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Polite Phrases in Business Communication

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which phrase can be used to ask someone to explain their criticism?

a)

Can you elaborate on your criticism?

b)

Can you elaborate on your earlier remarks?

c)

Can you elaborate on that statement?

d)

Can you elaborate on your feedback?

2.

Which phrase can be used to acknowledge someone's efforts?

a)

I recognize your eagerness to...

b)

I recognize your reasons for...

c)

I recognize your efforts to...

d)

I recognize your dedication to...

3.

Which phrase can be used to suggest considering an alternative approach?

a)

I feel as though it is resulting in...

b)

I feel as though we should consider...

c)

I feel as though it might be better to...

d)

I feel as though we should continue...

4.

Which phrase can be used to ask someone to consolidate their thoughts into a single message?

a)

Can you consolidate your thoughts into a single message?

b)

Can you consolidate your report into an email?

c)

Can you consolidate your ideas in writing?

d)

Can you consolidate your feedback into a document?

5.

Which phrase can be used to express being occupied with other work?

a)

I am consumed with other work.

b)

I am consumed with several projects.

c)

I am consumed with more urgent priorities.

d)

I am consumed with various tasks.

6.

Which phrase can be used to consider the amount of work ahead and make a suggestion?

a)

Given the amount of work ahead of us, I’d...

b)

Given the fact that the deadline was yesterday, we...

c)

Given our current budget, I’d...

d)

Given the progress we've made, I’d...

7.

Rewrite the sentence 'This won’t work.' in a more polite tone.

a)

I do not feel as though this will produce good results.

b)

I do not think this will be effective.

c)

I do not believe this will lead to success.

d)

I do not trust this approach.

8.

Rewrite the sentence 'Your presentation is too confusing. Please explain it to me.' in a more polite tone.

a)

Your presentation isn’t very clear to me. Can you elaborate a bit more?

b)

Your presentation lacks clarity. Can you provide further explanation?

c)

Your presentation is quite confusing. Can you shed some light on it?

d)

Your presentation is difficult to comprehend. Can you simplify it?

9.

Rewrite the sentence 'This idea simply doesn’t fit into our budget. Let’s change it.' in a more polite tone.

a)

Given our current budget, I’m not sure the idea is feasible. I suggest we look into alternatives.

b)

Considering our budget constraints, I don't think this idea is viable. I propose we explore other options.

c)

This idea doesn't align with our financial resources. Let's revise it.

d)

Our budget doesn't allow for this idea. Let's find a different solution.

10.

Rewrite the sentence 'Don’t book me in to so many meetings. I have actual work to do.' in a more polite tone.

a)

I feel as though the number of meetings I’m attending is rather excessive, and I am consumed with other work at the moment.

b)

I believe I have too many meetings scheduled, and I am overwhelmed with my workload.

c)

I think my schedule is overloaded with meetings, and I have important tasks to complete.

d)

I sense that my time is being consumed by numerous meetings, and I have pressing assignments to focus on.