graphic rating scale

b)

Forced distribution method

c)

Alternation ranking scale

d)

Behaviorally anchored rating scale

6.

The objectives of performance appraisal. (Answer can be more than 1)

a)

Measurable

b)

Accessible

c)

Feasible

d)

Time-bound

7.

This picture referring to which ratter biases or rating error?

a)

Fatigue

b)

Leniency Errors

c)

Severity Error

d)

Halo Effect

e)

Horns Effect

8.

"Manager or supervisor may be asked to write down answers to certain open-ended questions about performance of their subordinates."


(Which appraisal methods match with above statement?)

a)

Essay Technique

b)

Comparative methods

c)

Trait rating scales

d)

Narrative forms

9.

Which is the purposes of the written warning? (Answer can be more than 1)

a)

Make clear that employee was aware of the standard.

b)

Specify deficiencies relative to the standard

c)

To shake your employee out of bad habits

d)

To have a helpful and constructive supervisor conduct the written warning

e)

Help employees to defend their rating, both to their own boss and (if needed) to the courts.

10.

Define performance management.

a)

The process employers use to make sure employees are working toward organizational goals.

b)

Evaluating an employee’s current and/or past performance relative to his or her performance standards

c)

The functions of planning, organizing, directing and controlling, and use informational resources efficiently and effectively to achieve organizational goals.

d)

As a set of activities directed at the efficient and effective utilization of resources in the pursuit of one or more goals.

11.

Identify two (2) characteristics of effective appraisal systems:

a)

receive top management support

b)

low cost for organization

c)

safe and healthy

d)

reliable and unbiased

12.

Below are the factors affecting employees performance EXCEPT:

a)

employee's personality

b)

knowledge and skills

c)

motivation

d)

work environment

13.

The appraisal done is based on current performance and ignore earlier work is called as _______.

a)

halo effect

b)

recency effect

c)

central tendency

d)

prejudice and stereotyping

14.

Fatigue happen when the appraiser's decision becomes blur due to tiredness.

a)

true

b)

false

15.

What should be done by the manager for the low performance employee?

a)

firing the low performance worker

b)

give additional incentive for motivation

c)

conducting interview and counselling

d)

salary cutting for low performance worker

16.

An appraiser method which comparing the subordinates and rank them from top to weakest performance is called _______.

a)

trait rating scales

b)

essay technique

c)

comparative method

d)

ranking technique

17.

Below are the parties involved in performance appraisal EXCEPT:

a)

manager

b)

employee

c)

customers

d)

government

18.

Objective setting for performance appraisal should be __________.

a)

measurable

b)

high

c)

cost effective

d)

timeless

19.

Bias made by a manager who give high marks for a worker who has similarity with him is called as ________.

a)

central tendency bias

b)

halo effect

c)

prejudice and stereotyping

d)

recency effect

20.

Based on performance appraisal information, manager will update __________ and ___________. Those can be used for recruiting and selecting new recruit.

a)

job description , job organizing

b)

job specification, job position

c)

job description, job specification

d)

job specification, job rotation

21.

Which the following is NOT factor of employees' performance?

a)

Knowledge and skills

b)

Motivation

c)

Work environment

d)

Nature of job

22.

The objectives/key performance indicators / targets established for each employee must be:

a)

Time-bound

b)

Measurable

c)

Fantastic

d)

Achievable

e)

Understandable

23.

Which of the following is NOT action must be taken by manager while the work is being carried out by the employee?

a)

Monitor and supervise

b)

Follow and observe closely

c)

Give feedback regularly

d)

Coach if necessary

24.

Effective appraisal system must be:

a)

Biased as far as possible

b)

Receive top management commitment

c)

Customized to the needs of the company.

d)

Accepted by all organization members.

25.

The benefit of a performance appraisal system is _________.

a)

Criticized current performance by scolding workers.

b)

Assists in identifying orientation contents.

c)

Provides report and find employees fault.

d)

Motivate employees by rewarding those who do well

26.

