WorksheetsDECA Quiz 1
Total questions: 15
Worksheet time: 8mins
What type of partnership arrangement might restrict a partner's liability?
Franchise
Limited
Close
S
What information should employees avoid sharing with their coworkers?
Organizational tips
Current salary
Sales policies
Vacation plans
A characteristic of effective written communication is that it
Accomplishes its intended purpose
Is quick and easy to prepare
Is open to interpretation
Contains a lot of information
Which of the following is an example of an internal distraction that could disrupt the listening process?
Other people talking
A headache
A ringing cell phone
A TV
Which of the following is a tool that people use when participating in discussions?
Building on someone else's comment
Avoiding asking questions
Sharing rumors
Hiding new ideas
What is typically the most important thing to consider when deciding whether to use a particular source in your research?
The author's educational background
The credibility of the author
The purpose of the source
The source's intended audience
Jessica needs to tell her best friend, Eliza, that she can't make it to her birthday dinner. She has an important job interview that she can't miss, and she knows Eliza will be upset. When Jessica sees her friend from across the hall at school, she starts to make her way over to her—but realizes that Eliza is frowning and hunched over. Jessica decides to tell Eliza another time, when she's in a better mood. Which of the following nonverbal cues did Eliza display that signaled to Jessica that she was in a bad mood?
Tone of voice and eye contact
Body language and tone of voice
Eye contact and facial expressions
Facial expressions and body language
To provide a legitimate, effective response to an inquiry, you should
Answer the question immediately
Actively listen to the question
Make your answer as long as possible
Answer the question with a question
What should employees keep in mind when trying to be objective while defending their ideas?
Others may have different opinions
It might be difficult to explain the data
Managers may be too busy to ask questions
The result might be office conflict
Jack says to Wendi, “If I understand you correctly, you are saying that you want to change the format of the inventory report so it will be easier for the managers to analyze.” What communication technique is Jack using to clarify Wendi's suggestion?
Paraphrasing
Expressing an opinion
Quoting
Passive listening
Which of the following statements has been edited properly?
Roger's weekly sales-volume quota are $8,500
Primary sources may be difficult to find
Carole is developing a prodect analysis sheet
Frank, Gus, and Bob is taking a client out to lunch
Which of the following is a true statement about writing professional email messages?
The subject line should concisely describe the topic of the message
It is appropriate to use all capital letters when the message is urgent
Because email is an informal communication method, greetings are unnecessary
It is acceptable to use texting acronyms because most businesspeople understand them
A supervisor emails their staff members to inform them about a meeting they must attend next Tuesday. This is an example of
Lateral interaction
Downward communication
External networking
Invasive messaging
The supervisor has given John directions for several new job tasks. To follow the directions effectively, John should first confirm
In what order to do the tasks
Whether these will be regular tasks
Why the tasks need to be done
Who will be working with him
A business letter that has easy-to-understand information is said to have
Consensus
Clarity
Courtesy
Caution
