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Unit 3,4,5 - HRM

Total questions: 50

Worksheet time: 31mins

Name
Class
Date
1.

Staffing is the ________ stage of management process.

a)

First

b)

Second

c)

Third

d)

Fourth

2.
Staffing is
a)
a setting goals for the organization
b)
translation of plans into actions
c)
putting right people at right jobs
d)
filling and keeping filled the positions in the organization structure
3.
It is not an internal source of recruitment
a)
direct recruitment
b)
Promotion
c)
Transfer
d)
None
4.

Staffing function begins with ____________

a)

Promotion

b)

Estimating manpower requirements

c)

Selection

d)

Training

5.

Introducing employees to the organisation is called ________ .

a)

(a) Recruitment

b)

(b) Selection

c)

(c) Orientation

d)

(d) Placement

6.

To which source of recruitment the direct recruitment from educational institutions is related?

a)

(a) Employment Exchange

b)

(b) Campus Recruitment

c)

(c) Management Consultants

d)

(d) Direct Recruitment

7.

________ is included in Internal Source of Recruitment.

a)

(a) Promotion

b)

(b) Transfer

c)

(c) Both

d)

(d) None of these

8.

What is the first step in the process of selection?

a)

(a) Interview

b)

(b) Group Discussion

c)

(c) Screening of Applications

d)

(d) Written Test

9.

Imparting skill necessary to perform a job is called

a)

(a) Training

b)

(b) Development

c)

(c) Recruitment

d)

(d) Selection

10.

Which source of recruitment is not available to the new organisations?

a)

(a) Internal

b)

(b) External

c)

(c) Both the above

d)

(d) Direct Recruitment

11.

Which of the following is called a negative process:

a)

(a) Recruitment

b)

(b) Training

c)

(c) Selection

d)

(d) Resignation

12.

It refers to the process of searching for prospective employees and stimulating them to apply for jobs in the organisation.

a)

Selection

b)

Training and Development

c)

Recruitment

d)

Orientation

13.

It is the process of choosing from the pool of the prospective job candidates developed at the stage of recruitment.

a)

Recruitment

b)

Selection

c)

Training and Development

d)

Placement and Orientation

14.

It refers to the employee occupying the position or post for which the person has been selected.

a)

Recruitment

b)

Selection

c)

Placement

d)

Training and Development

15.

It refers to the horizontal movement of employees along the organisational structure,

a)

Transfer

b)

Promotion

c)

Demotion

d)

All the above

16.
Which of the following is NOT usually part of the selection process?
a)

Screening

b)
Interviewing
c)
  Induction
17.
Which should NOT be on a job description?
a)
Qualifications
b)
Hours
c)
Duties
d)
Location
18.

Which is the method where all the jobs are arranged in order from the simplest to hardest.

a)

Grading

b)

Ranking

c)

Comparison

d)

Point system

19.

Internal sources of recruitment

a)

present employees

b)

former employees

c)

transfers

d)

all of them

20.

Under which method the trainee is placed on a regular job and taught the skills necessary to perform it.

a)

On job training

b)

off job training

c)

placements

d)

development

21.

Which type of training aims to develop all-round craftsmen with a stipend paid during training.

a)

Lecture

b)

classroom

c)

apprenticeship

d)

conference

22.

Industrial Dispute Act

a)

1947

b)

1948

c)

1949

d)

1950

23.

The act which assists in formulating national policies in India with respect to occupational safety and health.

a)

Trade Union Act

b)

Standing orders act

c)

factories act

d)

none

24.

Which Approach to industrial relations is based on the fundamental principles of truth and Non-Violence.

a)

Gandhian approach

b)

Giri approach

c)

Socialistic approach

d)

HRD approach

25.

What is the second stage of Career Development?

a)

Exploration

b)

Establishment

c)

Development   

d)

withdrawal

26.

QWL stands for

(a)  

27.

WHO stands for

(a)  

28.

