WorksheetsIntroduction to Correspondence
Total questions: 10
Worksheet time: 5mins
What is 'netiquette'?
A. The proper ways of using the internet
B. The skill of writing in an online environment
C. The awareness of the long-term impact of online writing
D. All of the above
What is correspondence writing?
A. A written exchange of messages between two parties
B. A formal way of communication in a professional context
C. A way to express ideas and build relationships
D. All of the above
Which language functions can be used in a real-world scenario of correspondence writing?
A. Making requests
B. Giving information
C. Making complaints
D. All of the above
Which phrase can be used to make a request?
A. Would it be possible for you...?
B. I am really sorry to hear that but I feel unsatisfied...
C. I would like to lodge a complaint about...
D. Thank you for the offer/invitation
Which phrase can be used to make a complaint?
A. I would like to formally invite you...
B. I am writing to express my dissatisfaction regarding to...
C. I hope you can consider this request...
D. I would like to file a formal complaint about...
Which phrase can be used to invite someone?
A. I am writing to formally invite you...
B. I would like to lodge a complaint about...
C. I would humbly request for your kind assistance...
D. I hope you can consider this request...
Why is it important to convey professionalism and respect in online writing?
A. To avoid public embarrassment
B. To maintain a good reputation
C. To show respect to the intended audience
D. All of the above
Which greeting can be used in a professional email?
A. Dear Sir/Madam
B. I hope you are doing well
C. To whom it may concern
D. All of the above
Which phrase can be used to describe a situation in correspondence writing?
A. I am writing to provide an overview of the situation regarding to...
B. I would like to advise you on...
C. This is due to...
D. From my perspective...
Which phrase can be used to give reasons in correspondence writing?
A. I would like to advise you on...
B. The idea behind this situation...
C. From my perspective...
D. I would like to elaborate more about...