Performance appraisal involves several parties such as:

a)

the manager

b)

co workers

c)

customers

d)

employee

27.

The best and appropriate party for evaluating employees performance is...

a)

colleagues

b)

subordinates

c)

employee

d)

supervisor

28.

It is time-consuming and not a popular appraisal technique. It refers to:

a)

comparative method

b)

force distribution method

c)

trait rating scale

d)

essay technique

29.

Which of the following is an alternate term used for performance appraisal?

a)

Quality and quantity of output

b)

Job knowledge

c)

Employee assessment

d)

None of the above

30.

Below are the factors affecting employees performance EXCEPT:

a)

employee's pension scheme

b)

knowledge and skills

c)

motivation

d)

work environment

31.

A “______________” is a process of evaluating an employee’s performance of a job in terms of its requirements.

a)

Performance Management

b)

Performance analysis

c)

Performance evaluation

d)

Performance appraisal

32.

Which of the below is not an objective of Performance appraisal

a)

assessment of performance

b)

Measuring the efficiency

c)

maintaining organizational control

d)

Designing Organisational goal

33.

Performance appraisal aims at

a)

goals of employees

b)

Goals of organisation

c)

both a & b

d)

Neither a nor b

34.

Which of the following is not an aim of performance appraisal

a)

Personal Development

b)

Training

c)

work satisfaction

d)

work deligation

35.

__________________ is to identify the strengths and weaknesses of employees to place right men on right job.

a)

Recruitment

b)

Selection

c)

feedback

d)

Performance Appraisal

36.

_____________________ evaluates whether human resource programs being implemented in the organization have been effective.

a)

Survey

b)

Exit interviews

c)

Performance appraisal

d)

Primary effect

37.

Since PA is done by different managers, it gives little insight into the contribution of employees and hence does not enable in categorising employees according to their value for the organisation.

a)

True

b)

False

38.

Which of the following is an alternate term used for performance appraisal?

a)

Quality and quantity of output

b)

Employee assessment

c)

Job knowledge

d)

Development

39.

Which of these is the main purpose of employee assessment?

a)

To effect promotions based on competence and performance

b)

Making correct decisions

c)

Establish job expectations

d)

Minimising job dissatisfaction and turnover

40.

The actual performance of an individual is measured in terms of its ________________

a)

efficiency and effectiveness

b)

Returns to the organisation

c)

Business earned by him

d)

Returns to the organisation

41.

A “______________” is a process of evaluating an employee’s performance of a job in terms of its requirements.

a)

Performance Management

b)

Performance analysis

c)

Performance evaluation

d)

Performance appraisal

42.

Which of the below is not an objective of Performance appraisal?

a)

assessment of performance

b)

Measuring the efficiency

c)

maintaining organisational control

d)

Designing Organisational goal

43.

Performance appraisal aims at

a)

goals of employees

b)

Goals of organisation

c)

both a & b

d)

Neither a nor b

44.

_____________ is not a step of performance appraisal

a)

Communicating standards

b)

comparing actual with standards

c)

Discussing the results

d)

adjusting the standards

45.

When the actual performance of the employees are measured then it will be compared with

a)

standard

b)

other members

c)

previous performance

d)

group performance

46.

Communicating the ________________________ to the employees is necessary so that they can perform accordingly

a)

Rewards

b)

standards

c)

awards

d)

targets

47.

The performance Appraisal method BARS stands for

a)

Behavioral Attitude rating system

b)

Behavioral Attitude ranking System

c)

Behavioral Aptitude Ranking System

d)

Behavioral Anchored Ranking Scale

48.

_________________ method is used to have a detailed evaluation of an employee from all the perspectives.

a)

BARS

b)

Assessment Center

c)

MBO

d)

3600 degree

49.

Which of the following is not a Performance Appraisal Biases

a)

Halo effect

b)

Central Tendency

c)

Personal Biases

d)

Wrong survey

50.

