WorksheetsDECA - Finance Exam // Practice 1
Total questions: 20
Worksheet time: 10mins
Which of the following is an example of a policy that's influenced by environmental law:
A. Medicine must be approved to be marketed to the public.
B. In many places, seatbelts are required by the government.
C. Drinking water must meet state, provincial, and federal quality standards.
D. Drivers must obey posted speed limits.
A primary responsibility of administrative law is to
A. establish congressional/parliamentary committees.
B. interpret constitutional laws.
C. overturn lower courts' decisions.
D. enforce agency regulations.
A public corporation's board of directors has the fiduciary responsibility to ensure that the company makes decisions that protect the financial interests of
A. board members.
B. all shareholders.
C. the community at large.
D. government entities.
Several months ago, Erin convinced Sebastian to invest in her new business that sells health supplements. Erin promised that Sebastian would receive a 10% return on his investment every month. Since investing in Erin's company, though, Sebastian hasn't earned any money on his investment. Instead, Erin seems to have used his investment to financially reward earlier investors. Which type of investment scheme does this example most likely describe?
A. Ponzi scheme
B. Prime bank scheme
C. Annuities scam
D. Predatory lending
Which of the following is a tax-deductible gift:
A. Inherited items
B. Stocks
C. Charitable donation
D. Vacation home
The Frank and Fitzer Corporation pays federal and state income tax on its earnings. Its stockholders also pay taxes on any dividends that they receive from the company. Frank and Fitzer's earnings are subject to __________ taxation.
A. proportional
B. regressive
C. double
D. progressive
A financial institution fails to comply with an important government regulation. The financial institution will most likely
A. get a better reputation.
B. pay a fine.
C. gain new business.
D. avoid an audit.
Which of the following is a benefit of using technology in compliance:
A. Less need for procedures and policies
B. Better risk management
C. Lower cost of implementing compliance
D. Decreased transparency
Megan is working with a group member who's explaining her part of a project. Megan wants to make sure her group member knows she's listening, so she says things like, “I see,” “uh-huh,” and “I understand.” Which active listening skill is Megan demonstrating?
A. Paraphrasing the message to test her understanding
B. Collecting all the information possible
C. Repeating critical information
D. Using a verbal acknowledgment response
Which of the following is an example of an informational message geared toward an external audience:
A. An inventory report
B. An office calendar
C. An employee handbook
D. A print advertisement
To contribute to a discussion in a useful way, you should avoid
A. blurting out statements without thinking.
B. talking about what's on your mind.
C. stating opinions and stick to the facts.
D. paying attention when others are speaking.
An employee with a prominent company position regularly uses offensive language criticizing government leaders in his personal social media posts. He is putting his company at risk of
A. higher corporate taxation rates.
B. developing a social media footprint.
C. developing a negative public image.
D. being prosecuted for defamation.
What is a guideline for employees to follow in handling customer inquiries?
A. Try to make a sale while you're answering each inquiry
B. Make sure you clearly understand customers' inquiries
C. Don't try to handle inquiries when you are busy with a sale
D. Spend as little time as possible answering customers' inquiries
Handling customer complaints may allow a business to
A. gather more accurate product and marketing information.
B. expand its facilities.
C. learn inside information about its competitors.
D. afford raises for all of its employees.
Anna, the Bank Plus customer relationship manager, recently developed and implemented a new customer relationship strategy across the organization. The strategy emphasizes better understanding of customer needs. Anna also developed a recognition program to reward employees for delivering quality customer service. Which of the following is most likely to be Anna's primary goal in implementing the new strategy:
A. Promoting the bank's new products and services
B. Publicly recognizing outstanding bank employees
C. Developing stronger long-term customer relationships
D. Reducing the number of forms new customers must fill out
Catherine has been Trevor's financial planner for 10 years. Because Trevor feels that Catherine has his best interests in mind and keeps him updated on his investments, he told several of his friends and colleagues about Catherine's expertise and recommended that they make appointments with her to discuss their financial plans. The benefit to Catherine in this situation is that she
A. received referrals from an existing client.
B. gained a positive reputation through social media applications.
C. obtained recognition from her colleagues.
D. earned a sizable commission from Trevor's investments.
The Middleton Company uses customer relationship management (CRM) software to categorize customers by their sales-dollar volume over a specific period of time. In this situation, the Middleton Company is using __________ analytics to segment customers.
A. differed
B. profitability
C. product
D. demographic
Which of the following statements about economic resources is true:
A. As human resources become limited, natural resources and capital goods become limited.
B. As capital goods and natural resources become limited, human resources become limited.
C. As capital goods and human resources become limited, natural resources become limited.
D. As natural and human resources become limited, capital goods become limited.
A business periodically moves its employees from one department to another to perform different tasks, which helps boost employee morale and combat boredom. This is an example of
A. task specialization.
B. task interdependency.
C. job rotation.
D. job security.
The connection between the social responsibility of a business and the community in which the
operates is that the business's social responsibility __________ the community.
A. targets the area outside
B. targets only
C. has an effect on
D. depends upon
