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WorksheetsEmpathy
Total questions: 16
Worksheet time: 29mins
Which one should NOT be the interviewee if your target user is children.
Parents
Children
Doctor
Teacher
Which one of the followings the recomended creativity tool in the emphaty phase?
Fish Bone Diagram
Comparison table
Perceptual Map
Emphaty Map
Emphaty is the _________ phase in the Design Thinking Process
1st
2nd
3rd
4th
Which one is NOT the importance of emphaty
Help us to build better relationship
Help us have better and meaningful conversation
Help us to connect people at higher level
Help us to get promoted quickly
Usually to maximised our insight usually we will apply _________
Mix Method
Quantitative method
Qualitative method
Which of the statement show emphaty
"I understand your frustration but there is nothing we can do"
"It must be hard trying to stick to a budget"
I understand your frustration, I try to stick to a budget at home as well"
"Dont you plan ahead before signing to a service"
Sympathy and emphaty are the same expression?
True
False
Ali: Hi, how are you Mia?
Mia: Hi, I worried for my exams!
Ali: Me too, even I am worried!
What is this act called?
Emphaty
Sympathy
Compassion
If a person is worried and another person comes and he also start to worried.
What is this known as?
Empathy
Sympathy
Compassion
Which of the following terms refers to our capacity to put ourselves in another person's shoes and feel what they feel?
Sympathy
Empathy
Compassion
Altruism
Which of the following terms refers to the capacity to understand another's emotional experience and the desire to do something to actively alleviate another's suffering
Sympathy
Empathy
Compassion
Altruism
Compassion can be thought of as which of the following?
Sympathy plus sorrow
Empathy plus sympathy
Empathy plus the desire to act
Sympathy plus the desire to act
Your Empathy Map should capture
What the user says and does
What the user thinks and feels
What the user will do in the future
What the user would like you to capture
Ability to understand other person's emotion and respond appropriately.
Which one of the followings describe the BEST type of Empathy?
Affective Empathy
Somatic Empathy
Cognitive Empathy
Experiencing what other people feel
For example; you might start to cry if you see your friend crying.
Which one of the following describes the BEST type of Empathy?
Affective Empathy
Somatic Empathy
Cognitive Empathy
Ability to understand someone's respond to a situation
Which one of the following describes the BEST type of Empathy?
Affective Empathy
Somatic Empathy
Cognitive Empathy
