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All brands overview 1

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

How many save attempts we need to offer to a customer requesting cancelation?

a)

0

b)

1

c)

2

d)

3

2.

In the FIRST save attempt we need to:

(a)  

3.

What should we offer in the SECOND save attempt?

a)

Snooze

b)

Segmentation

c)

Regular offer

d)

Segmentation, and if it's already used on the previous 90days we should offer the regular offer

4.

We should only offer to snooze or pause the membership for 3 months during:

a)

The skipping period between the 1st and the 5th

b)

On the 3rd save attempt

c)

If I fell the member will like to pause

d)

On the 1st save attempt

5.

Which brand will charge $59.95 on the 6th of the month is the member does not skip?

a)

FL

b)

JF

c)

YT

d)

SXF

e)

SD

6.

Which is the return and exchange time frame for FL?

a)

120 DAYS

b)

30 DAYS

c)

90 DAYS

d)

60 DAYS

7.

If a FL member REFERS A FRIEND, how much will they see reflected on their account after the friends order is shipped?

a)

50RP

b)

$20

c)

$50

d)

$40

8.

How many points will a FK member receive after a review is published?

a)

10RP

b)

50RP

c)

100RP

d)

1000RP

9.

All the Brands send email reminders to SKIP on the 5th of the month EXCEPT for:

a)

SXF

b)

SD

c)

JF

d)

FL

e)

YT

10.

Which brand gives the member the option to redeem 1 MC towards ANY ITEM CARELESS OF THE PRICE?

(a)