WorksheetsIntro To Auto Collision Repair
Total questions: 31
Worksheet time: 8hrs 45mins
Name
Class
Date
1.
YOUR NAME:
4 lines
2.
A "specialty shop" will typically deal with _____________ type work. (CHOOSE ONE)
a)
Dealer
b)
Insurance
c)
Custom
d)
Warranty
3.
The "insurance estimator" identifies the necessary work and prices out ______________.
(CHOOSE ONE)
a)
the work needed
b)
a rental
c)
new tires
d)
All of the above
4.
Shops with ____________ Certifications may actually be promoted by the manufacturer.
(CHOOSE ONE)
a)
Aftermarket
b)
Welding
c)
OEM
d)
All of the above
5.
How can you pass the test attain an ASE Certification?(CHOOSE ONE)
a)
Attend an ASE Class
b)
Use your own experience/ knowledge
c)
Have ASE come train your shop and train you
d)
None of the above
6.
A(n) _____________ is an example of a "Body Repair Support Position" (CHOOSE ONE)
a)
Painter
b)
Detailer
c)
Insurance adjuster
d)
All of the above
7.
A "Dealership Shop" will typically deal with _____________ & ___________ type of work.
(CHOOSE TWO)
a)
Paint Jobs
b)
Collision
c)
Custom
d)
Warranty
8.
"Minor damages" are categorized by affecting ___________________________ .
(CHOOSE ONE)
a)
All of the panels
b)
A couple/ few panels
c)
Rusted panels
d)
Structural panels
9.
Why is scanning a vehicle before repairs, during repairs and after repairs necessary?
(CHOOSE ONE)
a)
It allows you to bill the insurance
b)
It identifies all possible problems with the car
c)
It fixes all of the problems with the car
d)
None of the above
10.
How do you attain/ re-certify an I-CAR certification?
CHOOSE ALL THAT APPLY
a)
Attend a class and pass a test.
b)
Take and pass a test at a testing facility
c)
Request one via email
d)
Have I-CAR train your shop.
e)
None of the above
11.
Mechanical repairs in a body shop can include repairs to __________ & __________ that were damaged in an accident.
(CHOOSE TWO)
a)
Radiator
b)
Bumper cover
c)
Windsheild
d)
Exhaust system
12.
True or False (CHOOSE ONE)
A "reassembly technician" gets vehicles ready to be painted
a)
True
b)
False
13.
True or False (CHOOSE ONE)
LKQ Parts always cost less than new parts
a)
True
b)
False
14.
True or False (CHOOSE ONE)
Liability insurance pays for all the damages from a loss
a)
True
b)
False
15.
True or False (CHOOSE ONE)
A "production job" is considered "hands-on"
a)
True
b)
False
16.
True or False (CHOOSE ONE)
"Remanufactured parts" are new parts
a)
True
b)
False
17.
Technician A says that an estimate is a guess at how much a repair will cost
Technician B says that an estimate should be itemized and account for all the needed repairs and procedures.
Who is correct?
a)
Technician A
b)
Technician B
c)
Both Technicians
d)
Neither Technician
18.
Technician A says that Total loss vehicles are sometimes bought by rebuilders
Technician B says that Total loss vehicles are always repaired to the highest standard.
Who is correct?
a)
Technician A
b)
Technician B
c)
Both Technicians
d)
Neither Technician
19.
Technician A says that OEM replacement parts are typically built along side the parts actually used on the production line for new cars.
Technician B says that OEM parts are typically bought through that brands dealership.
Who is correct?
a)
Technician A
b)
Technician B
c)
Both Technicians
d)
Neither Technician
20.
Technician A says that you can save money using aftermarket parts on a repair.
Technician B says that you should check the quality of the of aftermarket parts before using them on a repair.
Who is correct?
a)
Technician A
b)
Technician B
c)
Both Technicians
d)
Neither Technician
21.
Technician A says that a DRP Shop must maintain an honest and trusting relationship with the insurance carrier.
Technician B says that an insurance company will trust the shop and never audit or inspect their work
Who is correct?
a)
Technician A
b)
Technician B
c)
Both Technicians
d)
Neither Technician
22.
Answer in your own words using complete sentences:
Describe the main difference between a "Production" and a "Non-Production" job.
4 lines
23.
Answer in your own words using complete sentences:
Describe some reasons why a shop might choose to do Collision repair work vs Custom work?
4 lines
24.
Answer in your own words using complete sentences:
Why might a shop want to be OEM certified?
4 lines
25.
Answer in your own words using complete sentences:
Describe the sort of work and types of cars a Specialty Shop would be working on.
4 lines
26.
Answer in your own words using complete sentences: Describe the sort of work and types of cars a Dealership Shop would be working on.
4 lines
27.
Answer in your own words using complete sentences:
Describe some of the benefits of owning a Franchise Shop.
4 lines
28.
Answer in your own words using complete sentences:
Describe some of the benefits of owning an Independent Shop.
4 lines
29.
Answer in your own words using complete sentences:
Describe 3 things you'd be responsible for if you worked in the Prep & Refinish department in a body shop.
4 lines
30.
Answer in your own words using complete sentences:
Describe why it's important to ensure employees are trained on new technology.
4 lines
31.
Answer in your own words using complete sentences:
IMAGINE: You just won the lottery and you are opening up a new body shop of your own.
Answer the following 3 questions:
▪ What type of shop would you own?
▪ What sort of work would you do and why?
▪ Why did you choose this type of shop?
This question is worth 13 points.
4 lines
100 %
