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WorksheetsPLANNING AND PREPARING FOR MAINTAINANCE
Total questions: 10
Worksheet time: 5mins
What is troubleshooting?
Troubleshooting is an approach to locate the cause of faults in a computer system.
Troubleshooting involves randomly changing computer settings.
Troubleshooting is a type of software.
Troubleshooting is unrelated to computer systems.
Why is knowledge of computer concepts important for a computer technician?
The approach to solving a problem may rely heavily on the technician's own knowledge.
Computer concepts have no relevance to a computer technician's job.
Technicians should rely on online resources for all information.
Technicians are not expected to have any computer knowledge.
What is preventive maintenance?
Preventive maintenance is the regular and systematic inspection, cleaning, and replacement of worn parts.
Preventive maintenance involves replacing parts only when they fail.
Preventive maintenance is unrelated to computer systems.
Preventive maintenance is only about software updates.
What is the purpose of backing up data?
Backing up data is creating a copy of data on an external media to prevent data loss.
Data backup is done to save space on the computer.
Data backup is unnecessary in modern computer systems.
Backing up data is a way to permanently delete data.
What should you do if you are unsure whether a backup has been done?
Continue with troubleshooting activities on a client's computer.
Halt all troubleshooting activities until the backup status is confirmed.
Ignore the backup status and proceed with maintenance.
Inform the client and proceed as usual.
Why is it important to remove dust from the power supply during hardware maintenance?
To improve the aesthetics of the computer.
To prevent overheating and ensure proper functioning.
Dust in the power supply doesn't affect performance.
Dust removal is unnecessary in hardware maintenance.
All are examples of Software Maintenance, except:
Review and check security updates.
Scan hard drives.
Remove dust from fans.
Update anti-virus files.
True or False: A device exposed to a dusty environment site would need more maintenance as compared to an office environment.
True
False
True or False: High-traffic networks would require more extensive scanning and removal of malicious software and unwanted files.
True
False
Why is preventive maintenance done?
To save money and time
To prevent failure of parts, materials, and systems.
To ensure minimal system failure.
All of the Above.