The money received in the performance of work, plus the many benefits and services that organizations provide their employees is called as

a)

Compensation

b)

Management

c)

bonus

d)

None

29.

A system of shared beliefs and attitudes that develop within an organization and guides the behavior of its members is

a)

organisational culture

b)

organisational climate

c)

organisational moto

d)

none

30.

A systematic, periodic and an impartial rating of an employee’s excellence in matters to his present job and his potential for a better job is called as

a)

Performance appraisal

b)

training

c)

compensation

d)

recruitment

31.

A learning process whereby people acquire skills, concepts, attitudes or knowledge to aid in the achievement of goals is called as .

a)

motivation

b)

training

c)

staffing

d)

recruitment

32.

A sequence of jobs in a person’s life is called as

a)

Career

b)

job

c)

work

d)

life

33.

Disagreement between two groups of employees is referred to as

a)

Dispute

b)

compromise

c)

insecurity

d)

selection

34.

__________________________ is concerned with the relations between trade unions and the management

a)

Industrial relations

b)

Partial relations

c)

Human relations

d)

Manager

35.

"Manager or supervisor may be asked to write down answers to certain open-ended questions about performance of their subordinates."


(Which appraisal methods match with above statement?)

a)

Essay Technique

b)

Comparative methods

c)

Trait rating scales

d)

Narrative forms

36.

Which of the following is an alternate term used for performance appraisal?

a)

Quality and quantity of output

b)

Employee assessment

c)

Job knowledge

d)

Development

37.

The rater is forced to answer the ready-made statements as given in the blocks of two or more, about the employees in terms of true or false. This method of performance appraisal is known as

a)

Checklist

b)

Forced choice

c)

Rating scale

d)

Forced distribution

38.

The concept of MBO was developed by

a)

Philip Kotler

b)

Peter Drucker

c)

Elton Mayo

d)

F.W. Taylor

39.

In this method, both the qualitative and quantitative aspects of an employee are evaluated.

a)

360 DEGREE FEEDBACK

b)

BEHAVIORALLY ANCHORED RATING SCALE (BARS)

c)

ASSESSMENT CENTER

d)

HUMAN RESOURCE ACCOUNTING METHOD

40.

This is a method in which supervisor prepares a detailed description about the subordinate and it should be kept secretly and handed over to the top management?

a)

Essay method

b)

Confidential Report

c)

management by objective

d)

360 degree method

41.

Which method of PA shows in this picture?

a)

Critical Incidents Method

b)

Graphic Ranting Scale

c)

360 Degree Feedback

d)

Forced Distribution Method

42.

This is one of the traditional method of performance appraisal in which a list of statement is prepared that describes the traits and characteristics of the performance of the job

a)

Graphic Rating scale

b)

checklist

c)

Ranking method

d)

forced distribution

43.

Pre-job training is otherwise known as ____________

a)

A. orientation training.

b)

B. safety training.

c)

C. job training.

d)

D. promotional training.

44.

Which of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?

a)

(a) 360-degree feedback

b)

(b) team appraisals

c)

(c) upward feedback

d)

(d) rating committee

45.

Which dispute resolution method might or might not include a third party?

a)

Negotiation

b)

Mediation

c)

Arbitration

d)

Conciliation

46.

All employees in an organization are eligible for bonus -

a)

Yes

b)

No

47.

Industrial Dispute Act came into existence in

a)

1957

b)

1947

48.

What is collective bargaining?

a)

process whereby a trade union negotiates with an employer or association of employers over the terms and conditions of service of employees

b)

process of written agreement between a trade union and an employer, or association of employers, concerning the terms and conditions of employment of the employer’s workers

c)

process of settling grievances

d)

process of settling disputes

49.

Which of the following factor affecting IR?

a)

Institutional Factors

b)

. Economic factors

c)

Social factors

d)

All of these

50.

If there are ____ numbers of employees, then the employer has to provide a canteen.

a)

250

b)

510

c)

320

d)

100