“If a worker has few absences, his supervisor might give him a high rating in all other areas of work” this is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Personal Biases

d)

Stereo Typing

51.

“He is not formally dressed up in the office. He may be casual at work too!”. This is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Horn effect

d)

Stereo Typing

52.

“A professor, with a view to play it safe, might give a class grade near the equal to B, regardless of the differences in individual performances”. This is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Horn effect

d)

Stereo Typing

53.

The actual performance of an individual is measured in terms of its ________________

a)

Input and output

b)

efficiency and effectiveness

c)

Returns to the organisation

d)

Business earned by him

54.

This step of performance appraisal process finds out the deviation occurred in actual performance

a)

Fixing standards

b)

Communication of standards

c)

Measuring actual performance

d)

Discuss Appraisal With The Employee

55.

The rater is forced to answer the ready-made statements as given in the blocks of two or more, about the employees in terms of true or false. This method of performance appraisal is known as

a)

Checklist

b)

Forced choice

c)

Rating scale

d)

Forced distribution

56.

The concept of MBO was developed by

a)

Philip Kotler

b)

Peter Drucker

c)

Elton Mayo

d)

F.W. Taylor

57.

First Impression in a performance appraisal bias denotes ____________________

a)

Primary effect

b)

Halo effect

c)

Horn effect

d)

Stereo Typing

58.

What is linked with performance appraisal?

a)

Job Design

b)

Development

c)

Job analysis

d)

None of the above

59.

Which of the following is an alternate term used for performance appraisal?

a)

Employee assessment

b)

Quality and quantity of output

c)

Job knowledge

d)

None of the above

60.

How performance appraisal can contribute to a firm's competitive advantage?

a)

Ensures legal compliances

b)

Minimising job dissatisfaction and turnover

c)

Improves performance

d)

All of the above

61.

This is a method in which supervisor prepares a detailed description about the subordinate and it should be kept secretly and handed over to the top management?

a)

Essay method

b)

Confidential Report

c)

management by objective

d)

360 degree method

62.

In this method, both the qualitative and quantitative aspects of an employee are evaluated.

a)

360 DEGREE FEEDBACK

b)

BEHAVIORALLY ANCHORED RATING SCALE (BARS)

c)

ASSESSMENT CENTER

d)

HUMAN RESOURCE ACCOUNTING METHOD

63.

This is one of the traditional method of performance appraisal in which a list of statement is prepared that describes the traits and characteristics of the performance of the job

a)

Graphic Rating scale

b)

checklist

c)

Ranking method

d)

forced distribution

64.

A “______” is a process of evaluating an employee’s performance of a job in terms of its requirements.

a)

Performance Management

b)

Performance analysis

c)

Performance appraisal

d)

Performance evaluation

65.

Which of the below is not an objective of Performance appraisal

a)

Assessment of performance

b)

Measuring the efficiency

c)

Maintaining organizational control

d)

Designing Organisational goal

66.

In this method, managers and employees collaborate together to identify, plan, organize, and communicate objectives.

a)

360 DEGREE FEEDBACK

b)

BEHAVIORALLY ANCHORED RATING SCALE (BARS)

c)

ASSESSMENT

CENTER

d)

MANAGEMENT BY OBJECTIVES (MBO)

67.

It establish a rational pay structure.

a)

job rotation

b)

job discription

c)

job assessment

d)

job evaluation

68.

Method of job analysation

a)

ranking method

b)

sequencial method

c)

cluster method

d)

none of the above

69.

This process usually includes measuring employees’ performance and providing them with feedback regarding the level and quality of their performance.

This statement refers to:

a)

Recruitment

b)

Performance Appraisal

c)

Job Analysis

d)

Orientation

70.

Performance Appraisal can be used into three scope of areas except:

a)

Operational Purpose

b)

Development Purpose

c)

Administrative Purpose

d)

Strategic Purpose

71.

