WorksheetsMidterm Revision
Total questions: 55
Worksheet time: 28mins
An individual who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ________.
A) an assembly line worker
B) a labourer
C) a manager
D) a salesperson
As part of the orientation for her internship, Tana was informed that ________ are the people who direct the activities of others in an organization.
A) directors
B) managers
C) subordinates
D) line workers
First-line managers are typically those who ________.
A) perform the same work as the people they manage but earn more money
B) are typically involved with producing the organization's products or providing its service
C) are at the top of the organizational chart
D) are the first persons' new hires meet
Tana, a production supervisor, is responsible for ten employees who assemble components into a finished product. Tana is a ________.
A) top manager
B) nonmanagerial employee
C) middle manager
D) first-line manager
Managers with titles such as regional manager, project leader, or division manager are ________.
A) first-line managers
B) top managers
C) production managers
D) middle managers
Amina, a production plant manager, reports to Bassem, a regional manager. Amina and Bassem are ________.
A) top managers
B) middle managers
C) supervisors
D) first-line managers
________ are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.
A) Middle managers
B) Top managers
C) Production managers
D) Research managers
Tana is a project manager who supervises others who perform manual work. She reports to the company president. Tana is a ________.
A) first-line manager
B) middle manager
C) top manager
D) nonmanager
________ have titles such as executive vice president, chief operating officer, and chief executive officer.
A) Supervisors
B) Middle managers
C) First-line managers
D) Top managers
Laila is a vice president of operations. Her position would be regarded as a ________.
A) top manager
B) supervisor
C) middle manager
D) first-line manager
Wasting resources is considered to be an example of ________.
A) inefficacy
B) ineffableness
C) inefficiency
D) ineffectiveness
An automobile manufacturer increased the total number of cars produced while keeping the production costs the same. The manufacturer increased its ________.
A) equity
B) efficiency
C) effectiveness
D) effort
Tana's ability to produce the same amount of product with fewer personnel is a reflection of her ________.
A) effectiveness
B) organizing skills
C) leadership
D) efficiency
Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of organizational goals.
A) effectiveness; efficiency
B) efficiency; effectiveness
C) effort; efficiency
D) efficiency; experience
The fact that Tana achieves her departmental goals is an indication of her ________ as a manager.
A) leadership
B) effectiveness
C) efficiency
D) attention to detail
If your team quickly painted the wall but discovered afterwards it was the wrong wall, your team would be ________.
A) efficient but ineffective
B) efficient and effective
C) effective but inefficient
D) neither effective nor efficient
If Laila accomplishes her projects with high-quality results but takes more time than other managers in the process, as a manager she is ________.
A) efficient, but ineffective
B) a leader, but not a top manager
C) project-oriented, but not effective
D) effective, but inefficient
Andrew is reviewing next week's orders, scheduling orders to machines, and assigning employees to run those machines. Andrew is engaged in ________.
A) planning
B) organizing
C) leading
D) controlling
When Tana decides how many units of output his employees should produce, she is performing which of the following management functions?
A) planning
B) organizing
C) leading
D) controlling
Two of Tana's subordinates have not been getting along, a situation that has now interfered with their productivity. When Tana meets with them to resolve the conflict, he is engaged in
A) Leading
B) Organizing
C) Planning
D) Controlling
Effectiveness refers to getting the most output from the least amount of input.
true
false
Middle managers are responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization.
true
false
A problem can best be described as ________.
A) a change from the past
B) something bad that has happened
C) a difference between current conditions and some desired state
D) a loss of something of value
Which of the following statements is true concerning problem identification?
A) Problems are generally obvious.
B) A symptom and a problem are one and the same.
C) Generally, what is a problem for one manager is a problem for all other managers.
D) Effectively identifying problems is not easy.
After identifying a problem, the next step in the decision-making process is ________.
A) identifying decision criteria
B) allocating weights to decision criteria
C) analyzing alternatives
D) developing alternatives
To determine the ________, a manager must determine what is relevant or important to resolving a problem.
A) bounded rationality of a decision
B) escalation of commitment
C) cost of implementation
D) decision criteria
Ali wants to introduce a new model to the product line. Three models are being developed. Ali can choose only one. He has decided to focus on target market size, production costs, and net profits. These are Ali's ________.
A) alternatives
B) criterion weights
C) decision criteria
D) problems
Tana, a single mother, is looking for a new job. Considering that she has two school-aged children, she is particularly keen on finding an employer who can provide her with alternative work arrangements such as flexible work hours and telecommuting. In terms of the decision-making process, these represent Tana’s
A) decision criteria
B) problems
C) alternatives
D) heuristics
Youssef is planning to go away to university next year and is currently trying to figure out to which university he should apply. He would like to major in English literature but is also looking for a university that offers financial aid. In terms of the decision-making process, this represents
A) problems
B) alternatives
C) decision criteria
D) heuristics
After identifying the decision criteria that are important or relevant to resolving a problem, the next step in the decision-making process is ________.
