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OM- Midterm Examination

Total questions: 35

Worksheet time: 21mins

Name
Class
Date
1.

Revenue Management used to make appropriate decisions for business pricing and distribution.

a)

TRUE

b)

FALSE

2.

When demand exceeds the optimal supply level, errors starts to occur, and the service quality starts to decline.

a)

TRUE

b)

FALSE

3.

RM involves using analytics and performance data to help business predict their customers behavior.

a)

TRUE

b)

FALSE

4.

Inventory management requires knowing what product are in your inventory and where they are located within your warehouse.

a)

TRUE

b)

FALSE

5.

RevPATH translate into the product of capacity utilization and average revenue per service transaction on the demand side.

a)

TRUE

b)

FALSE

6.

Managing demand is the act of identifying, acquiring and managing resources and suppliers that are essential to the operations of an organization.

a)

TRUE

b)

FALSE

7.

The RevPAR measures the total operating revenue / number of available seat miles.

a)

TRUE

b)

FALSE

8.

Strategic capacity inventory is how companies figure out the production capacity needed in order to meet consumer demand.

a)

TRUE

b)

FALSE

9.

Distribution channel also called a marketing channel.

a)

TRUE

b)

FALSE

10.

When the demand exceeds the maximum available capacity, quality of service deteriorates significantly because staff are stretched to the limit.

a)

TRUE

b)

FALSE

11.

This method uses summative metrics to forecast the aggregated sales first and then estimates the individuals sales for particular products and services.

a)

BOTTOM-UP METHOD  

b)

TOP-DOWN METHOD   

c)

UPSIDE DOWN METHOD

12.

These are any software applications that assists in the process of gathering, identifying and analyzing business requirements.

a)

Revenue Management 

b)

Inventory Management

c)

Business Analytical Tools

13.

It specializes in forecasting and predictive analytics, particularly for the food and beverage industry.

a)

FACTIC 

b)

FANTIC

c)

FASTIC

14.

Which is NOT and external factor for forecasting?

a)

Natural disasters

b)

Corporate Culture

c)

competitions

15.

It is how much of that product, items, commodity or service consumers are willing and able to purchase at a particular price.

a)

Demand 

b)

Supply 

c)

Capacity

16.

It pertains how much of the producers of a product or service are willing to produce and can provide to the market.

a)

Demand

b)

Supply 

c)

Capacity

17.

Which of the following is an example of a statistical tools?

a)

SAS

b)

OUTLOOK

c)

ONENOTE

18.

Which is NOT a characteristics of yield management?

a)

Fluctuating demand

b)

Segmented Markets

c)

Decreased Errors

19.

This method uses summative metrics to forecast the individual sales of particular products and service first and then calculates the aggregated sales by summing the detailed forecasts.

a)

BOTTOM-UP METHOD 

b)

TOP-DOWN METHOD

c)

UPSIDE DOWN METHOD

20.

It is an approach that emerged to maximize revenue by addressing the challenges of managing demand and supply through forecasting.

a)

FORECASTING  

b)

INVETORY CONTROL

c)

YIELD MANAGEMENT

21.

The (a)   encompasses when to reorder products and how much product to order to avoid either stockouts or holding too much inventory.

22.

MAXLOS stands for...

(a)  

23.

It is also called as cost-benefit analysis that compares the total revenue of those different pieces of business to determine which price of business bring the most value to the business.

(a)  

24.

DSS stands for (a)  

25.

It is the process of managing a company’s inventory levels, whether that be in their own warehouse or spread over other locations.

(a)  

26.

It is the difference between the actual demand and the forecast, and it is often determining the forecast performance.

(a)  

27.

It refers to a practice where a company, such as an airline or hotel, sells more reservations than the actual number of available sets or rooms.

(a)  

28.

CTA stands for (a)  

29.

It is a process of optimizing profits by segmenting the market using rate fences.

(a)  

30.

PMS stands for (a)  

31.

It refers to a systems potential for producing goods or delivering services over a specified time interval.

(a)  

32.

The goal of (a)   is to optimize revenue by optimizing capacity, rates, prices, and distribution under current and future supply and demand market conditions.

33.

The goal of (a)   is to maximize the capacity utilization is terms of rooms, services such as food and beverages outlets and function space.

34.

The adoption of differential pricing smooths demand by either stimulating of time.

(a)  

35.

They are forecasting methods that are subjective or qualitative in nature.

(a)