Which of the following is not the benefit of PA

a)

Rewarding those who do well

b)

Assists in identifying training needs

c)

Provides a channel of communication

d)

Set the company goals

72.

While the work is being carried out by the employee, the manager must do the following things except:

a)

Coach if necessary

b)

Terminate employee

c)

Monitor

d)

Give feedback regularly

73.

The establishment of PA must be:

a)

Accepted by the customers

b)

Not capable for employee to achievement

c)

Measurable

d)

No time bound

74.

hich of the following is NOT the sources of employees’ information in PA

a)

Immediate Supervisor

b)

Surbordinates

c)

Peers

d)

Parents

75.

Recency Effect is one of the

a)

Functions of PA

b)

Errors in PA

c)

Effectives of PA

d)

Methods of PA

76.

Supervisor mostly rates workers more positively if the worker performs the functions of job according to his or her style or process as he or she does.

The statment refers to:

a)

Leniency Tendency

b)

Halo Effect

c)

Horn Effect

d)

Similar-to-me Error

77.

The tendency for a single negative attribute to cause ratters to mark everything on the low end of the scale. One bad attribute seems to spoil the bunch.

The statement above is about:

a)

Horn Effect

b)

Halo Effect

c)

Prejudice

d)

Discrimination

78.

Appraisal by fellow employees, compiled into a single profile for use in an interview conducted by the employee’s manager. This is means the source of employee's information in PA come from:

a)

Subordinated

b)

Peer

c)

Self-evaluation

d)

Customers

79.

Performance appraisal that provides a description of each assessment along a scale refers to

a)

Behaviour Anchored Rating Scale

b)

360 Degree Feedback

c)

Critical Incidents Method

d)

Graphic Ranting Scale

80.

This is methods of PA also called bell-curve rating or stacked ranking and relatively large section of the workforce fall in the middle of the distribution.

Which of following is refers to above statements:

a)

Graphic Ranting Scale

b)

Forced Distribution Method

c)

Critical Incidents Method

d)

Behaviour Anchored Rating Scale

81.

Performance appraisal method in which a manager keeps a written record of positive and negative performance of employees throughout the performance period.

Which of following is refers to above statements:

a)

Graphic Ranting Scale

b)

Forced Distribution Method

c)

Critical Incidents Method

d)

Behaviour Anchored Rating Scale

82.

Which method of PA shows in this picture?

a)

Critical Incidents Method

b)

Graphic Ranting Scale

c)

360 Degree Feedback

d)

Forced Distribution Method

83.

Older adults are slow and incompetent in doing a task refers to which errors in PA.

a)

Horn

b)

Prejudice

c)

Discrimination

d)

Stereotyping

84.

In this method, each employee is rated with another employee in the form of pairs. The number of comparisons may be calculated with the help of a formula as under.

N x (N-1) / 2

a)

BOS

b)

BARS

c)

Paired comparision method

d)

None

85.

Which method is also known as "free form method" ?

a)

essay method

b)

360 degree appraisal method

c)

self appraisal

d)

forced choice method

86.

Which method compares employee performance with specific behavioral examples that are anchored to numerical ratings?

a)

BARS

b)

MOBS

c)

narrative appraisals

d)

essay appraisal

87.

Which performance appraisal is where a company evaluates how employees perform their specific duties as per their job descriptions?

a)

MBO

b)

BARS

c)

psychological appraisal

d)

essay appraisal

88.

Which of the following isn't the subjective part of the performance appraisal?

a)

attitude

b)

behaviour

c)

amount of work

d)

friendliness

89.

Performance appraisal serves as a base for _____

a)

performance

b)

promotion

c)

training

d)

staffing

90.

The concept of an assessment center was introduced way back in

a)

1910

b)

1920

c)

1930

d)

1940

91.

A common error when evaluating employee performance in which the rater does not diligently measure performance, provide feedback and document results and often cannot remember the earlier part of the performance period is called:

a)

recency effect

b)

halo effect

c)

lack of diffrentiation

d)

personal bias

92.