A) allocating weights to the criteria
B) analyzing the alternatives to solving the problem
C) reducing the number of criteria through the process of elimination
D) implementing the alternative
Lily must select a new supplier for lighting fixtures for her company's. She has decided quality is more important than price but price is more important than lead times. Lily will use these priorities to ________.
A) analyze alternatives
B) set his decision criteria
C) allocate weights to the criteria
D) develop alternatives
Carla is searching the Internet for sources of Himalayan salt to make bath salts. Carla is at the ________ step in the decision-making process.
A) identify-the-problem
B) identify-decision-criteria
C) allocate-weights
D) develop-alternatives
When the machine broke down for the third time, Ali formed a team to look into ways to avoid future breakdowns. After a brainstorming session, the team settled on three ideas, any of which might work. The team has completed which step in the decision-making process?
A) Develop alternatives
B) Analyze alternatives
C) Select an alternative
D) Implement an alternative
Carla has identified several possible sources for Himalayan salt to make her bath salts. Now she is comparing their prices, quality, and delivery times. At what step is she in the decision-making process?
A) Develop alternatives
B) Analyze alternatives
C) Select an alternative
D) Implement the alternative
In the decision-making process, while ________, the decision maker puts the decision into action by conveying it to those who are affected by it and getting their commitment to it.
A) selecting an alternative
B) evaluating a decision's effectiveness
C) implementing an alternative
D) analyzing alternatives
The final step in the decision-making process is to ________.
A) determine the criteria for the next decision
B) analyze the process of allocating weights to the decision criteria
C) evaluate the outcome of the decision
D) implement the chosen alternative
Managers are assumed to use ________ if they make logical and consistent choices to maximize value.
A) rational decision-making
B) intuitive decision-making
C) bounded rationality
D) evidence-based management
It is assumed that a rational decision maker ________.
A) faces unclear and ambiguous problems
B) is unlimited by his or her ability to process information
C) is unaware of all the possible alternatives and consequences
D) is fully objective and logical
The decision-making process begins by identifying decision criteria.
true
false
A decision criterion defines what is important or relevant to resolving a problem
true
false
In the decision-making process, after allocating weights to the decision criteria, the decision maker lists of alternatives that could resolve the problem.
true
false
Once the alternatives to solving a problem have been identified, the next step in the the decision-making process is selecting one of these alternatives.
true
false
Implementing an alternative refers to the process of choosing the best alternative.
true
false
The step of implementing an alternative refers to putting the decision into action in order to resolve the problem so this step is considered to be the last step in the decision-making process.
true
false
Managers can be limited in their ability to influence the firm because of the ________.
A) organizational environment and organizational culture
B) organizational environment and symbolism
C) stakeholders' views on ethics
D) past management mistakes that still affect the firm
In reality, most managers have some control over performance but also ________.
A) operate within constraints
B) consistently make poor decisions
C) control their environment
D) remain mostly powerless
Internal constraints that influence managers' decisions and actions come from the ________.
A) attitudes of customers
B) culture of the organization
C) prevailing political conditions
D) fluctuations in the stock market
If interest rates increase, this would be an example of changing ________ conditions in a firm's external environment.
A) economic
B) political
C) sociocultural
D) financial
El-Aharm News has experienced a decline in the number of subscriptions to its printed newspaper over the last five years. It seems people prefer news feeds sent to their smartphones rather than a printed paper delivered to their homes. Which component in the external environment does this change represent?
A) Economic
B) Political
C) Demographic
D) Sociocultural
Protests in Jordan. represents a change in the ________ component of the external environment.
A) global
B) political
C) sociocultural
D) economic
When the inflation rate in Egypt reduced. Which component of the external environment would this affect?
A) Global
B) Cultural
C) Demographic
D) Economic
Suppose that the US imposed new sales tax which leads to a protest the US. Which crystallize the _____ features of the External (business) environment?
Dynamic
Stability
Interrelatedness
Complex
Everything outside of an organization, including such factors as interest rates and stock fluctuations, is defined as the ________.
A) general environment
B) stable environment
C) dynamic environment
D) environment complexity
Which of the following environments is characterized by the highest level of environmental uncertainty?
A) A stable and complex environment
B) A dynamic and simple environment
C) A stable and simple environment
D) A dynamic and complex environment
In the real world, managers can influence outcomes, but they operate within constraints.
true
false
