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WorksheetsConsumer Rights Law
Total questions: 12
Worksheet time: 11mins
Name
Class
Date
1.
1. If you bring back a jumper you bought three days ago because you don’t like the colour, does the shop have to give you a refund?
a)
Yes
b)
No
2.
If a table lamp is priced at £9.99 when it should have been £39.99, does the trader have to sell it to you at the lower price?
a)
Yes
b)
No
3.
If you buy four concert tickets on your credit card totalling £100, does the card provider have to get your money back if the ticket promoter fails to send you the tickets?
a)
Yes
b)
No
4.
Does the Consumer Rights Act 2015 apply to the sale of a fresh cream cake?
a)
Yes
b)
No
5.
Does the Consumer Rights Act 2015 apply to the purchase of a seaside apartment?
a)
Yes
b)
No
6.
Does the Consumer Rights Act 2015 give you any rights if a downloaded computer game has glitches?
a)
Yes
b)
No
7.
Does the Consumer Rights Act 2015 give you any rights if your hairdresser cuts your hair too short?
a)
Yes
b)
No
8.
Do you have any rights if your two year old laptop starts crashing outside of the 12 month warranty period?
a)
Yes
b)
No
9.
How long does the law give you to make a complaint about faulty goods under the previous Sale of Goods Act 1979 and the new Consumer Rights Act 2015?
a)
28 days
b)
6 months
c)
3 years
d)
6 years
10.
By law, a web retailer must give you how long to cancel your order and get a full refund if you change your mind about wanting goods or services?
a)
7 days
b)
14 days
c)
28 days
d)
None
11.
What are the three standards that all products must meet under the Consumer Rights Act?
4 lines
12.
Who is responsible for resolving any issues with a product or service under the Consumer Rights Act?
4 lines
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