How many phases or stages does 720 degree appraisal has?

a)

4

b)

5

c)

6

d)

7

93.

Which method takes employees as assets evaluating their performance in monetary terms?

a)

Human resource accounting method

b)

MOB

c)

Assessment centre method

d)

BARS

94.

Evaluating employee performance involves discussing strengths, weaknesses, past performance, and potential. It's a simple approach but can be affected by the Evaluator's writing skills. It can still provide helpful recommendations for improvement.

a)

Written Essay Method

b)
360 Degree Feedback Method
c)
Management by Objectives Method
d)
Behaviorally Anchored Rating Scales Method
95.

Here, a rating scale lists job characteristics, such as quality of work, and includes short definitions for each rating level, ranging from outstanding to unsatisfactory.

a)
360-Degree Feedback
b)

Graphic Rating Scale

c)
Management by Objectives (MBO)
d)
Critical Incident Technique
96.

Under this performance appraisal method, employees will be presented with specific situations or behaviours, and their performance will be rated as either high, moderate or low.

a)
360-Degree Feedback
b)
Behaviorally Anchored Rating Scales (BARS)
c)
Management by Objectives (MBO)
d)
Critical Incident Technique
97.

This appraisal method consists of identifying, planning and defining objectives. After establishing clear goals, employers and employees should have regular meetings to analyse progress. Which way are we describing?

a)
360 Degree Feedback
b)
Management by Objectives
c)
Behaviorally Anchored Rating Scales
d)
Critical Incident Technique
98.

In this appraisal method, the manager compiles brief examples of the employees'

good or bad performance, then use these examples to support the employee's appraisal and development needs.

a)
360-Degree Feedback
b)
Critical Incident Method
c)
Management by Objectives
d)
Behaviorally Anchored Rating Scales
99.

In this performance appraisal method, the reviewer grades employees from best to worst to form a ranking. This is a comparative system, and a numeric result determines each employee’s position.

a)
360-Degree Feedback
b)

Multi-Person Ranking Method

c)
Critical Incident Method
d)
Behaviorally Anchored Rating Scales
100.

__________ includes all those who work with the employee: their superiors, clients, subordinates and suppliers.

To evaluate an employee's performance comprehensively, minimize subjective bias and involve as many participants as possible.

a)
360-Degree Feedback
b)
Management by Objectives
c)
Behaviorally Anchored Rating Scales
d)
Critical Incident Method
101.

_________ use situational exercises, workgroups, and games to evaluate employees' reactions in work-related situations and skills like problem-solving, self-assurance, and leadership.

a)

Psychological Appraisal method

b)

Assessment Centre

c)
360-Degree Feedback
d)
Behaviourally Anchored Rating Scales
102.

This model analyses the employee's performance according to the revenue an organisation generates from their input. To calculate this, the cost the individual represents for the company is compared to the employee's revenue.

a)
Cost Performance Model
b)
Revenue Performance Model
c)
Input-Output Model
d)

Human resources cost accounting method

103.

The latest trends in performance reviews involve using data analysis, ongoing evaluations, and technology as essential tools. The main focus now is on individuals and how they can achieve their goals within the company while also advancing professionally. This approach benefits both the employee and the company. The goal is to foster a work culture that values merit and encourages open communication, even informally.

Given this information, which statement is correct?

a)
Performance reviews are now based on personal opinions and annual reviews
b)
Performance reviews now focus on the use of technology, data analysis, and ongoing reviews
c)
Performance reviews are now based on the number of hours worked
d)
Performance reviews are now based on the number of tasks completed
104.

The 720-degree feedback process involves two rounds of 360-degree feedback. The first round analyses feedback and charts an action plan, while the second evaluates effectiveness and observes improvements.

a)

True

b)

False

105.

An Employer has a Duty to?

a)

Provide a Safe working environment.

b)

Provide a clean working environment.

c)

Provide a Ventilated working environment.

d)

Provide a Well Lit working environment.